Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problems with purchase list.

I am having an issue with my purchase list in the app (would try the website but that just opens the app). It only lists the last 20 items I've bought, unless I have just made a purchase during the time I have the app open. If I close the app and go ...

eBay App Crashed when open image - urgent help please.

Hi, I get 20-30 messages a day asking to identify parts - i have just updated the ebay app on my Samsung Galaxy S9 to version 6.24.0.2 and now when i click on an image someone has sent me in a message, my phone freezes. The back button stops working ...

User avatar by Adventurer
  • 212 Views
  • 1 replies
  • 0 helpful

iPad Listing Result Issue - Item Specific Sorting Returns Zero Results No matter What I do

I’m having a recurring issue where every time I try to do a listing search, I cannot sort current items when I click any item specific. I can search for the item and a number of search results show up but filtering by any item specifics automatically...

Flash option listing with android phone

Hello, I use my cell phone to post my listings. About a month or so ago, the flash option is not available anymore when using the eBay app. I tried it with 2 different phones. I have been taking the pictures without the app and loading them that way ...

User avatar by Guide
  • 228 Views
  • 2 replies
  • 0 helpful

Update my account

Hi there just tried to get into my account but it says that it needs updating and my phones not compatible so I can't sort out my business wats going on its a galaxy note 3 not a cheap phone

Not able to pay with PayPal

When I tried to pay with PayPal it says "No supported browser found to open link" and just spinny wheels. I have a note 10 plus. I updated the app and it does the same thing.

No printing labels in bulk on iPad app?

Just got the eBay app on the 2021 M1 iPad Pro. I'm wondering if I'm missing something or can't find it, but is there no bulk shipping labels on the iPad app? I really was looking forward to printing many labels via my iPad.

Recent update on iOS for leaving feedback

eBay's new update on iOS mobile feedback sucks. They have made is twice as complicated to leave feedback, so much so I no longer plan on leaving any. You make is simpler, I'll start leaving feedback again.

User avatar by Pathfinder
  • 184 Views
  • 3 replies
  • 0 helpful

Feedback.

Update deletes my standard feedback response. I have to type a new comment each time. Nobody has time for that. I’ll stop giving a feedback comment I guess.

Purchase list shows very limited amount

Ever since the new update I can only see about 15-20 of my recent purchases. I am a card collector and I purchase a lot of cards. So this is a problem. I almost had an order canceled on me because it was 4 days old and I was unaware that it wasnt pai...

User avatar by Adventurer
  • 203 Views
  • 1 replies
  • 0 helpful
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