Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Defect on my account for no UPS carrier scan not valid

I buy all my shipping label through eBay and take my package (on time) to my local UPS store. I also scan the shipping labels and get a receipt which I have for the item eBay says did not receive a carrier scan. I followed the tracking which was uplo...

Puerto Rico listings charging international cost

I see some seller's listings that ship with USPS are getting labeled as international shipping on ebay when the buyer has an address in Puerto Rico. Ebay is now requiring this seller to ship their items first to the ebay international hub so they can...

Customer required Dec1 shipping date for purchased shoes - how do I do this without getting dinged?

I sold a pair of shoes yesterday, buyer paid for them - BUT: she doesn't want me to ship them until after Dec 1st, when she will return home. How can I hold them to ship then (Dec 1st) without being penalized for a late shipment?

Buyer received FedEx package broken items. Ebay claims not recognizing tracking # ???

My buyer received the package that was VERY carefully packaged using Fed Ex. When they tried to use the online claims page using the Fed Ex tracking number provided by Ebay they get the message that the number is not valid. You can track on FedEx sit...

Charged sales tax on a flat rate freight item

I purchased a large item that has to be shipped via flat rate freight on eBay, I paid for the item and then realized there is a difference of $22.80 in cost, the invoice sent from the seller is a total of $468.60 ($170 item + $13.60 sales tax + $285 ...

Ship to address line character limits

Perhaps someone can tell me why a buyer can have a ship to city line with 28 characters when the maximum is 25 on the seller side.I don't wish to edit a buyer's address. This has caused issues for me in the past. 6 eBay messages later asking my buyer...

Order not delivered

I ordered a wardrobe rollaround yesterday was supposed to be delivered today, but did not receive it

Where do you buy those ultra light boxes from?

Hi thereSo I ordered a bunch of 20x20 cardboard boxes and was very happy that it cost me $2 per box only from Uline. But the box weighs like 1.6 pounds. So I just paid for 2lbs of shipping already and I haven't inserted the items I'm selling yet. Any...

Resolved! "This is not my address" - eBay International Shipping Program

Hi guys - I get this message - "This is not my address" from buyers a few times per week. I cordially respond what it is and it is usually resolved without issue. When I am ready to ship out an item, I send pictures along with the packaging and shipp...

Shipping charges

I printed off 2 labels but was charge $82 for each shipment which each package weighed less than 3 pounds at the USPO? How can that be or what did i do wrong?

how to change handling time? option not available in Bulk edit

I'm trying to change my handling time in the bulk edit, i've done it before but now when i try the "handling time'" option isn't there, only "shipping Policies", is this the only way to now?

'Sorry We Mist You...' Signature Upon Delivery notice

For all the years I've been buying on eBay, I've never encountered a 'Signature Required' warning on an item's shipping / info, before or even after a purchase. I've never sold anything on eBay, so please excuse my ignorance if I'm missing something ...

Potential customer in Italy saying global shipping isn't coming up as a postage option

It certainly is on all my for sale items including the one he's interested in. There are no destination restrictions. Is it his specific address which is the problem. I just did a search on it and it's genuine. A media company based in Milan.

UPS shipping from Canada to the USA

Any one in Canada have any success with shipping to the USA using UPS? I have used Canada Post but seeing they are on strike they are not an option. I have used FEDEX international economy which is very fast 2-3 days and a bit more expensive but has ...

DELIVERED LEFT WITH INDIVIDUAL - what it means?

Just purchased an item and got delivered to the address but the problem is it shows in tracking that it is "DELIVERED LEFT WITH INDIVIDUAL" but it's a locker system open 24/7. should I be worried? it's a logistic company that transports items to my c...