Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

"Shifting" contents

Hello all, I got my first sale today after a 10+ year hiatus, two light-weight compression bandages in original boxes. My question is this. I have each item in separate baggies and then both items together in a larger baggie. I left air in all the ba...

3rd Party Insurance for Global Shipping and Freight forwarding addresses?

Specifically looking for an alternative to Shipsurance as it seems their claim form has to be signed by the buyer from the address provided by eBay. As the form detects the IP location of the buyer. Obviously this is impossible and I'm certain Shipsu...

Shipping Ornaments

What is the best way to ship ornaments so the original box doesn't get smooched in the shipping process?

Buyer wants refund says it wasn’t delivered

Buyer wants a refund said it wasn’t delivered yet my tracking number says otherwise. Buyer made no attempt to contact me prior to making a claim which I found shady to immediately ask for a refund. How do I know he’s not scamming me and will eBay ref...

How to add 2 ahipping methods so I can nominate the cheaper later on?

Hi there Can someone please advise on: So I got a sale recently and with my default usps it showed $13.68 and arrival date July 3rd to 7th. I looked at the drop down menu for more options and found fedex economy for $8 only but arrival time 3rd to 10...

Ground advantage shipping

I have to ship an item via ground advantage. The item is around 9.6 x 6 x 1.4 inches and 7 ounces. Can I put it in either an envelope, or a small box? Or can I only use a box? Can I use stamps on this item, if so, how many would be necessary?? And ca...

Changes to USPS Click-N-Ship.

For those of you who may use USPS Click-N-Ship there are some changes coming soon.See the USPS website for more information.

Will my funds be released?

I sold an item for £180 the buyer chose Royal Mail delivery, I had to do Amazon as they could pick it up. The item has then arrived but the buyer has not confirmed delivery and as it’s a different service it can’t be directly tracked on eBay so showi...

Bidding for item sold in my city but no local pickup option

Hello. I wanted to ask if I win bid on Ebay item sold in the same city I live in but with no local pickup option offered, is there a way to get back shipping cost expenses if I agree with seller to pick it up myself? Maybe some suggestions what can b...

USPS carrier rate discount specified but not applied. Constantly having to refund shipping...

In our Shipping Preferences in our account, we have the carrier discount rates applied to USPS and UPS. When a customer buys something and selects UPS, all is fine. When they select USPS, however, the discount is NOT applied. So we are constantly hav...

Problem regarding a shipping issue

Hi. I ordered an Xbox 360 console here last week and it was shipped 2 days later. However, as of today, it arrived at Nausha, NH's distribution center and has been stuck there since. I really would like to know why this is happening and if I'm ever g...

What is the best way to combine shipping cost?

I have a lot of HO scale items to sell. And I have been trying to figure out how to setup combined shipping. It seems to me that refunding the customer the excess cost is the easiest for me, but would be too confusing for the customer .Is there a sys...

Seeking Advice! - FedEx's False Dimensions Cost Me $209

First things first, I don't have any photos of the shipment or it's measurements. Second, I have already learned my lesson and will be fully documenting my outgoing shipments with pictures of the measurements and weight from this point forward. With ...

International shipping

I have been selling only in the US. If I don't exclude shipping from international destinations, does the domestic shipping price I entered in the listing apply as well to anything shipped all over the world? In other words, if I am in the US, would ...

Shipping back multiple items to a single seller

I am frustrated that eBay has made it very difficult to ship back items purchased from a single seller in one package. eBay almost forces a person who wants to return several items at once to do so. This was not always the case. I understand that eBa...