Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Something went wrong and we were not able to generate the label.

This message started popping up yesterday for me. I have money in my account so that can’t be why. I have used the same shipping settings for all of my orders so I can’t figure out why this is happening.Wondering if anyone else is experiencing the sa...

Did I miss this?

I am curious am I the only one whom missed USPS not doing pickups anymore?I always did when they are delivering my mail anyway so do not get it. Here anyway. (shakes head) Now will have to figure out how to get to USPS hubs on those days. Many days I...

Ship by date is later than expected delivery date.

Who runs a business this way? If the Seller ships April 9th, how can the buyer expect to get it as early as April 7th?I would love to see the algorithm used to come up with these dates.

Where do I get the stuff to ship my sold items is that already paid for or?

I don't know how to ship my sold item which is a big guitar how do I get the packing materials and where also do they pick it up at my house iam confused please help

Resolved! Why is my listing showing way more shipping than it should be showing?

I chose ground and price should be under $6.14 to $10.85 for a 1 lb. 8 oz., 10x10x10" package, but my listing is showing shipping will be the highest price of priority as shown in the screenshot. I refreshed. Still showing $31.95 in shipping. Thanks ...

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Ebay Delivery dates shown to Buyers on listing "Delivery 1-2 Days" is false narrative to Buyers

Started seeing Ebay Delivery dates shown to Buyers on our listing "Delivery 1-2 Days" and "Delivery 2-3 Days". This has just shown up in the past week or so and appears Ebay is inserting this. This is a false narrative as it gives the Buyer the assum...

Unbelievable USPS Delays to Georgia (US)

I am at a loss here with a Ground Advantage shipment that I sent on 03.23 and is still bouncing around the Southeast with no updated delivery information. Payments being held, USPS website is NO help and the Ebay Customer Service can only say..."3 da...

My item arrived broken. Does the refund have to come from the seller ?

Hi,My purchase arrived broken (a mirror). I know that eBay has "eBay Guarantee Money back guarantee" so I could get a full refund.. however, I worry about the seller since it wasn't her fault. Does the money come from her or ebay ? Does the seller lo...

Nov 3rd. SpeedPAK tracking shows delivered but no package in site!

Hello,Seems like I’m not the only one experiencing issues with SpeedPAK. My $400 package (Real Carbon Fiber side skirts) was out for delivery on Nov 3rd, 2022, the postal man came by my house at 4:40pm to deliver a different package with clothes, but...

como cambio la direccion de envío

como puedo cambiar mi direccion de envío

Shipping not included Package returned after 2 days by USPS & need to order a new label from Ebay

Hi there. I'm relatively new selling on Ebay, only about 4 months really. I was wary of selling large electronics on there for this reason, but long story short: The buyer selected MediaMail when they ordered the item, possibly because they didn't wa...

How many times must I opt out of international shipping?!

I opted out over a month ago and have posted a few items since and didn’t see it while selecting my shipping preferences. I thought everything was good but today I goto post an item and it’s back again! I’m not shipping overseas and opted out already...

Problem getting printable shipping labels, April 5, 2025.

My settings are NOT for QR labels, and I've never had this problem before. When prompted to print my created shipping label for USPS shipping, I get a pattern with symbols and colored strings. What is going on? Has anyone else had this problem? I am ...

Houston Sellers: Are Your Packages Experiencing Severe Delays or Missing?

sellers in the Houston area of Texas, are any of you experiencing significant delays or lack of updates with your recent USPS shipments? I’ve encountered numerous packages with no updates, facing delivery issues. Surprisingly, even packages within Ho...

Resolved! Shipping policy from eBay

eBay allows UPS and Fed Ex to use our funds as their personal piggybank.I measure and weigh items exactly correct and then round up,First time Fedex cried to eBay about shipping mistake and they were allowed access to my funds and took over 20$.So I ...