Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Return

I am trying to return an item that was delivered damaged. Every time I go to the place I am directed, I get nowhere.Can someone please explain the procedure?Thanks

Message saying I owe $5 but I didn’t sell anything

There is a message in my inbox saying I owe five dollars. No one bought anything of mine. I had someone made a bid I accepted it, but then they didn’t respond to any of my messages for days and days so I reposted the item and canceled their offer. I ...

Update to app

Been on eBay many years now locked out because of update please sort or you will lose me and many many more!

Updating eBay app

Please advise on how to update the app, When I try to do so, it says it’s an older version and to update? Each time I attempt, I get booted out? Thank you

Frustrated, annoyed

I am one more of your dissatisfied users that cannot access your website. Like many others I have been a been a loyal user for a number of years, all of a sudden I have been blocked from using your website because I cannot update your app. Sort this ...

Update

I need to update this app and I’m struggling pls can you help me?

My eBay app

Message popping up and doesn’t let me update as my phone is older but I am selling on eBay and can’t get in

User avatar by Enthusiast
  • 35 Views
  • 1 replies
  • 0 helpful

Can’t log onto my account

Can’t log onto my account, I’ve tried different ways but with no luck. Could you send me instructions as to how to overcome those problems. Thank you

User avatar by Enthusiast
  • 195 Views
  • 1 replies
  • 0 helpful

“Something went wrong” when trying to login in on apl

I opened up the app today to notice Im logged out and cannot seem to login. After trying all the troubleshooting methods Ive seen on previous threads I’m at loss Iphone 16 iOS 18.3.1Tried several reinstalls + restarting phone between them. Tried all ...

User avatar by Enthusiast
  • 75 Views
  • 2 replies
  • 0 helpful

iOS app - saved searches won’t load “we ran into a problem”

Latest version of eBay iOS app on iOS 18.1.2. This issue has been persisting for many months now, saved searches page will not load (see screenshot) Same issue when clicking on saved searches in app or clicking through saved search result app notific...

IMG_5708.png
User avatar by Rising Star
  • 85 Views
  • 4 replies
  • 1 helpful
Most Marked as Helpful Authors