Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyers asking to re-ship returned item.

I received a package that I sent to a buyer, they said it was returned to me because Ebay attached the wrong address on the shipment details. They gave me a new address and asked that I send it there. Can I ask the buyer for a pre-paid address label,...

Now you see it Now you dont?

Im selling some racquets, On one computer I can see the sale but I cannot make a shipping label with That computer,Why is it the computer I need to make the shipping label with, I cannot see the item sold?

Tracking no longer viewable after Import Duty refund

Got an order thats still currently heading to the international shipping hub in Illinois of which I chased ebay for a refund for wrongly charged import duties. They've now issued a partial refund for those duties. However, I can no longer view the tr...

Delivery attempted but I have my item??

Got no email saying out for delivery like i have for other purchases, but I did one saying delivery was attempted. I thought that would mean it didn't get here but I found it in my mailbox when I went to check for mail?Do I have to do anything on my ...

Did USPS make a mistake or not?

I have a package that got returned back to me with the RTS sticker saying Unable to Forward, with UTF written by hand over the postage label. The buyer messaged me asking if their package got returned to me saying they've been having problems with th...

USPS doing some strange things like sending a package to Texas meant for eIS hub in Illinios....

I shipped 2 packages through eIS.Both are audiobooks with a destination of the UK.I shipped both on the same day from the same post office. Both packages shipped Ground advantage.One was delivered to the hub in Glendale Heights today the other inexpl...

Shipping Problems

Good afternoon, I have a serious problem in buying in the ebay and I will not use the ebay anymore for buying the items i need, I am an european person, I am portuguese, but I have a problem, that is living in an island, and thats the why the europea...

Free Shipping vs Delivery costs on low value items

This question is aimed at UK seller, who use Royal Mail I have about 2000 items listed on ebay, with a price range between £4.99 and £300. Approx 20% of my items are priced between £4.99 and £6.99 and these provide approx 40% of all sales. (turnover ...

Lowest Shipping Rates...

I know this has been hashed a million times....the rates are just nuts. I check at pirate ship and they were the same as ebay...has anyone found a better deal online. Thanks.

Recommendations On Shipping Fragile China Dishes

Does any one have recommendations on the best packing method to shipping fragile china dishes?

Resolved! Lost shipment

I have a shipment sent on 09 Dec that was lost for over 3 weeks, finally found by USPS 4 DAYS later it was supposed to be ‘on its way’. Fast forward to today, it has still not been delivered, no updates to the USPS tracking. I have messaged the buyer...

eBay delivery service in Croatia

Recently i ordered some parts for motorcycle from Us and received tracking No.. delivery date was estimated 28.02.2025 and tracking showed that parcel arrived to Croatia and is attempted to be delivered on 18.02.2025. I was at home all day and there ...

Resolved! Shipping a tobacco card

When I listed the tobacco card I was given the option to ship with USPS plain envelope for $1. After card was paid for the only option I had to ship was ship for $4. Ebay says that item is not eligible for the reduced rate.Rich

eBay Standard Envelope ESE Non-Machinable Returns

Is anyone else seeing a huge increase in the amount of ESE envelopes they are seeing returned to them as "non-machinable"? I have sent out thousands of these the last couple of years and MAYBE 1 in 200 or 300 have been returned to me as non-machinabl...

item shipped to address on ebay, but seller claims its not his address and had ebay change

item shipped to address on ebay, but seller claims its not his address and had ebay change back to his correct address. seller is out item n shipping ... does ebay reimburse for fraudulent address?