Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

I can not remove or alter the chairitable prompt & will not select shipping info, preventing relist

I can not remove the chairatable prompt or change the shipping info (preventing relisting)

Veterans Day Closings

It only states U.S. Post offices are closed on Veterans Day...which is Nov. 11th Saturday.However, no mail will be delivered Friday November 10th.This is what is stated.But I believe a clerk mentioned at my post office in San Francisco they will be c...

Resolved! Shipping labels "You'll receive a refund in a few days..."

Printed a (rather expensive) USPS shipping label, realized too late it was the wrong customer. Voided the label, the message was "We sent the carrier your request. If the carrier hasn't scanned your label, you'll receive a refund in a few days." Will...

Resolved! EIS program works for most of my listings but not others...

Hello, I have 274 listings & all should be eligible for EIS program. I have all my listings under the same business policy with no exclusions, 214 show up as shipping internationally while 60 listings show that I only ship to US. How can I fix the 60...

Pirate says delivered, Ebay says in transit. Should I refund.

I have a buyer from China who opened a item not received case. The Pirate tracking says arrived in destination, delivered. The tracking on Ebay says arrived at destination country, however it does not say delivered it says in transit. Should I refund...

Resolved! Refund payment not going through

Whenever I try to refund the payment for my item, an error stating that "Your refund did not go through. Please try again later or contact us." I have payment methods linked with my account.

UPS STEALS YOUR MONEY FROM YOUR ACCOUNTS !!

BE CAREFUL ON EBAY UPS STEALS YOUR MONEY FROM YOUR ACCOUNTS. LET'S SHOW HOW THEY DO IT. YOU WILL PRINT THE SHIPPING LABELWITH THE PRICE YOU CHOOSE AND PAY. BUT UPS TAKESMUCH MORE MONEY FROM YOUR ACCOUNT THAN YOU PAID FOR SHIPPING LABEL CHECK WHAT THE...

How to select UK as shipping location

I'm based in Ireland and wish to sell here and in the UK. I've checked all countries in Exclude Locations section but left UK unchecked. In my preview of listed item it's showing postage to Ireland only. I can't get it to show postage to Ireland and ...

Resolved! USPS Priority Flat Rate Padded Envelopes

Does anyone know if USPS Priority Flat Rate Padded Envelopes have been discontinued?I just tried to list an item that usually I would choose that shipping option and it ismissing. Does anyone know? Tried to google but no answers. And if it is discont...

How do I send invoices for combined shipping?

Just getting back in to Ebay after many years and everything has changed for the more confusing. I do BUY IT NOW listings. I want to send sellers my own invoices because sometimes they buy many things and I want combine shipping... BUT.... Ebay is as...

Is the post office closed on Veterans Day?

Does anyone know if the post office will be closed on Veterans Day? I think I saw a sight that said it would be closed on Saturday the day after.

Resolved! Still no fix for excessive shipping?

I'm in the continental US, he's in the continental US. He has a couple coat hooks that are priced in-line with other hooks of the same type but he's charging $75 to ship. Within the continental US. 2 coat hooks...

Is ebay shipping down?

I can't get to the print shipping label section. Every time I try and open it, it freezes up. I can get to other parts of Ebay. Is the shipping function down? 3/25 @ 4:30

Suggested addresses

This is not an eBay specific question. When I order online at sites I'm new to, and sometimes at sites I have used before, l fill out my address and it suggests a different city. Since it's the same zip and street number, the suggestion is actually a...

Refund for a Voided Label???

I double purchased a shipping label on 10/13 because eBay glitched and said label could not be generated. I immediately went to labels and voided the second one. I received an email stating USPS is processing your request, sent from eBay. Now I have ...