Report eBay Technical Issues

Forum Posts

Sorted by:

Unplanned Community Outage

Hello all, For about 8 hours from midnight to 8 am PST the community had an error that was preventing login. This impacted all eBay communities globally, but now has been fixed. With luck most of you here in the US were not aware since it happened du...

Anyone else frustrated with the AI "autofill" boxes in Records?

This AI is all kinds of messed up, ebay does nothing to fix it.For instance: AI "suggests" certain boxes to be filled due to words used in title header. It guesses wrong-a LOTSo, when it says these are merely "suggestions" and would I like to use the...

Unable to print sale through "View purchased item" link. Link is broken?

Unable to print sale through "View purchased item" link. Link is broken? Tries to bring up page, but status bar in URL stops.

Shipping label problems

Anyone else having issues with shipping label problems today?trying to print a label for a heavy item that is being packed in two boxes and for some reason it says it will cost me the same amount to ship a 30lb package as it will to ship a 1 lb packa...

Cover photo being cropped

Does anyone else notice that since the new update their cover photos are cropped so the item they are selling is not fully visible? Is this something I can fix?

REVISE IS TAKING FOREVER

WHY IS TRYING TO REVISE A LISTING TAKING FOREVER OR NOT WORKING?

Resolved! WHERE HAVE ALL MY LISTS GONE?

Attention eBay. Over the years I have created dozens of lists to keep track of items to buy at Christmas or someone's birthday or some project I am working on. To this day, just below "Add to cart" there is the dropdown box where I still see those li...

Resolved! I have a stranger one for you.

Anyone seen this before?Ordered an item back in April, received May 2nd. Listing was for multiple items. Everything was good, feedback exchanged, sale closed.Listing was taken down by the seller on April 30th after selling 11 items.On May 13th I get ...

Return Label

I'm trying to return a defective item, but for the past 3 days, when I go to print the return label, it brings me to a page that looks like it should have a spinning "loading" icon that says "Please wait while we create your return label". Well, the ...

Ebay Shopping Basket Snafu etc.

I bought 34 items (sportscards) from a seller on eBay last night. Because the seller said if you bought more than 10 items the shipping was capped at $5.00. When I went to my shopping basket/checkout, it showed the 34 items but with $175 shipping! So...

payment on ebay

hi there i am wondering if anyone else is having problems with ebay paying as everytime i try to pay it comes up with We can't process your payment. Try again, or select a different payment method to check out any help would be much appreciated

No estimated delivery date!

the seller I purchased from is based in Hong Kong, and it says it has been dispatched however there is no provided estimated delivery date. I am based in the UK.I have messaged the seller previously about something else which was fine and they were v...

Bulk Shipping error

We usually use bulk shipping for our sales. When you try to print out over 90 labels at a time, it shows the bulk shipping error and We have to print out about 70 labels a time. Anyone having the same issue? This issue has been started this week arou...

App running ridiculously slow when listening

I have a Samsung Galaxy Note 10 Plus. I've had it for less than 6 months. The app runs slower and slower when I try to list, relist, upload photos etc. It does not matter if I'm on wifi or mobile data.. I've tried emailing support. Does anyone have a...

Resolved! Downgrading business account to individual

Can someone please help. I requested to downgrade my business account a week ago and my account had been changed from the business account yet. I was told it takes 3-5 working days. The fifth working was yesterday (friday 22nd may) I can change this ...