Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

International Package Stolen by USPS (or Customs)

I just had an international package returned to me. Evidently because of the package value, it was a watch, I needed to register with the US Government as a shipper, and log the shipment electronically. This was never made clear by EBAY, and if it is...

Resolved! ESUS tracking not updating

We've had multiple issues with orders the last 3 weeks with ESUS shipping. They are not updating locally on the Ebay site but you can see the updates on trackmyshipment. I've had 2 buyers open cases the last week while they were still in transit, now...

I received an offer on a vinyl album that I am selling from a buyer in Malaysia.

Looking for information on if it is allowed and if so, by which method ( cost effective for me and for the buyer) would be recommended. Thanks.

Resolved! Purchase

I have not recieve my purchase

It is ok to send Olivia De Berardinis over usps

I am selling some Olivia De Berardinis cards and I set the shipping as USPS Ground Adnvantage, but i just look up that adult material cant be mailed with USPS. But, then I looked at other listings for De Beradinis cards and a lot of them use USPS. So...

Excessive postage charged

Do to human error, I post incorrect package info and was excessively over charged for my Shipping label. The post office says that E-bay has to initiate the dispute to get a refund. Has anyone had any success in a situation like this?

Shipping cost

someone tell me how this makes sense. Buyer paid $2.04 and its suppose to be a large envelope then ebay turns around and charges me $3.96 for a ground advantage which was not chosen in my listing.

Shipment was delivered and confirmed buy buyer

Shipment was delivered and confirmed buy buyer for multiple packages. 90% of mine show delivered and funds released. These few the buyer has confirmed they have the item but it is not marked as delivered. I havent found a way to contact ebay about th...

International shipping

I'm kind of wary about this program - whether or not an item will actually get to where it's supposed to go with no hassles.A couple of questions:Will they ship to China?How much postage is required, e.g., enough to get a package to the shipping hub,...

Resolved! UPS lost package. How do I file a claim ?

The tracking on the package has stopped and package is lost. I've refunded the buyer. How do I file a claim? I've gone to UPS site and says my claim can't be processed as presented. Any help is greatly appreciated.

Purchased Labels Twice

I am not sure how and why this occured on 07.12.2024 I purchased labels two labels at 6:16am and two more at 6:17am. I did not print or use the first set of labels (nor did I cancel as I had not realized I purchased them) I was leaving on vacation fo...

defect for item not scanned

Ebay has given me a defect for an item they claim had no tracking number but I shipped it via Ebay shipping and the tracking number and tracking data/delivery is stated. With no customer service anyway is there some way to refute the defect. Thanks

Pokémon TCG - I need shipping recommendations or suggestions

Hello eBay,I just started selling Pokémon cards about a month ago and I've ran into a few issues with my local USPS office using the eBay standard envelope method and choice of envelopes.each packs weight can range from 1.20 oz - 1.50 ozenvelope dime...

Unfortunately, your item can not be delivered

I just tracked my order on international shipping and i see that my order has failed inspection at the international hub. What do i do here this is my first time buying from Ebay

USPS losing more packages, 8 just this week.

I'm facing significant challenges with USPS losing packages, and it's becoming increasingly frustrating. Just this week, 9 packages have entered the "In Transit to Next Facility, Arriving Late" status, in essence LOST. To make matters worse, a $500.0...