Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

International shipping tracking number

I mailed out two international shipments today - one to Canada, one to Australia. I intended to pay for them separately at USPS, as both were documents that weighed about the same amount and I needed to distinguish one from the other for tracking pur...

Urgent: Tracking Status Not Updated for Recent Sale

Dear eBay community I hope this message finds you well. I am writing to request assistance with an issue regarding a recent transaction on my eBay account. I sold a ball through eBay, and the customer has confirmed receipt of the item and left a revi...

User avatar by Pathfinder
  • 85 Views
  • 2 replies
  • 0 helpful

Printing Packing Slips

All of a sudden, I am unable to print a packing slip. I've made no changes on my account. What's going on? Never had this problem before.

User avatar by Adventurer
  • 557 Views
  • 22 replies
  • 2 helpful

eIS time shipping to italy

So, I've read lots of post and threads about the ebay international shipping being a "black hole" for packages and I'm starting to worry already, I live in Italy and I bought a phone off ebay, the package has been at the shipping hub in Illinois sinc...

User avatar by Adventurer
  • 293 Views
  • 15 replies
  • 0 helpful

Shipping delays in Florida?

I have a customer who just opened an Item not received claim and the USPS tracking shows " In Transit to Next Facility, Arriving Late "This message appears on tracking from Aug 9 to today. The last location was near the Customer's address at this dis...

Shipping Labels

Quit charging sellers for things they did not purchase, such as shipping labels. Also, make it easier to actually get some help when trying to rectify those issues.

User avatar by Enthusiast
  • 133 Views
  • 4 replies
  • 0 helpful

Do you use packing tape to tape shipping labels to your packages? I feel it's wasteful, suggestions?

I've always felt it's wasteful to do so since the packing tape is so wide, and you only need to cover a very small part of surface area on the label and package in comparison to it - but that's what I've always done. Sometimes I'll cut the packing ta...

REFUND ON SHIPPING LABLE

I believe I purchased 2 shipping labels today for the same auction item. The EBay item number sold is Item #156368814342. I due to a computer glitch, I somehow requested a second label after the first one didnt print. I ended up printing the second o...

User avatar by Rising Star
  • 72 Views
  • 1 replies
  • 0 helpful

USPS Ground Advantage and Insurance

I happened to be on the phone with the national USPS customer support center working an issue with a lost first class mail package. Of course as we all know, or at least most of us do, that first class packages do not have insurance coverage from USP...

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