Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! screen sharing

I must have tried to contact an agent 3-4 dozen times by using the screen sharing.I have screen shots to prove this .I have waited as long as 1:49 minutes.Never has an agent connected with me .Has anyone else encountered this issue ?A better question...

Resolved! Update

the latest version is not updated. How can I do?

User avatar by Explorer
  • 243 Views
  • 4 replies
  • 0 helpful

Resolved! Update download

I am not able to log on neither can I download the update required...,what do I do next

User avatar by Explorer
  • 199 Views
  • 2 replies
  • 0 helpful

eBay Mobile App

When will the eBay seller team upgrade the mobile app to allow a buyer to Request Total from a seller when they have multiple items in their cart?

User avatar by Adventurer
  • 172 Views
  • 0 replies
  • 0 helpful

Offers sent | Buyers Say I don’t ship to them

Over the past three weeks, when I send out my daily offers, I have had multiple people email me and say they got the offer, wanted to buy but get a message that tells them “buyer does not ship to you “ These are all people within the United States an...

Resolved! ebay app no longer supports IOS 12

Well, now ebay joined the likes of Home Depot and Lowe’s and requires IOS 13 for its app. I would like to know the real reason (and no, security is not it, because IOS 13.4 is not a stable, nor secure IOS either).

Error message when reply from eBay account

when check my eBay account, as there is message to reply .I will hit “reply” button and start typing then send, it world always.Recently this way can not send out my answer anymore.The screen shows “ message error, The parent Question ID is not aques...

Resolved! Selling Drafts

Would it be possible to add a “sell similar” tab to drafts in your selling area? This would allow it to be easier/faster to create items that are similar by just changing small details. Thank You

Purchasing ebay vouchers via nectar

Has anybody else had problems with this? I tried to purchase a £10 voucher in July 2021 but got the screen message that it couldn't deal with the transaction and to try again later but in the meantime my nectar account was debited with 2000 points. C...

User avatar by Enthusiast
  • 213 Views
  • 2 replies
  • 0 helpful

Resolved! Distance filter doesn’t work

Hi. The distance filter no longer works on iOS. It has been like this for around a week or so. Neither new searches or old searches work. It just completely ignores the “collect in person”, Max. distance.

User avatar by Pathfinder
  • 1144 Views
  • 6 replies
  • 2 helpful
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