Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Not able to ship to certain countries?

Hi there! Lately my customers in France and UK are unable to ship through the international shipping program. I spoke to eBay several times and each time the answer is different. I have never "excluded" any countries from where I would ship to. Ebay ...

item damaged in transit!!

We sold and shipped a beautiful lamp!! Buyer contacted us today the glass is broken and metal bent!! We packed it well and shipped it?? What do I do now??

FedEx Shipping Yet Again!

Got charged over $150 in adjustments again today! This happened the other week so all we have been doing is rounding up a lot more. Is eBay’s shipping tool not working properly now? Like what is going on? Over 20 years on eBay and this is year has ju...

FedEx Overcharging

You have to login an chat with a live agent HERE to get a refund on these adjustments. I don't think they'll actually put you on a refund list unless you ask. I have several adjustments adding over $300 and they said a refund to all of my FedEx label...

Shipping scam. Why is Ebay quoting wrong shipping prices in the postage rate calculator then chargin

never had this problem of Ebay overcharging FedEx shipping quotes from poster Drake calculator until they started grabbing payment as soon as label is printed. Scam by FedEx or Scam by Ebay spoke to FedEx and said it was on eBay and we all know it’s ...

FedEx lying about weight then charging extra

This is the second time in about 6 months that my account was charged extra because fedex added about 10 pounds to my package. Yesterday they charged me an additional $10 and claimed my 5 pound box was 14 pounds! It was in the original retail packagi...

Stop scamming ebay were on your side

Another back door attempt to take my money ebay You doubled the price for shipping because I put 3lbs when it weight was 2.8lbs it says right there to put the higher amount you tell me to do it in the instructions 

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Resolved! Which Selection for Shipping Do I choose?

I ordered a few priority mail small flat rate boxes for USPS. They fit most items I am selling however, I am not sure what shipping options cover what. I am new to selling on ebay and shipping in general so I want to be sure I don't screw anything up...

User avatar by Rising Star
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eBay automatically sent return label, but it's wrong.

I received an item from a seller that was missing parts, without those parts the item is useless to me. I messaged the seller to ask for the missing part to be sent. After 4 days I received no communication with the seller so I started a return reque...

User avatar by Not applicable
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I don't know if anyone cares BUT

Just an FYI. A squib in today's paper states the a contract has been signed making UPS the primary air carrier for the U S Postal Service. I was always under the impression that most USPS air mail went as hold baggage on ordinary commercial airliners...

Has anyone gotten the FedEx refund yet back into their account?

I never ship FedEx as USPS is closer and lower priced for most! The one thing I shipped FedEx just recently ended up costing me $11.33 more then the eBay label printed out to. The pkg wt. was 5 lbs (I always add a little wt so I will have enough ship...

Item showing as not shipped

I have an item that is showing in my alerts as "not shipped". But it has in fact shipped and the tracking number is listed. What should I do? I don't want my rating to go down because of an Ebay glitch.

User avatar by Rising Star
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  • 2 replies
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