Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Nice Change to Shipping Labels

Just noticed this change to the eMail notification of when you purchase shipping label from eBay. Now the eMail has a PDF file of the shipping label attached. The name assigned to the PDF includes the order number. This is something new that just sta...

Ship tip for card games and playing cards

Ship tip: for card games.After taking photos of cards wrap in a paper band to keep them from getting shifted and damaged in shipping. Really adds no weight and arrives neat and organized.

Shipping Label Underpaid Adjustment policies

This morning, I woke up to two Shipping Label Underpaid Adjustments on my Seller Hub, and at first, it seemed odd, as it was 2 adjustments for the same listing; one for $1.50 and then one for $5.24. Now, neither are accurate as it was a 3.5 pound pac...

Ebay deliveries to South Africa

The SAPO has now all but collapsed and the nearest branch is more than 200km away.Has eBay updated their free delivery service to South Africa, using courier services?

Do I ship items that are 'Awaiting Payment' as an Autopay sold item?

I haven't listed on ebay for five months, so perhaps this is a change I missed. I had three items that sold this week. One is paid and under 'Awaiting Shipment'. The other two are listed under 'Awaiting Payment' with a note that the autopayment will ...

Shipping paintballs

Is it legal to ship paintballs? If so, what precautions should I take do they don't break during transit?

Shipping to Florida

BE CAREFUL OF SHIPPING TO ADDRESSES IN FLORIDA THAT FORWARD PACKAGES INTERNATIONALLY!!! FOR SOME REASON THE POST OFFICE DOES NOT SCAN THE PACKAGE IN AS DELIVERED!!! THE BUYER WILL OPEN A CLAIM WITH EBAY THAT THEY NEVER GOT THE PACKAGE!!! USE ANOTHER ...

Late Shipment from USPS not scanning

I had two packages picked up, one was scanned the same day, the other was being sent to Guam and wasn't scanned until it was ready for pickup in Guam.I got a late shipment on the package to Guam and my appeal denied. I sent off the package the same d...

Package shipped with E.I.S. stuck at Glendale Heights ebay hub

Last tracking update was 'Delivered' at Glendale Heights, IL 60139 on fedex tracking at 9:17 PM April 11, I'm not sure if ebay hub is even opened at 9:17 PM.It's been a week and no new tracking was provided. I'm concerned because it's an expensive la...

Late shipment rate issues

I went in to my seller performance and saw that my late shipment rate was nearing 3% which can effect my rating. So I check the report and all of the transactions that I was dinged on show the item shipped the next business day after payment was rece...

eBay Standard Envelope and eBay International Shipping

I get this question from sellers a lot. Thought it was worth putting up a public post. Can sellers ship using eBay Standard Envelope (ESE) for a package going to the eBay International Shipping (eIS) hub? Answer: YES This question was asked in Nov 20...

How many people use USPS and request package pickups only to have them never come?

This has been going on for a while now, at least five years or so and its recently gotten worse.I ship a lot of items at work, and every day over the last four or five weeks I've put in for a Priority or Ground Adv. pickup. 9 times they've failed to ...

Purchasing an item from eBay for under $800, shipping from UK to US

Hello! Things are so confusing now with tariffs that I figured I'd ask here and see what people might recommend or advise. There is a book that I'd dearly love to purchase from eBay.co.uk for under $800, but it was marked as "may not post to US." I i...

Resolved! Buyer wants a refund, item is still in transit

I have a buyer who has opened a case for an item not received, but I have no reason to believe it's not still on it's way to them. Item shipped the 23rd of May, the last tracking scan was on the 3rd a state away from them. Their concern seems to be t...

How do I get refunded for shipping when buyer asks to cancel order?

I sold an item with free shipping, After I purchased the label (deducted from the proceeds of sale) I dropped the item off at the Post Office. Then when I got home I noticed buy sent message asking to cancel. So I went back up and retrieved the packa...