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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Seller not responding

Hey guys! I'm a new ebuyer brand new! And I already have fear I've read the terms and conditions of estimated delivery, but the days keep moving, yesterday it was Thursday-monday then it was friday-wensday but he hasn't sent the item and he won't rep...

Part of my packadge didnt cone

I ordered 5 yugioh mystery bundles but recieved only 3.The item was sent from USA to Croatia.It was handled by many delivery services. I have a tracking number but it redirects me to DHL tracking, they got my packadge in USA on MAY 1st but before tga...

Resolved! Charge for Ebay eIS program

Good morning! I do NO international shipping but am happy to serve the eIS program. Sold 15 oz item (boxed) to a seller and the shipping label shows eIS to Glendale Heights, IL . Okay. I put under $10.00 postage, priority USPS, but eBay charged buyer...

Issues at USPS` Distribution Centers in Florida

Usually, it is once in a while issue, but recently, I`ve had quite a few lost packages in Florida. For example, Miami Distribution center - no movement since September 1; Lake Mary Distribution center since September 24, etc.What`s going on in Florid...

Use eBay QR label shipping they

They shipped to the wrong zip code I use their QR code now I'm on a hold for 30 days possibly because they errored or did something wrong. And they lied oh they lie oh it's a high volume item no your chat box said ZIP code error and you said it alrea...

USPS doesn't have a clue!

I was one of many sellers who got backcharges from USPS for labels that had been voided back in December, 2023 . March 13, 2024 - charged for label that had been voided in December. March 13, 2024 - Filed service request with APV with explanation tha...

Resolved! OVER BILLED by EBAY and NEVER REFUNDED DESPITE ALL SHIPPING INFO CORRECT anyone had this happen???

I entered CORRECT info on package. I selected FEDEX SMARTPOST (now ground economy) FEDEX delivered it themselves instead of to post office, like they is supposed to do. I got charge BY EBAY for extra $13 for???I can still go to the order FEDEX ground...

Resolved! Package went to wrong person

Somehow a package I thought I sent to South Carolina went to 110 International Blvd Glendale Heights Il 60139. Perhaps I used the wrong QRS code, but I was unable to find any of my buyers had that address. Anyway-It was a 20 pound box of Vintage Perf...

Offering choice of eBay International Shipping and direct international shipping

A while back a poster on this forum asked me a question to the effect of:Offering both eIS and direct international shipping, do you find buyers select eIS or direct (USPS international) more frequently? At the time eBay had just started rolling acco...

domestic shipping

I am a seller located in Greece , how am I gonna set up domestic shipping as the options are like I am located in US. Do I need to upgrade my account ? Thanks

Shipping question

Hello! If a buyer that pays shipping returns an item. Do you basically have to pay shipping three times? Two for the carrier plus refunding the buyer shipping.

Bought a signed hockey jersey but received a pair of glasses...what to do next?

So I bought a signed hockey jersey from a US seller (I paid $300.18 cdn for it and duties and taxes to DHL of $67.94 cdn). I already messaged the seller today about the wrong item. What is the next step for getting my jersey or a refund and will my d...

Shipping, who can tell me how to go back to the old shipping

I have not been able to go back to the original shipping when making a post, how do I get back to where I put in my own information

Ebay tracking differs from USPS

I made an order recently and the Ebay tracking is saying "Unable to deliver ... PUDO return accepted." USPS tracking still says "Pre-Shipment." I know that PODU requires choosing a parcel to pick said package up from, but my shipping info is my home ...

Shipping back multiple items

Answers seem to be all over the place. I bought 4 items from a seller in one order, which were golf clubs. Before they shipped them (which they did in one box) they assembled the clubs. Am I understanding that in order to return them, I will have to ...