Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Is there a glitch or something going on ?

Has anyone else had issues with going in and finding items that you have listed have odd shipping service or wrong dimensions on packaging on available listings? This has happened to me multiple times and I'm confused. My listing will have priority m...

Shipping to UK within Global Shipping Program

There still appears to be a problem with being able to get items shipped to the UK by sellers using Ebay's International Shipping option. Its not listed in allowed destinations and it's not listed in 'not allowed' destinations. It's just nowhere. I c...

Resolved! Buyer opened an INR claim 60 days AFTER estimated arrival date of item.

Hello All. Just Had a buyer open an INR for an item which is fine, but the problem is the item shows as delivered to their address 60 days ago. I updated tracking ( as requested by ebay ) and sent all the needed info showing the delivery confirmation...

Resolved! How Do You Block A Single State? I'd Like To Block The Entire State of New Jersey.

I'd like to block the entire state of New Jersey from buying. How can I do that without getting blow back from eBay? It's not for political reasons or anything like that ... I just have nothing but problems with anything going to that state. These ar...

eBay Standard Envelope per item price limits

Does anyone have a solution for this?The single item price limit of $20 should be changed to $50. I can use the eBay Standard envelope system to ship 3 coins which combined cost is $49 and combined weight is less than 3 ounces, but I cannot use the s...

return lables

return items with tracking that should be it. not buy lables.

Beware Canadian ebay sellers: You could be stuck paying customs for US buyers

We are a Canadian company who ship to the US on a regular basis. Recently a customer bought $900 worth of equipment. We shipped FEDEX ground. Customs Duty and other fees totalled $426.07 Canadian. eBay buyer refused to pay customs duty etc. so guess ...

ebay updated tracking on late item but USPS hasnt

I had an item hit a USPS regional center on 7/25 and has been "In transit" since then I asked the seller on friday to do a lost package search but it was too soon. This morning ebays page updated my tracking to "passed through facility" at 1:05 am bu...

Does eBay give buyer tracking number?

Under managing communications with buyer it is stated, "Order is updated with shipping information, Once you mark your item as shipped, we'll send your buyer an order update with tracking information." Does "order update with tracking information" me...

FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Does eBay's International Shipping still using MailAmericas for packages sent to latin america?

Hi everybody. Since eBay started using this nefarious company services, I've made two purchases, and neither have arrived. Until recently, I used to buy on a regular basis on the site, but now I don't wanna purchase anything else if those hijackers a...

Ebay International Shipping to EU

I have had three potential buyers 2 from UK and 1 from France tell me they do not see their country when trying to purchase an item. I know I have had several UK customers in the last few months that I did ship to through the EIS program. I am wonder...

Item damaged by post office

Let me start off by saying this is not an eBay problem but it’s similar to what could happen on eBay. I purchased a Lego minifigure. Seller put it in 2x4 plastic envelope and stapled that to his business card. He then put that into a slightly padded ...

Shipping with ebay envelope

Why does ebay only let trading cards use this option which has tracking? I ship small flat items such as gaskets and o rings and cannot get tracking as I am using stamps. It would help me and the buyer and ebay to have tracking with ebay envelope opt...

Kudos to USPS

Just want to give a positive feedback to USPS.Shipped an item via Ground Advantage from Southern California to Kapolei Hawaii on the 7th and it is out for delivery today the 9th. Yep.拾Sometimes things just work.