Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Newbie needs help calculating shipping

I have several lick up triluck running boards I want to list on ebay. They are boxed in original packages about 86"x15"x12" and weigh roughly 50lbs. Just plugging that info into fed ex or ups means a huge difference in shipping cost depending if it g...

FedEx Ground Economy Claim Form

I have send a package per FedEx Ground Economy (selected by the buyer). The item has arrived damaged and I have refunded the buyer. Opened a claim via eBay Claim Form beginning of June. Talked several times (last with Jamil) with eBay Marketplace. Se...

Seller hasnt shipped or Responds

order my item on the 27th of Aug, the guy hast messaged me back or nothing its been 2weeks, I canceled the order 4 days ago it was declined, I try and pick the more actions and say i have no received it and it says it still may arrive today the 9th.....

Item not received

So I sold two GoPros to someone in China. Both tracking numbers show that the items are presently in China somewhere but the buyer is reporting me for item not received. eBay already ruled in his favor one one and he is trying to do the same for the ...

Manipulating shipping

Im pretty new at this so TIA! Buyer wants cheaper shipping for heavy item. I have usps ground and priority listed . Where do I go to see different shipping costs from UPS or Fed Ex? Not techie so very basic instructions if possible . FYI its a 12 pou...

Failed delivery to GLENDALE HEIGHTS, IL 60139 as business was closed - Friday 4th October 24 & Sat 5

Just checking the progress of my parcel (USA TO UK) only to discover 2 failed delivery attempts due to the business being closed ? First attempt was at 1pm Friday 4th Oct 2024, second was Sat 5th.What on earth is going on ? if this (GLENDALE HEIGHTS,...

Resolved! Poor customer service!!! I can’t get any answers !!!

Below is the seventh interaction via messages I’ve had with eBay. Never have I spoke or had any correspondence to the same person twice. From eBay:Thank you for contacting eBay Customer Service, my name is Grinn and I'm here to further address your c...

Cannot upload photos / pictures when returning item 1/20/2021 @ 12:46am

I CANNOT UPLOAD PHOTOS. I am trying to file a return claim (seller sent the wrong item). When I click the '+' to add photos, the OS's file browser lets me click on the file, but then it comes back to the Ebay screen and no picture is added. (I can cr...

Shipping to Florida

Why the heck a seller will not ship to Florida? What? they live in the moon?

Change Shipping Info

I posed something for sale with US shipping but someone in Germany wants to buy it. How do I change the shipping info to be for "international shipping?" Thank you.

Shipping & USPS

I dropped of a small package the same day I printed my shipping label, a week a go. USPS still hasn’t scanned it into the system so as far as my buyer knows, I still have it. USPS can’t even track it because they haven’t scanned it in. Gilbert, Arizo...

How to add custom label on eBay packing slip?

Did eBay implement a way to add the custom label / sku option onto their packing slip yet? If not, do you guys have an alternative method of doing this?

A possible good omen

Over the past couple of weeks I have noticed a significant change at my post office. Before I would bring prepaid packages and drop them at an open window counter (my post office has 7 counters and usually 3-5 clerks.) Now, there are 5-7 clerks and a...

Overseas seller 2 weeks no tracking/update?

So I bought something from overseas. It's a Christmas ornament someone wanted. I am from US and seller is in Japan. I made the purchase about 2 weeks ago, but so far the seller hasn't even acknowledged this in any way. All I got was an automated conf...