Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

"ending an item" options do not apply

Putting this here because there's no direct email under Contact Us and the bot chat just goes in circles. Suggestion for app: Add more reasons for ending an item. Current options are:The start price or reserve price is incorrectThe item was lost or b...

Listing an item

I am trying to list an item but can’t get past the draft phase. I’ve tried numerous times.

ebay app

Hello ebay app can't connect to paypall payment,what i must to do.

User avatar by Pathfinder
  • 182 Views
  • 0 replies
  • 0 helpful

Resolved! iOS eBay App returns settings

HiJust wanted to raise the issue of return settings via the iOS app. when I try to change the settings to no returns when listing via the app, the setting automatically changes itself back to returns accepted. This happens also when trying to revise ...

Issue please help

I ordered a book that was supposed to arrive six days ago at the latest. This item also doesn't show up in my purchase history. However, I got an email the same day or following day I ordered that was from eBay saying ".. Your order is being shipped"...

Screenshot_20211114-231447.png Screenshot_20211114-225121~2.png
User avatar by Enthusiast
  • 200 Views
  • 5 replies
  • 0 helpful

Character Limit 1000

Dear Sir/Mad, 1st of all thank you for the brilliant eBay app. If possible could you change the amount of characters to 2000 same as the ebay Web message. I would love to keep using your app but when I paste some of my templates 1000 characters is no...

User avatar by Not applicable
  • 230 Views
  • 0 replies
  • 0 helpful

Resolved! No longer able to rename Saved Searches

Following the most recent android app update I can no longer rename my saved searches using the android app (the ability to do this on the website was removed, very annoyingly, a good while ago). Is this deliberate or just an oversight in this releas...

Blocked PayPal payment

Hi. What can I do , I’m blocked from buying using my VISA/PayPal account by an App I installed on trial known as Invoice 2go, because after trial period I didn’t subscribe and my debit Card has been damaged! Am holding things on Offer accepted by sel...

User avatar by Rising Star
  • 150 Views
  • 1 replies
  • 1 helpful
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