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Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay app

Hi I just downloaded the app and it keeps freezing up. 

User avatar by Enthusiast
  • 34 Views
  • 1 replies
  • 0 helpful

Can’t delete items in Bids & Offers

This is a little thing, but the app asked me to report problems with the app. If you are watching an item, don’t want to pay the listed price, you make an offer. The offer shows up under bids. If the seller declines, or if the seller makes a counter ...

Disable "Recently Viewed" notification

Is there a way to disable the obnoxious and saturated "Recently Viewed" item push notifications? Outbid and Offer Accepted notifications fail all the time, but Recently Viewed never fails (of course) and drives me nuts. I don't want notifications fro...

Buy Again Tab - Please add "edit" function

There are older posts about this, but you (eBay) have not done anything to change the Buy Again tab. You don't need to constantly promote stuff from sellers with another section. Please either remove or allow us to edit the Buy Again Tab, so that fam...

User avatar by Explorer
  • 227 Views
  • 3 replies
  • 1 helpful

Watch list - sort by seller name - Why has this never worked?

For years I have been wishing this feature worked in the app on iOS. Sort by seller name produces a seemingly random ordering. Sort by time (ending soonest or newly listed) or price seems fine. But even with the latest version of the app, sort by sel...

User avatar by Adventurer
  • 355 Views
  • 2 replies
  • 0 helpful

App not working - unable to get postage label

I have an item I need to post to a customer but nothing will load on the app. Each page I have tried to load comes up with a different error message. I wondered if it was a network issue but I have tried other apps and sites and they work fine. Pleas...

Promotion tab gone

I no longer have the option to promote listing. Tab has disappeared and I’ve looked all around.

User avatar by Adventurer
  • 118 Views
  • 0 replies
  • 0 helpful

Resolved! Can You Manage Your Store on the App?

I can't change any of the store settings on my computer browsers because they are outdated. Can you change store settings or categories on the app? I'm not seeing a way to do it.

Search Issue on App?

This started happening recently where when I search for an item the search bar keywords will revert back to the previous search while pulling up the current results. Like I search for "sterling silver cup" the search will pull up results while at the...

User avatar by Scout
  • 2172 Views
  • 20 replies
  • 0 helpful

App freezes

App freezes as it shows $5 off for the new user. 

User avatar by Enthusiast
  • 230 Views
  • 2 replies
  • 0 helpful