cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

🥶 frozen

just downloaded today. Unable to do anything. Nothing works. Screen remains static.

User avatar by Explorer
  • 187 Views
  • 1 replies
  • 0 helpful

New EBay app has bug in search function

Scrolling does not work as expected in the “new” search with larger images. When scrolling many time the screen is unresponsive until you try multiple times. It seems to mostly be when you begin your scroll on the info/title section of a given listin...

User avatar by Explorer
  • 116 Views
  • 2 replies
  • 0 helpful

TERRIBLE UPDATE-REVERSE IT NOW!

PLEASE reverse this latest update! So many users cannot now use the eBay app because our (older) phones are not catered for… YOU WILL LOSE A LOT OF MONEY! Please sort this out now and let us go back to an older app version ASAP

Can’t open my app

I’m having trouble with my eBay app after upgrading my phone to the iPhone 16 plus, it doesn’t want to login and it seems to crash and the app home page doesn’t load. I deleted the app and reinstalled it still the same and every thing is up to date

The eBay app has been super buggy!

I’ve noticed over the past week that the eBay app has been the buggiest it’s ever been. Been using the app for years, and for the most part, it’s been good. First, it’s been restarting constantly, like I leave the app and come back, and a minute late...

iPad OS 15.8.3

App expired message, even though I can see it is working in the background. Tried the delete and reinstall as directed by eBay support message, offers me an older version, installs OK but then pops up the same message. So I guess I’ll be using eBay a...

User avatar by Enthusiast
  • 104 Views
  • 1 replies
  • 0 helpful

Issue with eBay App on iOS 18.3 After Update

I am a regular user of your iOS app. Recently, I updated the app to the latest version available (V 6.195.0), but since then it has stopped functioning properly. Specifically, the app crashes every time I try to log in to my account.I have tried rest...

EBay App - RIP - Customer base Annoyed & Dissatisfied

Ive used the app (which I prefer) on my iPhone and iPad for years…… My iPad Pro which cost me a small fortune has iOS that is all up to date for the device but eBay app now says it’s out of date…..Pathetic !! - I can understand Apple doing it from a ...

App update

Im using a old iPhone thats running ios 15.8.3 and as of last night my app stopped working saying i need to update unfortunately i cant as everything is up to date for my phone anyway can the developers try to make things backwards compatible

User avatar by Enthusiast
  • 331 Views
  • 1 replies
  • 0 helpful

Posting pics from an android and iPhone

I have been trying to get another device added to my account so my mom can upload photos from her iPhone directly to a listing, however this is my account and my Android phone automatically connects each time. How can I get her iPhone to do the same....

User avatar by Adventurer
  • 1490 Views
  • 5 replies
  • 0 helpful

Not receiving notifications via eBay app on iPhone

Hello, I’ve been using the eBay app without issue for years, but appears a few months ago when major updates were done to the eBay mobile app, I stopped receiving notifications. I rely heavily on push notifications for immediate response/action on my...

IMG_5069.png IMG_5073.png IMG_5066.jpeg IMG_5067.jpeg

Resolved! Opening the ebay mobile app🤔

I keep trying to open & use the eBay mobile app. Every time I open the app. I get a pop up on screen saying something like “Please update to the newest version of the ebay mobile app. So I press update, it then directs me to the eBay app on the App S...

User avatar by Explorer
  • 856 Views
  • 2 replies
  • 0 helpful