Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Reinstall eBay app

I’ve deleted my eBay from my desktop and can’t reinstall it; I only get the option to ‘open’ it

Can’t share listings in eBay app for ipad

The share button is no longer working in the eBay app for ipad. This started with the latest operating system update, to IOS14.6. The pop-up for sharing is not working. All I get is a barely visible little box behind the word “item” at the top of the...

User avatar by Rising Star
  • 624 Views
  • 4 replies
  • 2 helpful

Resolved! Can't hide refunded orders from the sold tab anymore

There's a bug with the latest app for a while now. If you go to your selling menu followed by "Sold" tab and filter "Post - Paid now" you'll see your orders you have to ship + orders you have refunded. On older versions you were able to select the re...

User avatar by Adventurer
  • 210 Views
  • 1 replies
  • 0 helpful

Update to app HELP

HiMy eBay app on my phone has stopped working with message saying app is not supported and update. Problem is I have samsung A3 on android 5.0 so can't update to new eBay app. How do I keep current or get old version of eBay app from Google playstore...

Problems with purchase list.

I am having an issue with my purchase list in the app (would try the website but that just opens the app). It only lists the last 20 items I've bought, unless I have just made a purchase during the time I have the app open. If I close the app and go ...

eBay App Crashed when open image - urgent help please.

Hi, I get 20-30 messages a day asking to identify parts - i have just updated the ebay app on my Samsung Galaxy S9 to version 6.24.0.2 and now when i click on an image someone has sent me in a message, my phone freezes. The back button stops working ...

User avatar by Adventurer
  • 212 Views
  • 1 replies
  • 0 helpful

iPad Listing Result Issue - Item Specific Sorting Returns Zero Results No matter What I do

I’m having a recurring issue where every time I try to do a listing search, I cannot sort current items when I click any item specific. I can search for the item and a number of search results show up but filtering by any item specifics automatically...

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