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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Feedback revision

Happy New Year.Please can a Buyer revise his feedback two times?From negative to neutral and then again from neutral either to positive or negative again?Can he do this?Thank you very much

Have to log in to leave feedback.

Is anyone else experiencing this? Never had to do this before. Is this something new?

Unable to set the My Ebay landing page to selling

Since the release of the seller hub I have had it set to be the landing page for when My eBay is clicked. Today I tried to go to the seller hub by clicking Me eBay and found it was pulling up my sold items. I could not find the option to set the land...

Messaging System Down?

I've been trying to contact two sellers since yesterday via the internal messaging system. I normally check the box for "send message to my email address" and although the system tells me messages are being sent nothing appears in my Sent folder nor ...

ebay glitches really anoying !

So ebay, what is going on with your system?When I click on the Awaiting shipment - print shipping label in my ebay it is making me log in even though I am logged in, when I try to log in as prompted nothing happens. Same thing when I click the relist...

Scan Forms Not Generating, Even though its saying it did Generate.

Anyone having issues like this? The labels printed out fine, print list printed out fine.. But when I try to generate the scan form, It says the scan form has been generated, but nothing is showing up for todays date.. Has anyone else experienced thi...

eBay App Resetting Details and Shipping

This major problem has gone on too long. I am using a current model iPhone and latest eBay app version. Every single time I work on a listing and edit, details are being reset for no reason. I constantly have to add the same details or shipping info ...

Where to find seller shipping message/note?

Hi, I purchased an item, and I received notification from eBay when my item was shipped. In that email notification, the seller left a message for me. I logged in and went to my inbox, I didn't see that message anywhere. I want to see the full messag...

How to purchase SquareTrade protection AFTER eBay purchase

I got a laptop from an auction while it was on auto bid. At the time there was the option for the 1 Year SquareTrade for 135 or something like that that I didn't have selected yet. Later that day I got an alert that I won the bid but when I came back...

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Free shipping remains checked after selecting "cost varies by buyer location".

While creating a listing, Free shipping remains checked after selecting "cost varies by buyer location". Is this a glitch or is there another reason for this?

Volume Discount not applied correctly - INCONSISTENT ROUNDING PROBLEM

https://ebay.com/itm/153740836401Volume discount 30% on 3pcs.3.25*.30 = 2.275.This is displayed as 2.28 in the web page, rounded up as expected.3pcs should be 6.84 The discount in the cart is 0.975 per piece, rounded at the item level and then combin...

Cannot Relist Listings , Cannot Revise Existing Listing - Paypal Error Message ....

Cannot Relist Listings , Cannot Revise Existing Listing - Paypal Error Message "Email address cannot be used for PayPal payments at this time." We can sell our Existing Listing and Accept Paypal Payments which is the only Payment Method we accept. Ho...

Why does E-bay have a customer service department?

To the person who reads this forum, it's the only time I ever saw any evidence that someone was reading all our messages to e-bay. BECAUSE IN 11 YRS, NO ONE AND I MEAN NOT ONE, EVER HELPED ME. BUT, YOU WILL REMOVE MY MESSAGES TO OTHER EBAY SELLERS. R...

Ebay app crashing

Ebay app is crashing again today. I have a Motorola Z Force 2 with Android 9. Restarted but still crashes.

Fast N Free - we've opted out again and again - listings still show Fast N Free

For the past eight months or so we have had an ongoing problem with our free shipping items showing as Fast N Free with Guaranteed Delivery. Multiple calls to customer service and messages from technical support have not ended this nuisance!!! Here i...