Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

DELIVERED LEFT WITH INDIVIDUAL - what it means?

Just purchased an item and got delivered to the address but the problem is it shows in tracking that it is "DELIVERED LEFT WITH INDIVIDUAL" but it's a locker system open 24/7. should I be worried? it's a logistic company that transports items to my c...

Glendale Heights il . Parcel stuck

Old subject im guessing but i have a parcel stuck at Glendale Heights ..... supposed to be coming to me in the UK but got to this Glendale Heights then silence for 11 days .........

USPS charging buyers extra postage for eBay Standard Envelope

Hello, I sell baseball cards using eBay Standard Envelope (PWE). The card is placed in a card saver and inside a semi-rigid envelope (Armalope). I weigh each envelope which are usually around .8 oz, less than the maximum 1 oz requirement for $.69 pos...

Fed Ex Surcharges after buying shipping label on Ebay

Hi I've notice that after a purchase and the label is bought and the item is mailed and delivered that Fed Ex is charging more for labels. I will get an email stating that I have label cost adjustments. Sometimes its couple dollars but the last one w...

lost package

UPS lost the package. UPS told me to start a claim. Seller and Ebay keep telling me to wait. UPS only will refund for so long. Has anyone ever bee refunded on here?

have not received item it is past due date

can not get any help from buyer or ebay, my item was suppose to be delivered 11/12-11/18 tracked it is still in dallas foe four days called usps they said if i dont receive by 11 /27 call back. buyer is aware of problem i have asked for a refund or r...

Seller ships so slow that I may not receive the package on time. Would I be entitled to return?

So I message this seller on Monday about shipping time. They gave me a 3-5 business days estimates (but on the description of the item it's more like 7-9 days). I need the item by Friday so I hesitated and didn't order. The seller then told me that i...

do all UPS charge for labels on itm sent

is UPS suppose to charge for shipment label of items when they provide a label? there was some location that did this (others no), so this leads me to believe they do not have a uniform fee sched of some sort, from corp lets say. does ebay have that ...

USPS Large Envelope (13 oz or less)

Can anyone tell me what categories can ship in a large envelope (flat) I can't find this info anywhere. I have items like mouse pads that would fit the "standard" set by the USPS but that doesn't mean eBay will let me ship that way. What do you all d...

USPS dealing with internal security problems....

This was posted earlier today: https://www.youtube.com/watch?v=NoLKi19vT18 Essentially, they are raising awareness of internal theft of packages and items, as well as issues with security and procedures. Targeted items are primarily small things, lik...

Shipping Hazmat Labels

Hello I just listed Boost Oxygen (10 liters each and there are 2 cans) and I know it is HAZMAT, but what box label would I use for this? Would it be the regular diamond limited quantity? or one that has the UN1950? or both? There are so many differen...

Ebay is changing my correct package weight (I use a scale). I'm losing money!

There is a new thing on the weight of the package where Ebay actually uses it's own "estimate" and changes the actual weight of the package. This has happened many times to me. When the item sells, the buyer pays the ebay estimate, not the ACTUAL wei...

Resolved! The ACTUAL EIS Requirements

Hello, DO NOT respond to this thread with a link to the eBay EIS page. That's not what I'm looking for.I've tried again and again via text chat, phone call, and this community to get the answers, and no one has been able to help. I've tried eBay for ...

Avoid Staples - Lost/Stolen, Staples Receipt no good for USPS insurance claim

Avoid shipping through Staples On 9/27/24, I dropped off a prelabeled package to ship to a buyer. Got the Staples receipt, all good. A week later buy contacts me about when the package will ship. USPS tracking did not update at all. USPS did not rece...

Late shipping

I live in Bangladesh. I am selling some products that I ship from Bangladesh. I am new to eBay. I accidentally added 3-day shipping and also 14 days of free shipping worldwide. Now after someone ordered my product with 3-day shipping, I don't know wh...