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Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Search Issue on App?

This started happening recently where when I search for an item the search bar keywords will revert back to the previous search while pulling up the current results. Like I search for "sterling silver cup" the search will pull up results while at the...

User avatar by Scout
  • 1966 Views
  • 20 replies
  • 0 helpful

App freezes

App freezes as it shows $5 off for the new user. 

User avatar by Enthusiast
  • 104 Views
  • 2 replies
  • 0 helpful

15 Minute notifications for watch list items no longer working

I recently upgraded my phone to the iPhone 14 Pro Max and in doing so now I no longer receive 15 minute left notifications on watch list items on the app. I’ve checked every notification/setting feature three to four times now and yet it hasn’t fixed...

User avatar by Rising Star
  • 1066 Views
  • 8 replies
  • 0 helpful

Cannot install eBay app on ios 26.1 (iphone 17)

I upgraded to a new iPhone and the eBay app will not install on my new phone — the app store shows the (cloud arrow) icon (instead of the Get button) and when I push it, it spins for a second and then does not install. Has anyone else seen this?  

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User avatar by Adventurer
  • 619 Views
  • 5 replies
  • 0 helpful

App crashes after discount offer

Every time I open the app on my iPhone 15 Pro running iOS 26.1 a pop up offering £5 of my first order within the app pops up and that appears to freeze the app entirely so it is unresponsive to any touch screen actions.

Can’t delete items in Bids & Offers

This is a little thing, but the app asked me to report problems with the app. If you are watching an item, don’t want to pay the listed price, you make an offer. The offer shows up under bids. If the seller declines, or if the seller makes a counter ...

Coupon broke my app

The $5 coupon offer won’t allow me to do anything on the eBay app. I have to keep opening and closing the app because it blocks me from seeing things on the site. I would just get rid of the coupon - it’s not worth it if I can’t actually use the app.

User avatar by Enthusiast
  • 261 Views
  • 1 replies
  • 0 helpful

Duch ap will not open.

The app starts but will not open. Holland. I already reinstalled the app but it wont help.what can i do. Regards Pieter

Watch list - sort by seller name - Why has this never worked?

For years I have been wishing this feature worked in the app on iOS. Sort by seller name produces a seemingly random ordering. Sort by time (ending soonest or newly listed) or price seems fine. But even with the latest version of the app, sort by sel...

User avatar by Adventurer
  • 221 Views
  • 0 replies
  • 0 helpful

Recent android update ruined the keyboard

They new.keyboard is super annoying. I've been using the app almost exclusively for about 3 years, but they new keyboard sucks so much, I deleted the app and will just use the website. Every time you type a number, it switches back to letters after o...

User avatar by Adventurer
  • 3259 Views
  • 31 replies
  • 27 helpful