Shipping

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Refund of Shipping Label Charges

Nicely Detailed GERMAN SHEPHARD ...Order #:01-09838-79283Sale date:03/17/23Good day, I recently sold the above referenced item and printed a shipping label (which I was charged for); however, after a review of the shipping label, I noticed that my re...

Problems with international shipments.

Is it happening to someone else that since Ebay added eBay International Shipping, buyers cannot pay. Since I adjusted my policies to eBay International Shipping, I've had 7 cases in a week where customers say they can't pay. I have contacted Ebay an...

International Seller sent photo of new return address

Hello all, Looking for some advice. An international seller asked me to return an item to a US address instead of the original International address. The seller then sent a photo of the address instead of text. My initial thought was this was an atte...

Accurately calculating shipping charges when listing

Hi all - First post so please be kind. It's been 15 years since I actively sold on eBay but I'm back at it. I spent a lot of time (maybe not enough!) calculating shipping costs. I ran estimates in eBay's shipping calculator for various weights and pa...

How do I find a label on ebay to send an item back.. says 'download' where?

Wanting to send something back in the UK. Can only get help on phone for USA and Canada.!!!

Free shipping for items selling in the $2-4 range-how can it be done?

Free shipping for items selling in the $2-4 rangehow can it be done?will I have to forgo confirmation?

Am I liable for fees?

I sold an item for pickup only and the buyer contacted me immediately to tell me they bought by mistake and asked me to cancel. I went to cancel and it said I would have to pay 400 in fees. I asked to buyer to sort it out with eBay. They sent a claim...

Pay for my own envelope shipping instead of Ebay Standard Envelope?

Hello. Ebay standard envelope is being ridiculous and not popping up 80% of the time!Can I list my orders as "Standard Shipping" and offer free shipping, and then add tracking and mark as shipped myself? Thanks!

it never ceases to amaze me smh

I just got a Dear seller notice from them that it was past time to ship my item to the buyer, well I had to dig thru a couple layers (ebay did not connect the dots) AND found the order in question, now keep in mind here that today is 3/18/2023....wel...

Will eBay ever allow for more than 6 tracking numbers?

I had a buyer buy a quantity of 8 items the other day. Each item ships in 2 packages. That's 16 tracking numbers - 10 of which I can't provide. I often times have 7 or 8 tracking numbers to enter but am stuck with the same 6 slots. Anyone else experi...

How much does eBay take for shipping

Haven't sold on eBay for years and was shocked to see how much they have gone up. Their take used to be 10% on clothing and now is 15%....YIKES. They used to take 9% of final shipping charges but can't seem to find anything telling me what they take ...

International shipping

I have a question about international shipping. I was so excited to start offering International sales. I just read in a FB group that I could be criminally charged for selling to certain countries, and that Ebay doesn't protect us (not allow shipmen...

Why shipping fee different from search result page to actual listing page??

Hey guys, I want to know why the shipping feesshowed on my item search result page different so much from the SAME item’s actual listing page (after clicking into it). how can I adjust this back to norma? Can someone help??

What happened to free shipping?

I'm not an eBay ace, but I sold several items a few years ago, and there was always a free shipping option. Now I cannot get one. And I'm NOT on mobile, just trying to put up a simple listing to sell and item with free shipping. I've tried flat-rate ...

Ebay International Standard Delivery - Shipping label will not print

I am getting repeated errors when trying to print out a label for Ebay International Standard Delivery. "It was not possible to generate the label. Something is wrong. Please try again Later" I have contacted ebay support twice for different shipment...