Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! I cancelled an order from eBay due to the shipping address: 110 Intern.Blvd. Glendale,IL -

Hello - lost a shipment to a buyer in Canada. Used the eBay label with Virtual Tracking No. - it went to USPS here , they pass3d it on to DHL Intern. and they passed it on to APPLEEXPRESS?? They left it t door of buyer. They never received the parcel...

Ongoing issues with USPS not Scanning Packages & Ebay Late Delivery Metrics

I have been trying to get Ebay to address the ongoing issues with USPS picking-up packages and not scanning upon acceptance. I ship packages on the following day after purchase. Many times the package is not scanned until "out for delivery". I am a t...

Dropped off in usps mail box but tracking hasn’t updated

I dropped off a package in the pull down drop box inside usps. I always do this with my packages and have never had an issue until recently where my last packaged wasn’t scanned. I made a missing mail report with usps and still nothing has been updat...

Resolved! Tracking number added is already used by a different seller.

I want to ask you that when we put a tracking number on eBay for a buyer. ebay do not let us add it saying that this tracking number is used by someone else. So even if our order gets delivered and the buyer does not accept it , we have no proof and ...

Resolved! USPS picked up item but upon pickup didn't scan the package. 24 hours later no change

I had a pickup order for a order on Saturday, USPS was running late so I brought the package to him. It was a different mailman but my regular said he was going on vacation so no problem. He didn't say a word opened the back of the truck and was fair...

Can’t figure out combined postage?

I got a customer who bought an item today, but they live in Germany so they would also pay more in shipping through the ebay GSP. However, they want to buy another item from me but they are still being charged another fee despite me not sending the f...

Resolved! Buyer scam? Undeliverable address

My buyer gave a bad address: Address on file is "3201 E RD ST". No such thing in that town, but there is a "3201 E 3RD ST".So, honest mistake or some sort of INR scam?I only noticed after shipping (and WHY does ebay allow printing of a USPS label wit...

international shipping by EBay

Does it really make sense to now pay more for the shipping than for the item itself ? International shipping by eBay has kept on increasing and increasing over the years. Recently : 1 catalogue + 9 press photos for a total of US$ 75,00. Shipping : US...

Resolved! Shipping from a different location within the United States

How does shipping work when shipping a package from a different city? I can’t find anywhere in the eBay app or website to change the “ship from” zip code. Can I just use my zip code instead, and will they charge fees for that when I drop it off? For ...

How to stop ebay from filling in estimated shipping??

Haven't listed in a while. How do I Stop ebay from filling in estimated shipping weight and package size? I change it and it reverts to whatever it wants to. help please

how it works

Hi everyone! I would like to start selling items on eBay and I have a few questions about shipping. Is it common to offer free shipping, and how do I manage shipping costs as a new seller? Any tips on what works best for you would be greatly apprecia...

ebay international shipping

does ebay not make enough money that they stick there nose in the shipping scam to .

EBay Standard Envelope Puerto Rico

so just got package back from USPS was send to Puerto Rico by EBay Standard Envelope . I understand that all mail to Puerto Rico is now international mail. but EBay Standard Envelope does not do international mail. should i go to USPS site and ship t...

Authenticity Guarantee

I sold a clothing item that is going to the authenticity hub in NJ, however it arrived in Moonachie today and they tried to deliver it to Woodridge NJ and the business was closed? I'm used to shoes just arriving at the hub in Moonachie. Does anyone k...

eBay's Global Shipping Program

I was recently approved for eBay's Global Shipping Program. I reviewed the program and then I reviewed my listed items (as a seller and then as a buyer) to see if international or global shipping was updated and included with my initial shipping busi...