Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Item not Delivered, Battling to lodge a dispute / resolution

I ordered an item from seller on 26 Nov 2016 I waited 4 months as deliveries and customs can take time to South Africa. Then queried as not recevied. Seller claims can only see 90 days though I have the receipt and shipping notce from ebay and left m...

Past the 6 days, still no refund, and unable to open a case

Hello, so I still haven't received a refund and it's been past 6 days (but within the 30 day Gurantee time frame) and for some reason I can't open a case when I click on the button. What can I do?

Late shipment rate - Not at fault - Ebay no help

I just found the late shipment report in the seller dashboard. I only have 3 out of 84 so not a major deal. One I never recieved a "your item has sold" notification and had sold a similar item the day before so I didn't notice until I spotted a "prin...

Global Shipping Program and Tracking Numbers for Local Carrier??

I noticed that with GSP, you get two tracking numbers, a Global and Domestic (basically USPS) tracking number. However, when will I get the actual tracking number for the carrier that delivers packages in my country Canada. In Canada we use Canada Po...