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Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

The eBay app has been super buggy!

I’ve noticed over the past week that the eBay app has been the buggiest it’s ever been. Been using the app for years, and for the most part, it’s been good. First, it’s been restarting constantly, like I leave the app and come back, and a minute late...

iPad OS 15.8.3

App expired message, even though I can see it is working in the background. Tried the delete and reinstall as directed by eBay support message, offers me an older version, installs OK but then pops up the same message. So I guess I’ll be using eBay a...

User avatar by Enthusiast
  • 63 Views
  • 1 replies
  • 0 helpful

Issue with eBay App on iOS 18.3 After Update

I am a regular user of your iOS app. Recently, I updated the app to the latest version available (V 6.195.0), but since then it has stopped functioning properly. Specifically, the app crashes every time I try to log in to my account.I have tried rest...

TERRIBLE UPDATE-REVERSE IT NOW!

PLEASE reverse this latest update! So many users cannot now use the eBay app because our (older) phones are not catered for… YOU WILL LOSE A LOT OF MONEY! Please sort this out now and let us go back to an older app version ASAP

EBay App - RIP - Customer base Annoyed & Dissatisfied

Ive used the app (which I prefer) on my iPhone and iPad for years…… My iPad Pro which cost me a small fortune has iOS that is all up to date for the device but eBay app now says it’s out of date…..Pathetic !! - I can understand Apple doing it from a ...

App update

Im using a old iPhone thats running ios 15.8.3 and as of last night my app stopped working saying i need to update unfortunately i cant as everything is up to date for my phone anyway can the developers try to make things backwards compatible

User avatar by Enthusiast
  • 301 Views
  • 1 replies
  • 0 helpful

Posting pics from an android and iPhone

I have been trying to get another device added to my account so my mom can upload photos from her iPhone directly to a listing, however this is my account and my Android phone automatically connects each time. How can I get her iPhone to do the same....

User avatar by Adventurer
  • 1337 Views
  • 5 replies
  • 0 helpful

Resolved! Opening the ebay mobile app🤔

I keep trying to open & use the eBay mobile app. Every time I open the app. I get a pop up on screen saying something like “Please update to the newest version of the ebay mobile app. So I press update, it then directs me to the eBay app on the App S...

User avatar by Explorer
  • 627 Views
  • 2 replies
  • 0 helpful

iOS 15 support lost…

I made 2 purchases for my mother a few days ago. Now when I try to use the app I’m forced to update it. I can’t update it my phone does not support iOS 16… You are losing a frequent customer due to unnecessary updates….

Able to access Custom Lists on the mobile app???

I've looked and looked and I cannot figure out how to see the custom lists I've made in the eBay app?? When I go into my wishlist (I'm on android mobile, using a Samsung S23 Ultra), I can click the little pencil in the upper right, and that gives me ...