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Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Network Error when checking Selling Tab

I've been trying to list something from the app since earlier today, but everytime I go to the selling section of the app a "network error" message appears. The rest of the app seems to be working fine and doesn't show any "network error" messages. I...

Can’t open my app

I’m having trouble with my eBay app after upgrading my phone to the iPhone 16 plus, it doesn’t want to login and it seems to crash and the app home page doesn’t load. I deleted the app and reinstalled it still the same and every thing is up to date

Ebay app won't save new price

Anyone else having this issue? The situation: When I try to revise a listing's price OR end + sell similar and change the price of an item, it allows me to make the change, but when I click "done" and it takes me back to the main item page it still s...

User avatar by Adventurer
  • 172 Views
  • 4 replies
  • 0 helpful

The eBay app has been super buggy!

I’ve noticed over the past week that the eBay app has been the buggiest it’s ever been. Been using the app for years, and for the most part, it’s been good. First, it’s been restarting constantly, like I leave the app and come back, and a minute late...

Something went wrong

I’m able to login to the web version but when I attempt to login to the iOS app an error says something is wrong. I’ve deleted and reinstalled the app with the same issue. My iOS is up to date as well as the app version.

User avatar by Rising Star
  • 137 Views
  • 4 replies
  • 0 helpful

Selling - Orders number incorrect

For a while now I have had an issue where the number of orders on my eBay app are incorrect. I've tried unarchiving and archiving listings on both the app and the desktop site, but to no avail. Is anybody able to look into this for me? I'm not sure i...

User avatar by Rising Star
  • 614 Views
  • 12 replies
  • 0 helpful

app currently unusable

today while using the app (v6.165.0.2) i got popup saying that my current version will no longer work and i need to update. annoying, since it's not that old, but fine. i go to the play store and it says that the latest version (v6.201.0.1) won't wor...

User avatar by Adventurer
  • 99 Views
  • 1 replies
  • 0 helpful

Roll back app on iphone

Is there a way to roll back app updates on the iphone? The way the "filter" button that is now on the top left side instead of the right throws off my phone usage.

Suggestion for Item Description in the app

As both a seller and buyer, I feel the item description section needs an update on the app. Most people don't check everything before buying, and requiring a click to view the description is resulting in buyers missing crucial details. The simpler th...

Resolved! Sell one like this button missing

I use the app to sell, and usually i can search an item, find it and do a “sell one like this” and it helps by filling in the attributes for me and then i can update anything I want changed and enter pictures, title etc. but i went to do some posting...

iPad OS 15.8.3

App expired message, even though I can see it is working in the background. Tried the delete and reinstall as directed by eBay support message, offers me an older version, installs OK but then pops up the same message. So I guess I’ll be using eBay a...

User avatar by Enthusiast
  • 75 Views
  • 1 replies
  • 0 helpful

Updates no longer support working devices

TWENTY THREE YEARS That's how long I have shopped on ebay. And now my perfectly good phone can't be updated because support for android 8 is removed.Well, ebay, guess who will be losing a loyal customer. And don't forget that today's pensioners are n...

Issue with eBay App on iOS 18.3 After Update

I am a regular user of your iOS app. Recently, I updated the app to the latest version available (V 6.195.0), but since then it has stopped functioning properly. Specifically, the app crashes every time I try to log in to my account.I have tried rest...