Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Shipping fiasco

I received a package today returned from the post office because water damage on the label happened,and another package stopped moving from the same batch and the buyer is complaining. Call the USPS for help and they tell you to call someone else and...

Resolved! Item Location on my listings aren’t accurate

Recently I moved from NC to PA and changed my address in the eBay settings right away. For some reason, the item location for my listings STILL say my old address which is giving me problems with returns. People will ship the item to my old address s...

Package never arrived, now I have a "defect" on my record

In early March, I received an order and shipped it the same day. About a week later, the buyer complained that the order hadn't been received yet, so I checked the tracking and wrote her to let her know it said the order was still on its way. A few d...

3 day shipping

It has been 4 days and still shipping is empty tried contacting the seller and wont respond, went to usps page to try and track package and its saying no package with that number.

User avatar by Rising Star
  • 327 Views
  • 4 replies
  • 0 helpful

shipping

Hello, im just wondering about shipping, I measure and weigh the box with the item and post it and then when its paid for it seems like im loosing still in the shipping department, If I sell an item for .99cents and it costs 18.00 to ship am I not go...

User avatar by Pathfinder
  • 121 Views
  • 5 replies
  • 0 helpful

Stop using calculated shipping.

I offer flat rate shipping over calculated because I have buyers who often buy multiple items, or stuff can take months to sell, and I don't want to waste a box. I see a lot of sellers with high shipping prices:I needed to ship a 18x18x18 20lb box to...

P.O. Box

I am trying to buy a USB flash drive delivered to my P.O. Box, but I keep getting an error message that says the following: We noticed a problem. Please review:your items. Unfortunately, this seller will not ship to a P.O. Box. Please update your shi...

Unable to print shipping labels

I'm a US seller on Ebay for years and just recently am having problems printing my shipping labels. My customers choose their option as they pay for said shipping. Almost always, they choose USPS. I have cleared my cache. switched browsers from Edge,...

USPS Claim help

I have about 10 or so items Ive shipped that havent moved in a while and am going to be filling a claim to get my money back from the usps. Do i just screenshot a pic of the order details page of the sold item on ebay and upload that to show its valu...

User avatar by Guide
  • 305 Views
  • 7 replies
  • 0 helpful

License plate is voided

Sent 2 parcels to ebay for global shipping, one was sent on, othe has13 Dec 202312:53pmLicense plate is voidedLichfield, Staffordshire WS13 8UR13 Dec 202312:53pmDelay - ResolvedLichfield, Staffordshire WS13 8UR13 Dec 202312:08pmTraveler HoldLichfield...

Ebay USPS Scan Form won't scan?

Two days ago I decided to try using a scan form with my shipment. I printed the shipping labels through the Ebay bulk label option and then afterwards I generated a SCAN form and printed it out. When the USPS carrier tried to scan the SCAN form, it w...