Shipping

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Overpriced QR labels I paid two different prices for the exact same thing. Why is the difference

I paid over six dollars to mail a card. I mailed the exact same item the week before, and it was two dollars less that’s crazy why the different prices

Resolved! How to address the repeated cancel requests and run local pickup better

Usually how can we improve the delivery service. In the two weeks I met several cases which I had to cancel the orders. Please help to give suggestions. For the first time, the buyer could not fulfill his pickup by taking city trains to come to me.Fo...

how to create a return label

a buyer wants to return a item i refund him but how can i create a return label

USPS Label Refund

Hello --I changed my label type on a sold item from USPS to FedEx. I haven't received a refund for the USPS label yet and it's been about 5 days. How long does this typically take, and how do I address it with eBay if I need to? Thanks for sharing yo...

What does this mean on the ebay label

I noticed this new symbol on my shipping label after taking a 1 year break from eBay. Do I really need to include it on my label? A simple Yes or No will suffice. Thx in advance

How to combine two shirts sold to one buyer into one padded flat rate envelope?

I have two separate shirt listings that one buyer is purchasing. I clicked on combine shipping, but it is giving me two padded envelopes instead of one that I am mailing both shirts in. So it is doubling the 8.74 shipping charge, which is not combini...

Resolved! Buyer bought two box lots, both USPS Priority Large Flat Rate. eBay is combining into one label.

Hi! A buyer just purchased two USPS Priority Large Flat Rate Box lots from me, these are full boxes and cannot be combined. They were charged shipping for both, as expected, but eBay is only giving me the option of purchasing one label. Is there a wa...

Shipping Damage Fraud?

I just received an item from a ebay seller that was damaged during shipping. The damage could have been easily prevented had the seller packed it properly. I reached out to the seller regarding the damage and he said he would get back to me. A couple...

reimbursement for shipping of item

Who contacts USPS when an item seller mails and arrives damaged to buyer

Standard Envelope Claim Question

I have a buyer claiming they didn't receive a basecall card I sent and opened a claim. Normally I just refund the buyer and submit an insurance claim and all is good. This particular card is showing delivered on 2/20. The buyer wont respond to my mes...

shipping labels

Greertings friends and fellow Ebayers. Im a little confused about the shipping labels and I hope someone can give me some clear insight as Ebay tech people couild not. So our customers purchase the shipping lablel and then we purchase one... So is Eb...

Resolved! Ebay combined a customers order, but had the shipping cost too low. I lost money on the shipping.

I had a multiple item listing for some Funko figure twin packs. A customer came in and bought the last 6 I had. Ebay automatically made it one order and charged the customer $9.42 for shipping and said it would ship in a 12x8x6 box and weigh 11 pound...

Buyer returns one of four wheels. EBay gives full refund

Basically I sold a set of 4 rims. Buyer opened a claim stating they didn’t match the photos. He however only returned one rim. I contacted EBay & they placed the case on hold. I submitted pictures of the box with tracking number & the single rim. Min...

Shipping

Hello;I was selling Internationally and eBay suggest "global international" but I noticed that my international sales went down to nothing because the outrages prices of shipping and my question is "how doing I sell international just like before ins...

Resolved! Received text from *** to confirm an address at https://usps-thank.top - scam?

New seller needing help from veteran sellers please! I received a text which I think is a scam. It was from *** and read "The USPS package has arrived at the warehouse and cannot be delivered due to incomplete address information. Please confirm your...