eBay

International Shipping

I'm new to ebay selling. A buyer won one of my auctions and there in Taiwan. Is there any problems shipping there? what is the best service to use? They have asked for the cheapest.

Confused about how to access the money buyer paid for postage?

Hi im new, I sold an item and set £3 for shipping, now I see I then select a shipping label to purchase myself, ok, but how do I access that £3 to buy it with? It says I have to buy it with paypal? I actually dont have a paypal i can use right now Bu...

Wrong Return Address After Purchase of Shipping Label

I purchased, through ebay, a shipping label that somehow has my old return address from years ago, which I thought I deleted a long time ago. How do I go about rectifying this? The buyers address is correct. Thank you.

Customer said I put the wrong name and address on package

I am new to eBay(have only sold 40+ items). This is my first customer to have an issue. Bear with me as this is an odd situation. Customer said a package arrived with the wrong name and address, so she took it to her neighbors. Then she realized mayb...

Shipping boxes

I was told my 4x4x4 box was too small to ship by a nasty postal person at the post office. I’ve been using this size box for smalls for many years. EBay is selling this size shipping box. When prompting for smallest box accepted by usps it says 6” x ...

UPS took my USPS package.....Help...

The UPS carrier accidentally took my USPS package when he picked up 2 other packages that he was scheduled to pick up. The UPS carrier came to the door to get the 2 scheduled shipments at the same time that my neighbor was walking out my door. As I p...

Shipping Charges Still Coming Out of PayPal

So, our payments are now going to our bank, but our shipping is still coming out of our PayPal. We're having to transfer funds from the bank to PayPal to pay for shipping, is there somewhere we need to change that? Our Payments and Checkout is pointi...

can i file a USPS claim for a lost Priority Mail shipment through eBay?

I shipped an item with Priority Mail, package was lost in transit, eBay has issued a credit to the buyer. Can I process a USPS claim through eBay?

Customs fee

Am I protected in this situation?

Hello all, I bit of background before we get into things when receiving a package from USPS since I live in a pretty bad neighborhood and they do not bring a package to my apartment door I always request it be held at my local office for pickup to en...

Combined shipping

I made 5 transaction on purchases that were to be combined with in 5 day period.Is there a way you can help me with this transaction?

International buyer won auction but I only ship in the us

I have it set for only shipping in the US. Buyer is from germany and wants to know how much it will be to ship from US to Germany. Can I still ship to them? Doesn’t eBay provide that information for them? I’m a new seller so I don’t know what to tell...