Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Domestic Shipping

I am reviewing old items we have listed. I am "ending" the item then "Sell Similar".In the Domestic Shipping area it has old listing Primary Service as First Class.Is this stopping my item from selling? (Im changing them as I go. Thank you! Also, in ...

Royal Mail

This is in no way directed at the post staff but the system as a whole. I found a decent niche on ebay and over the last month sold 42 items ranging from £6.99 to £13.99. however over the last week i have now had 9 item not received requests. Now, i'...

confused?

I have 100+ listings in my store.there are multiple items in most listings but each item weighs less than 1ozif a customer chooses 2 or more items, the shipping cost doubles.I'm obviously confused on how to set up my shipping preferenceswould a bette...

On 5/29, buyer paid for $1500 sofa sold as local pickup. It's 6/15 and she won't reply to messages.

On 5/29 my bank informed me that eBay had deposited funds for the sale of a $1500 sofa, listed clearly as local pickup. I messaged Buyer immediately and asked for her pickup arrangements. She replied "I am working on a pickup/delivery scheme. Will ge...

Seller Fees

To start off I do eBay as a hobby. I've been a member sense 2002 selling various items.I only do domestic shipping USA, Canada the rest I have excluded so my shipping preference's are set.So the way I understand this is a buyer in a country I don't s...

“The item is not available in your location”

Hello, im from Georgia (SAKARTVELO), and i always used usa located agency to get my parcels and after they send it to me, and it has never been a problem. But already a couple of months i cant buy on ebay with my account as it says that purchase is n...

I need to printa shipping label for an item that is markeda s shipped even though has not shipped

I need to print a shipping label for an item that is marked as shipped even though it is not shipped.

Round mailing tubes causing issues with USPS ?

A few weeks ago a package shipped by USPS arrived several days late and only showed scans at pickup and delivery. That does happen no issue there. However I purchased a second part from the same seller. It too is in a round mailing tube and it's late...

3 packages not received

I ordered 2 pens from one ebay supplier and a computer cable from another. According to ebay and the USPS tracking app, these items were "delivered" on the same day, but sadly I never received them. Normally, for small items, the USPS postman puts a ...

Cheapest way to ship from Mexico to United States?

Is it at all feasible to do this for single items ranging that average around 2lbs and fit in shoebox sized packaging? I've been looking online and can only find people discussing shipping the other way, but not from Mexico. Does anyone have experien...

USPS Insurance Claim for Lost Package

An item I sold and shipped a few weeks ago appears lost and it's time to file an insurance claim with USPS. Should the lost package somehow turn up in the mail stream, I would rather have the USPS return it directly to me. Package intercept is too ex...

ESE service for cards randomly taking a month to deliver….again

Seriously **bleep** is going on with this program. About every 3 or 4 months it just randomly starts taking upwards of 30 days for delivery. This is basically a snail/bulk mail service, but even that usually only takes a couple weeks, even coast to c...

Box dimensions not being saved accurately in listings

I have found recently that when I am shipping an order the box dimensions are sometimes coming up as 1 x 1 x 1. I ALWAYS enter box dimensions correctly in my listings but for some reason they are not always being saved (perhaps when doing "sell simil...

Advice On Streamling Packing Materials While Offering Quality Shipping

This advice may have been given many times before, but through my years as an eBayer, one thing that I have found to be very helpful is to streamline my shipping process while offering quality shipping. I find it very helpful to have a postal scale t...

Stamps.com missing Guaranteed Delivery Dates for Express Orders

Has anyone else noticed that Stamps.com has removed the GDD Guaranteed Delivery Date for Priority Express mail orders in February 2024.This missing information makes it nearly impossible to know what the Guaranteed Delivery date was supposed to be so...