Seller News: July 2025
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Forum Posts
Seller Protections are in place for shipping delays.
The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
FedEx Changing shipping cost
Everyone please keep and eye on your FedEx Labels. I have had 2 changed by 4 fold. Correct weight and measurements. One label I created was for 12.00 dollars. When billed it was 39! I contacted eBay and they fixed first one. Now I have another. FedEx...
Voiding an International Shipping Label
How do we void a USPS International Shipping Label that has NOT been used or scanned, but has been printed? The option does not appear in Shipping Labels Manager.
New Ebay International Shipping
I have a question regarding Ebay's International Shipping, section 3, part d, number ii. Packages must meet or exceed 7.25 inches in width and 10.25 inches in lengthThe definition seems straight forward: your package must be at least 10.25 in x 7.25 ...
Resolved! Question: Free Shipping in Listing Title but charge for shipping under shipping rates
Hello all - looking to confirm my understanding or get clarification if I am incorrect. Recently, I contacted a seller about an item I was interested in with a question. The listing had "FREE SHIPPING" in the title of the ad but in the body of the li...
shipping fees
I sell various size lots…and need to adjust the shipping cost based on the lot. The system no longer lets me change the shipping cost when I use a previous template or relist an item and want to change the shipping cost. A screen keeps coming up forc...
eBay standard envelope shows delivered. But envelope had postage due.
I’ve had several deliveries (sports cards) arrive with postage due recently. I think it is an overzealous postal worker because they’ve been packaged how I always see plain white envelopes (PWE). My issue is that they are scanned as delivered in eBay...
Resolved! First Class Shipping in an Envelope or Padded Mailer
Almost everything i ship goes in a crush resistant box but I have a few things listed that could probably go in a padded mailer. Can I use the "First Class Package" rate to send an envelope or a padded mailer first class with tracking? It seems to be...
Clearing up misinformation about posting on the Community boards
Hi Community! It’s been brought to my attention that there are multiple posts that have the exact same content in them. Some of these posts are posted back to back or scattered on a few boards. I’m acknowledging that there will be similar questions p...
Resolved! UPS Shipping. What does the buyer see?
When I offer shipping through UPS. Does the buyer see and pay for the "retail rate" or the rate that I pay? Trying to figure out on some items which service displays a cheaper price for the customer. UPS or USPS.
Well, USPS is at it again!
Tis the season to ship packages . This year, USPS has added a new comment to their delivery system; "DELIVERED TO AGENT FOR FINAL DELIVERY". Agent? What agent? USPS says "your package was delivered". I said, if it's delivered, why doesn't it show as ...
Resolved! A customer is harassing me about a package stuck at the USPO facility
There's a customer who keeps emailing me about a package that's "in transit" and has been since December 4. There's nothing I can do but file a missing mail report. She HAS NOT asked for a refund. Should I just ignore her ongoing emails?Tracking numb...
Undeliverable APO Package
Sold a coin a few weeks ago, going to an APO address. Printed postage on eBay, it looks domestic. According to eBay, APO is domestic. I applied exactly what printed to the package, and today I get it back saying that I need a customs form. Well if I ...
Shipping and handling Each additional item
Currently listing is charging additional Shipping and handling cost for each additional item. How do I change to no additional shipping cost on additional items
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