Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS rates overcharging sellers!

On Friday I sold an item that the buyer paid $8.75 shipping cost. We went to print the label with all the same package information. The label ended up costing $15.85, that is including my discount, it would have been over $22.00 without the discount!...

Help with refund item.

Hello everyone, I have a situation I would like some clarity on.BACKGROUND: I had won an auction on this product, I received the product in the mail but the product was damaged. I started the case, won the case to get a refund only when I return the ...

shipping report

does any one know how to download a report that only shows shipping fees I paid

Refunding shipment costs

Hello, I have a problem with the seller, to whom I have returned a comp.monitor with an error. He refunded me money for the monitor, but not the shipping costs when buying and returning which is ruffly around 55 euro. Any suggestions on how to retrie...

Resolved! Shipping costs

Is it just me or is anyone else having problem with sales because of the higher shipping costs?,I feel that my pricing is competitive some are slightly lower some slightly higher but an item say at 4.99 has a calculated shipping of 10.95 is too high....

Can you ship a cordless drill with a Ni-Cd battery in a USPS Priority Flat Rate Box?

I can't seem to find a definitive answer. And, if you can ship it, does it require special packaging? I bought a new cordless drill with two Lithium batteries recently from Fry's and it was shipped USPS with no special packaging.

Resolved! No Seller Protection for International Shipping

How is a seller protected when they ship international and the buyer files an appeal with the Ebay UK side?

Resolved! How should I handle this as a buyer?

I recently purchased an item was advertised as brand new. The item arrived 2 days ago, I unboxed it and saw smudgy fingerprints as well as dust and scratches around the body of the system itself. They clearly sent me a used item sold as brand new, th...

Wrong return address on bulk invoices

I moved a few months ago and updated all of my addresses in my account to my new address. Today I noticed that when I use the bulk printing for my invoices/packing slips the return address is still using my old address. When I clicked on print shippi...

60 Day Return's And Free Paid Return's

Just Made The Leap! Will It Help Me As A Seller?

Buyer - scammer

Hello. Buyer bought both of my items at the same time and pleased to send 2 different orders in 1 package with 1 tracking number (1st attempt to scam), but i am not stupid and sent it in different packages and provided tracking info, and noticed that...

Dpd delivery

I have posted an item with eBay shutl dpd delivery, the item has been posted to a drop off shop. Is the next point of delivery the buyers address? Or does the buyer have to go and collect the item?

Should I give a refund for Does't fit reason?

I'm not a professional seller. I just sell my clothes that I don't need.Recently, I sold a pullover on the auction for 450 USD (45 USD of which-shipping). I sent the package by EMS post to Australia (from EU). Buyer received the package and then (aft...

Refund for damaged item

I just wanted to share my latest experience on Ebay.I recently purchased an acoustic guitar for my daughter. $135 plus $80 to ship.It was a vintage Epiphone with soft shell case.I met the mail man and woman at the end of my driveway to receive the gu...

ebay make wrong decision unfair for seller

i have sold one diamond bracelet to one USA buyer.He got the item and suddenly he opened a return request as stated changed the mind he don't want then i accepted the return then after 4days i got a mail from ebay that buyer is unable to send the ite...