eBay

Return requested a month after sale, but buyer hasn't send item back

Sold a brand new item September 21. Shipped the 22nd. Delivered Sept 25. October 28 - out of the blue - after they've had it over a month - I got a return request because the item arrived damaged and the buyer said the reason it took so long was they...

Seller issued refund before I returned item and demands I pay for shipping.

I bought an item for under $1,000 from the seller. The description of the item did not match what I received. I requested a return and after multiple photos and videos of the issue I’m talking about, the seller refunded me my money instantly. The sel...

Estimated delivery date wrong, unhappy buyer

I sold a toddler dress on 10/24 (last Wednesday). All my items have a handling time of two business days, and I rarely ship earlier unless buyer requests or I have a slow day. So the item was due to ship 10/26, Friday. The morning of the 28th, I wake...

didn't recieve tracking number and communication from seller

this guy doesnt reply or give tracking number, im about to sue him

Shipping Lego Sets. Just wondering

What's the best way to ship out lego sets? I have 4 lego sets I am thinking about selling, but was wondering the best way to ship it. They are star wars lego sets and it's a bit hard finding a box. Do I ship the set already built, places the pieces t...

Save the World issue.

So, this is a bit strange and I’d like to turn to the community to see if I may be overreacting or not. I play Fortnite, as in the base Fortnite, the PvE version known as Save the World. Sometimes, with an extra few bucks in my account, I tend to pur...

Trying to list calculated shipping cost for item that weighs 39 pounds

I am listing an item that weighs 39 pounds and want to use the calculated shipping chart. Each time I enter the dimensions and weight, the only chart that comes up is the Expedited rate, which is only for the pre-paid USPS boxes. How do I enter this ...

How does a seller get away with first class postage when item weighs more than 1 pound?

I've been noticing this more and more lately. Packages I've purchased arrive with first class postage when they actually weigh more than 1 pound. How does the seller get away with it? Does their post office not weigh the package? It's obviously a gre...

How to set handling time above 3 days? (No "Advanced" option in top right)

I relisted a mail-in service and just realized that the handling time is set to 3 days (whereas the listing before I relisted it was set to 30 days). I am at the mercy of the buyer to mail in their item so I can repair it then send it back, so I need...

I got a situation where the seller is telling me the unit he sent was not the one he sent it came da

PayPal's Free Returns Program - Sounds good! What are the downsides? (fine print)

So saw someone mention a program Paypal has for free returns, apparently for remorse reasons. You sign up, and PayPal pays for return shipping for you! No need to state a reason, no need to abuse the NAD program. I looked at it and it appears one get...