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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

ebay - Why do I have to wait " Until Later" if I create a New Shipping Policy?

eBay - Why do I have to wait " Until Later" if I create a New Shipping Policy? I Created a New Shipping Policy today. It is a flat rate policy that I have not used before for an item in my store. I get a message from eBay that says - " Wait until Lat...

I am very new to Ebay selling. I had an item get damaged in shipping. Steps to take next?

I am very new to Ebay selling. I had an item get damaged in shipping. What step do I take next? Are there tutorials or instructions telling me what to do?Thank you in advance!

Combining shipping 4 different items

One buyer bought 4 items, one had $10 shipping paid by buyer so the sale went thru automatically. The other 3 items are waiting for an invoice, but buyer wants, and I am ok with, packing all 4 items together with just one shipping label and cost. Can...

Resolved! Automatic Combine Shipping for multi item orders

(originally posted to Ask A Mentor, but I think this question belongs here instead. ) Trying to set up combined shipping. Case: customer orders more than one item from us. When they check out they see shipping for each individual item, not a combined...

USPS "Cost Adjustment" Scam

Has anybody else experienced more USPS "Cost Adjustment" emails lately? I haven't had any for years and in the last 2 months have gotten 3 all for items I absolutely positively know were entered correctly when generating their respective labels. In f...

eBay Send??

Has anyone had a shipment sent by eBay Send? Apparantly it is some eBay shipping service? It has a tracking number that is recognized on eBay ESUSxxxxxxxx. Anyway it got "delivered" to my local post office but it was not there when I went to pick it ...

Tracking Number

I shipped my package on June 28 and when I did I had accidentally put in the wrong tracking number. so I go back to fix it and even though I triple checked that it was the correct tracking number, the ebay app is showing me that it hasn’t been delive...

Seller provided questionable tracking number that shows delivered, while I did not have it.

Hello, here's the situation:I bought item on ebay. seller is clearly chinese, but in description he said item will be shipped from USA. it had 100% positive feedback so I don't mind even if it will be from china and it will be late.first, I had to wa...

eBay standard envelope not working

Hi, so I shipped an item in an eBay standard envelope last Thursday (whenever I mailed it). I put it in the bin with some other packages. Now my other packages were scanned and on their way. But the envelope shows no tracking updates or nothing; now ...

The Tape Failed Effect!

The package arrived and wow...are packages repacked by a 5 year old or was this the seller who packaged it?So who's fault is it for a failed packing?

Seller suffered losses due to recent tracking number issues with eBay generated shipping labels

Hello all, I'd like to vent a bit regarding the recent shipping label issues with eBay generated shipping labels (as announced in eBay community /t5/Shipping/Tracking-info-update/m-p/35140940#M507389), in which it would generate a USPS label with use...

Say NO to USPS Ground Advantage to Hawaii

USPS Ground Advantage is a nightmare to Hawaii. As a Hawaiian resident, most packages shipped this way take at least 4-6 weeks! Usually 2-3 weeks longer than originally estimated. Priority takes only a few days. If the seller offers a 30 day return p...

Ships to Israel

Hello everyone!I wanted to ask when will they resume sending packages to Israel? Planes are already flying to Israel. Why is there still a restriction for Israel on eBay?Thank you!

Parcel Guard claim

I have a buyer that says they never received their purchase. The tracking shows delivered and address was correct. There was insurance on the package. When I go to start claim it asks for the party that purchased the insurance. It seems like it will ...

Tips for Shipping over the 4th July Holiday Weekend 2025

As we have many new sellers here, let’s talk about shipping and holiday weekends.Here’s what you need to know about the 4th of July 2025 weekend:Friday, July 4th, is a postal holiday as we observe Independence Day.If you ship with 1 business day hand...