Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Is ESE tracking not working again? 42 ESE's shipped since Mar 23, none marked delivered?

I know ESE's have limited tracking and don't always get a delivery scan! This looks like something new and totally different that's going on. I've sent thousands of Intelligent Mail Barcode envelopes, most of which were through ESE, so I have a lot o...

FedEx Shipment From Seller Stuck on "Label Created"

I have an end table I ordered on Dec. 14 that the seller claims to have shipped on Dec. 16 via FedEx. The seller is a furniture company from China that I guess has a shipping hub in Georgia (their eMails back to me appear in Chinese in the subject li...

boxes for shipping single plates

I haven't been having a lot of luck selling dishes. Mostly I've listed them as 4 plates or bowls. Guess I'll try single items, some have told me they can be of more interest. I have boxes that would be OK for bowls but not for single plates. What siz...

Resolved! Can You Sell Board Game Card Parts/Replacements Using eBay Standard Envelope Shipping?

I've seen sellers using eBay Standard Envelope Shipping to sell Board Game Card Parts/Replacements. An example would be a "Professor Plum" card from Clue. How do I do this while following Ebay rules/regulations? It appears the only way is to designat...

Can I find out exact address package is delivered to?

Tracking shows item was delivered April 10, but buyer says it's not in their mailbox. Package shows delivered in same town where buyer lives. Is there any way to find out exact address delivered to?Also, if this is not rectified, will USPS insurance ...

Poly mailer via USPS First Class

I am shipping a scarf and selected USPS first class and bought poly mailers to use for light garments. I am trying to purchase label and only had option of USPS Ground Advantage which is considerably more. Help please!

Why are Hawaii and Alaska linked together in excluded shipping options?

Why are Hawaii and Alaska linked together in excluded shipping options? It's a question cause I do not know and could not find any official reasoning, two totally different states in different areas.

Selling Two Items To Same Customer - Do I get Two Shipping Labels?

I'm listing two large 12 lb. items and the sale is for each. What happens if someone buys both? Will I have the ability to purchase two shipping labels, or will ebay just give me one? Thanks!

Box sizes are changing after I list

I thought I was going nuts, the box sizes I originally put in some listings just change, and again I listed an oil lamp just before I went to bed and wrote down the box size and plus had my wife look at it 16 x 12 x 8, I sold the lamp this morning an...

Resolved! Ordered item over ninety days ago, seller closed account

Tracking still shows that item has not being delivered. It is stiil showing about 2 thirds of being delivered. Sent message to seller asking about the item, He did not respond. Is there a way to get a refund for the amount paid for the item? No way t...

Wrong shipping cost

My latest ebay listing is showing the priority mail cost rather than the much lower ground advantage cost. It is effecting the amount of people bidding on the item.

Moving through network, in transit, USPS lost package?

Shipped an item to the buyer, it has not been delivered according to USPS tracking. I can't submit a request for help because it is addressed to a "third party reshipper". What can I do to find this package?

COME ON ebay... WHAT DID YOU DO TO THE SHIPPING CALCULATOR NOW?

i have been seeing more and more items costing a fraction of their outrageous shipping fees! Stupid me thought it was just the usual idiot's trying to get around their ebay taxes until I recently created a listing myself.Tell me how in the hell ONE i...

Use both Flat Rate and Calculated policy?

Is it possible to use both policies? For example, I'd like to be able to offer a flat rate for ground shipping as well as expedited services depending on weight and location? Thanks.

FedEx Shipping Cost Scam

I paid $97 as quoted by ebay/FedEx to ship a piece of furniture to a buyer. An employee at the FedEx store I used offered to package it for me at no charge if I provided the necessary custom made box, which I did. A couple of weeks later, ebay charge...