Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

EBay app is not working on any of my devices

The app on all my devices keeps coming up with “Opps! Something went wrong”

iPad app update

I recently encountered a problem with a few of the apps I am using on my iPad. One of them which is Ebay requires IOS 17, but my iPad is running 15 and so doesn’t allow me to update. If I can’t update I can’t use Ebay which is frustrating to say the ...

Pictures for listings not showing on the App

there should be a picture between listing and the eBay ID

Listing glitch

When I go to look at an item for sale, the app bypasses the listing and takes me to the “buy now” section. I can’t look at photos or read description. Anybody else out there with this problem?

Ebay app won't save new price

Anyone else having this issue? The situation: When I try to revise a listing's price OR end + sell similar and change the price of an item, it allows me to make the change, but when I click "done" and it takes me back to the main item page it still s...

Update app not working

Asking to update but won’t let it update

[iOS] Scrolling bug on drafts

I posted about this in March. The bug is still active. The video link below shows the bug (it wont let me insert the video here). When editing an Item Specific on eBay's mobile iOS app, users are returned to an incorrect scroll position in the "Item ...

The option to promote on the item creation section (ios and Android) is not available.

It's just gone on all our phones.If I go to the main selling sextion of the app, it says promote your listings, as if we didnt check it. Then when you lick on it. There is no option to promote anymore. I didn't change any settings and all of the apps...

App update, fix for ios15 users

This worked for me on an ios15 iPhone. Open the app so the pop-up displays. Open a browser and log in to eBay. At the top of your browser window, you should see a banner saying ‘eBay: buying and selling online, open in the eBay app’, with a blue ‘ope...

Resolved! How to update my Apple iPad on eBay

Play? How do I update my eBay on my Apple iPad

Resolved! Unable to update latest version

Well done EBay another dissatisfied customer not able to up dated the latest app on my old iPhone I’ve tried removing the app and reinstalling the latest version with no luck so much for being a loyal customer looks like Vinted and other sites are th...

Can’t login to app can’t access mobile site

I have iPhone XR. All updates done. Can’t access mobile site and can’t login to the app…. What gives?

App not compatible with device??

I have a OnePlus 13 and right out of the box the play store says eBay is not compatible. I factory reset my phone and I still have the same issue. I used adb debugging and rewrote an eBay apk and forced installed the app. When I was finally able to i...