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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to add to cart, remove from cart or save for later only 4 items in cart

I currently have 4 items in my cart. They are all for Ebay shipping supplies store.I was trying to decide what I wanted to get with my coupon. When I finally decided I went to delete the 2 I do not want. One item deleted. I went to delete the second ...

Anybody have problem loading photos?

Is it "just me" or is EBAY having another glitch? I have not been able to load photos in new listings.

Invoice

Can't see my invoice

OMG DOES ANYTHING ON EBAY WORK!!!

My sale was supposed to end at 3:30 today - WELL - its PENDING! What the heck is that?So, all of my items still has the sale price.item specifics is all messed up - now markdown manager Does ebay even know what the heck they are doing anymore Sellers...

Resolved! Watch List problems

Drop down menus for "status" and "sort" are not functioning at all.Also cannot get to page 2 of the list. Been this way all morning.

Fedex Labels will not automatically adjust to fit paper

For the past week or so Fedex labels will not adjust to fit my labels. I have tried making adjustments on my end, but they will only print as portrait. Because of this every Fedex label is now using two labels instead of one because it is printing in...

Anyone Having A Issue With MarkDown Manager?

Anyone having any issues with markdown manager ? I scheduled a sale to start this morning, This afternoon still nothing showing on sale. I called Customer service and got a woman from the phillipines that I honestly could not understand. After 15 min...

What is happening to my UPC codes?

I have been selling for sometime on eBay. In the last few days my UPC codes have been disappearing at random. We list boots with tons of variations. Each boot size has its own UPC. Lately eBay began removing my listings because the UPC was missing. W...

Item Specifics Still Not Fixed and More Issues Popping UP

Checking my listings this morning, I can still see that many of my clothing listings are missing size specifics. I was relisting some silk neck ties. In the item specifics there are the usual specifics like material etc. Then scrolling down I see Sho...

FYI -Markdown Manager 48 hours and still not launched! Thanks Ebay

FYI -Markdown Manager 48 hours and still not launched!

2019 Infrog Update

greetings Inkfrog, BigCommerce & Ebay Tech Support, I was instructed to contact customer support regarding an ongoing issue I am having with listings that were created / approved / scheduled / and successful launched on Ebay. In my listing library, f...

Ebay promotes communication except in all of their emails?

Am I the only one that finds it odd, that for a company that is all about buyer and seller communication, dose not have a way to reply to the messages they send to their customers?

A mysterious $61.11 charge to my ebay account.

Hello all, Every 15th of the month my ebay bill charged then it resets to 0.00 like its suppose to do . except yesterday when a $61.11 charge was added . i have had no sales nor have done anything to accrue such a charge. maybe one of you can give me...

More messages from User's who can't buy from our store!

The past 7 days things have started looking off. We were having somewhat steady sales , not a lot but a least one or 2 a day. Now we are looking at only 3 days out of 7 with sales. We are looking at 3 days straight as of today with nothing and then a...

Ebay website is like an ancient long lost advanced technology

For quite awhile now, the ebay staff is kinda like in a dystopian era where an ancient civilization created the ebay site and has all died off. Now ebay is left with this tech that they have no understanding or knowledge of how to fix and maintain. I...