Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Paypal EBAYINCSHIP vs. Expenses Shipping Label Fee

When selling, I see shipping label fee charging on my expense, deducted from my payouts.However, on my Paypal/credit card charges, there are multiple charges under "PAYPAL*EBAYINCSHIP."The payment doesn't necessarily seem to be charged whenever a sal...

Speedpak USPS transfer

I have a package from China shipped with Standard SpeedPAK and it says it was transferred to my local post office on the 10th and now it’s the 15th and no updates or delivery. Is my package just sitting at the post office? SpeedPAK tracking number: E...

Tracking numbers

Hi everyone! So first I am brand spanking new to this and I just need to know where to start. So when I create my listings, how do I get a tracking number for the package and how do I even start my store? I'm selling pre-owned books and I really don'...

Resolved! Shipping to Philippines

I am planning to buy gadgets (https://www.ebay.com/itm/124904541164) in eBay, and this would be my first time. It says: "International Priority Shipping to Philippines via the Global Shipping Program" for the shipping. Is this shipping method door to...

Pkg picked up 2 days ago, tracking still says USPS waiting for it

When this happens I do send a message to my buyer. But, doesn’t it go against my TRS status? Which lowers my shipping discount? Doesn’t seem fair.

Resolved! Post Office Surprise

Happy Veteran's Day to All the Vets Out There ! Some good news for all !I bought something last week and it came to me with the Ground Advantage and was delivered Today.On a day when the Post Office is closed.Impressive

Week-long shipping delays

I've been seeing a trend lately from multiple sellers in multiple "reported" locations. One yesterday and another today, one last week, etc. About 50% of the orders I've placed have been similar. My first experience with this was finding a fairly loc...

Resolved! Can I add two tracking numbers to one sale?

As the title suggests, I'm looking to sell a lot of Funko Pops and all of them combined would best be packaged if I were to put them into two boxes. I'm perfectly fine paying the shipping fees, whatever they may be, and I don't need to calculate the ...

Someone (possibly Temu) used my paid shipping label before I did (and sent to the buyer)

This one is very odd - I bought a shipping label via Ebay and had it printed and shipped. The guy who scanned it said it was already used, but he could still ship it, he just couldn't give me the receipt. About a week later, a package in a torn Temu ...

shipping

I am thinking of selling SD card. The cheapest shipping company and how should I prepare the package to be the cheapest? I'm new in this business. Thank you.

insurance for auction format

How do I add insurance for auction listings if I don't know what the item will sell for? Buyers are paying the shipping costs at auction end only and I am left having to pay for the insurance. I have not sold alot on Ebay [ obviously ] but insurance ...

I can not remove or alter the chairitable prompt & will not select shipping info, preventing relist

I can not remove the chairatable prompt or change the shipping info (preventing relisting)

Veterans Day Closings

It only states U.S. Post offices are closed on Veterans Day...which is Nov. 11th Saturday.However, no mail will be delivered Friday November 10th.This is what is stated.But I believe a clerk mentioned at my post office in San Francisco they will be c...

Resolved! Shipping labels "You'll receive a refund in a few days..."

Printed a (rather expensive) USPS shipping label, realized too late it was the wrong customer. Voided the label, the message was "We sent the carrier your request. If the carrier hasn't scanned your label, you'll receive a refund in a few days." Will...

Resolved! EIS program works for most of my listings but not others...

Hello, I have 274 listings & all should be eligible for EIS program. I have all my listings under the same business policy with no exclusions, 214 show up as shipping internationally while 60 listings show that I only ship to US. How can I fix the 60...