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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Parcel Guard claim

I have a buyer that says they never received their purchase. The tracking shows delivered and address was correct. There was insurance on the package. When I go to start claim it asks for the party that purchased the insurance. It seems like it will ...

Tips for Shipping over the 4th July Holiday Weekend 2025

As we have many new sellers here, let’s talk about shipping and holiday weekends.Here’s what you need to know about the 4th of July 2025 weekend:Friday, July 4th, is a postal holiday as we observe Independence Day.If you ship with 1 business day hand...

Particular person in North Houston sorting station does not understand Std. Env. Shipping

Think ONE person is re sponsible for ALL of my Std Envelope shipping items come back...they are pkg correctly but that person does not understand how it works. Info for USPS: this person worked on the day my June 23, 2025 mail landed there and it's b...

international invoice

Hi,I have someone in France who bought multible items....how do I combine shipping and send her a total?

duplicate shipping label purchased.

I accidentally bought two shipping labels for the same order, I went and I canceled one and it says cancellation initiated. The package was delivered with the other shipping label which was correct but I'm still yet to get a refund for the one I aske...

international shipping

I am apart of the international shipping program and ive never had problems until now. Its having me pay $17 to ship an item and its having me fill out a customs form. Isnt ebay supposed to do this for me?

I think international?

So just got a sale. And this is the shipping address. Do I just use this. If it’s international where is it going? eIS C/O Nick T****i110 Internationale Blvdevtn:yjwg9jzGlendale Heights, IL, 60139-2080

Changing address on package after already shipped

So, is it possible for a package to have an address change once it has been shipped? I sent package out to address on file and after USPS already scanned it, the buyer said it was wrong address. I sent to Washington and the new address is in Georgia....

Tracking number not recorded by ebay

I prefer to ship my items "old school", meaning I do not use the ebay shipping program to get reduced shipping rates.I take my item to the post office almost the same day purchased or the next day and receive my tracking number from USPS.I then uploa...

Shipping to Israel

Does anyone know when shipping to Israel will be resumed? I have many customers who are very eager to resume purchases.

On Its Way to Rincos Sorting Center

On Its Way to Rincos Sorting Center. What does this mean? Who is taking the package to Rincos? Is it the same as Shipping Label Created. A package I'm due from South Korea has had this status over a month. I contacted the seller, he said the package ...

Resolved! Can't download Labels as png (or anything), Again

I can only print directly via my laser printer on a 4-up sheet of labels If I print to a pdf, I then have to pay Adobe a ridiculous amount for a subscription so I can crop it and export it as an image. I have no way other than to take a screenshot, s...