Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Useable

Can’t access eBay on I- phone 7

User avatar by Enthusiast
  • 71 Views
  • 4 replies
  • 0 helpful

Resolved! How to turn off eBay Live notifications

People frequently ask how to turn off eBay Live push notifications, so I'm posting screenshots showing where to find that setting. My eBay > Settings > Notifications > Shopping Updates > eBay Live

app-notifications-ebaylive.png

Resolved! Update. Failure

**bleep** have eBay done with this new update? Can not update the app on my iPad!!! Not happy shopping for Christmas on Amazon, Temu, AliExpress and wish, well done eBay I bet you have lost billions in the run up to the holidays, well done, hope the ...

See full description tab Why so small

In the mobile app why is the pop up screen so small for the full discrimination tab and others.is there any advantage to this on a 12’ iPad?it’s an absolute pain scrolling a round in this tiny little box, when there is so much screen availability.Why...

User avatar by Pathfinder
  • 66 Views
  • 1 replies
  • 0 helpful

App wont work

Hi! Im really hoping you can help me figure out why the app doesn't load then eventually tells me I have no network connection. I have tried wifi and Lte, my phone is up to date, I've deleted and reinstalled the app, I've cleared the cache. Any other...

Resolved! App crashes

i tried to make a purchase and the app kept crashing, tried updating uninstalling logging out and it still crashes, it now won’t let me sign in without it crashing.

Search Issue on App?

This started happening recently where when I search for an item the search bar keywords will revert back to the previous search while pulling up the current results. Like I search for "sterling silver cup" the search will pull up results while at the...

User avatar by Scout
  • 99 Views
  • 3 replies
  • 0 helpful

Offers

I’m not always getting my offers. Is there something that is not turned on?

Using AI description slows down selling process

I have a pixel. The eBay app allows you to use an AI description. But, when you do, it covers up the "continue button." So, when I use it I have to save my listing, then go into drafts, and then list. If they could just figure out how to make the app...

Item bidding

Hi, so I'm experiencing a big fail on eBay android app. (Before you ask all general questions, I let you know that I use eBay for many years, on Android (also latest updates etc) latest version etc so I know what I'm doing)So I want to bid a gaming c...

User avatar by Enthusiast
  • 377 Views
  • 2 replies
  • 0 helpful
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