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Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Seller Notifications are DRIVING ME CRAZY

Just posting this here despite numerous other posts in the hope that ebay finally starts to see it as a problem. As a seller, there is no value for me in being notified every time one of my items ships or is delivered. I ONLY NEED A SOLD NOTIFICATION...

App crashes when editing pictures (IOS)

Please update the app, I have been fighting the picture editor for the past two days with constant app crashing and closing out. Side issue as of today, when attempting to select item condition, there are three blank pulsating boxing and just hangs…....

Cannot get on to page

Can not get on my eBay page ( wants me to submit update wil not update or come back on to page ??

User avatar by Enthusiast
  • 41 Views
  • 1 replies
  • 0 helpful

iOS can’t add photos to existing listing

Having created a listing I cannot add any new photos. I am able to select them but this does nothing, I’m returned to a view which with a camera and none of the selected files have appeared. Please fix this, otherwise I need to recreate all my listin...

User avatar by Enthusiast
  • 93 Views
  • 2 replies
  • 0 helpful

Resolved! App crashes when changing the price in a listing

Hey,My eBay app will ‘crash’ or hang, when I try to change the suggested price for my listing.I can delete the suggested price, but when I begin to input the new price, it won’t accept more that one number, then crashes.I have tried shutting down my ...

How to turn off eBay Live Notifications (v.2.0)

Creating a new post with all info consolidated as I find myself answering this question nearly every day. To turn OFF eBay Live Notifications, log in to the eBay app and turn off these settings: For reminders about upcoming eBay Live events:My eBay >...

Resolved! Does eBay even test their iOS app?

The iOS application exhibits significant usability issues. It frequently crashes back to the Home Screen during the creation of a listing. The image editor is plagued with bugs. For instance, attempting to rotate two images back-to-back results in th...

User avatar by Adventurer
  • 137 Views
  • 3 replies
  • 0 helpful

App non funziona su iOS 18.6.2

Sul mio iPhone con iOS 18.6.2 appena aggiornato non si apre più l’app di ebay. Ho provato a cancellarla e reinstallarla ma nulla. Si blocca sulla schermata di caricamento.

Too easy to accidentally delete drafts on app

Seriously fed up with the swipe to delete drafts on the app, it's over sensitive as when I go to open a draft to complete it the app deletes it instead and I have to start all over again, which is so annoying. I saw in another thread this has been ha...

User avatar by Adventurer
  • 309 Views
  • 5 replies
  • 7 helpful

Uploading photos problem

Does anyone else’s have a problem uploading photos to your listing. I’m using the latest iPhone OS and the eBay was updated 5 days ago. I’ve been listing things a long long time, but I have just spent the last 2 hours or so trying to upload photos, b...

Remove items from feedback list?

After leaving feedback on the app, it gives me a list of other items I could leave feedback for. Is there any way to remove items from this list? the top item, the seller marked as shipped, a week later canceled. I think they couldn’t find it, and I ...

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User avatar by Adventurer
  • 66 Views
  • 1 replies
  • 0 helpful

Hate the new display when searching

I just updated the app on my phone (I’m using the latest iOS) and now when I do a search in the app each listing is magnified so I only see one listing at a time on the screen instead of four as previously. It still shows four at a time when looking ...

Watchlist issue

I've noticed a problem or glitch recently while using the ebay app. I quite like the watchlist feature and being able to create custom lists to categorise different items I'm interested in buying, however I noticed in the last couple of weeks that if...