Shipping

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Resolved! Shipping Discount

When a customer purchases an item and they choose USPS, eBay gives us a discount for the shipping. The customer does not see it and it is a bonus for the seller. When the customer selects FedEx the customer pays the discounted price and I do not get ...

Sold through ebay GSP - when do "Payment on hold" funds get released?

I sold the item on the 20th and shipped it out he same day. It shows it arrived today at the exchange facility, the place they had me ship it to first before it gets shipped internationally to the buyer. It says my funds will be held until April 20th...

Resolved! Does our packages go to Guam to die?

Oh I was so excited when I won an auction from one of my favorite YouTube ebay seller on January 9th. A beautiful store cardboard display from the 1950s featuring Coca Cola would soon be in my hands. I bought a frame as I waited for its arrival and c...

Standard envelope shipping

I sent out 8 separate standard envelopes at the same time all with a single card in them and when I checked today only 2 are showing they are in the system being tracked and the others are still just saying tracking number provided. Is this just an e...

Ebay Shipping Charging Full Price For UPS Ground and FedEx Home Delivery vs. Our Discounted Rate

In the last two days, Ebay Shipping has charged two of my buyers the full price for UPS and FedEx Home Delivery. When I go to prepare the shipping label, I noticed that the buyers were charged very high shipping charges, and then when I look to pay f...

2 packages and only one shipping label

Hi Folks. I have a listing that will require me to separate the items into two boxes, each weighing over 30 plus pounds. After the sale, I will be purchasing a USPS Media Mail label from Ebay. There will be two boxes and only one label. I assume that...

International Package Returned Because of Errors in Customs Form -- What did I do wrong???

I got a big order from China from a repeat buyer. Last time I shipped with First Class International but it took a long time to arrive, so went for Priority Mail International this time. Thought I’d done everything correctly, but the package was retu...

Where i can get fedex discount other than from ebay

I have tried shipmonkey, pirateship and shipstation and goshippo. None of them shows fedex rate. Where i can get fedex discounted rate other than from ebay. Any other websites you know?

New Shipping Policy fill in format is a DISASTER ~ eBay moderator please read / help

Not sure who has yet dealt with this but the new format / area where you fill in shipping costs is a disaster. It is extra time consuming and also fairly confusing, especially for a seller that sells different weighted packages. Please go back to the...

New Seller - How do I decide how to ship?

I have only sold a couple times on eBay in the past several years. I am getting ready to start selling my Hallmark Ornament Collections on ebay. The confusing part is how do I ship? Do I actually start a store for $4.95 a month? Is there an advantage...

Shipping 9 x 12 envelopes

There must be a way to handle this in Ebay shipping, but I can't find the best way to ship 9 x 12 envelopes, for sending brochures. How to find the drop down in shipping? It doesn't seem to be an available option when I want to list magazines, etc. T...

Do International Shipping Services Sign For Packages?

I sold an expensive large item to a buyer, who provided an address of an international shipping service in Florida. I've sent hundreds of items to these types of services over the years with not a single issue. However, I've never had to get signatur...

Resolved! Buyer provided wrong address, now the package is stuck in limbo

So a couple of weeks back, I shipped out a package to a buyer across the country. I then got a message from the buyer a week or so later stating that there was a problem with delivery. Come to find out the buyer provided the wrong address and the pac...

How to exclude just 1 listing from the Ebay International shipping program?

How can i exclude a single listing from the Ebay International shipping program. I could do this under global ship program, but i am not seeing how to do this under the new International shipping program. Any help is appreciated!! Thanks!

Shipping Cost

Why must I pay an additional shipping cost on my end if the buyer paid the cost already in the price? I'm being prompted to pay a shipping fee in order to print a label. I understand I may have to pay UPS a packing cost when I get there in person.