Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to proceed

I have another quick question. I got a package back today as having an unknown address on it. But it was returned to me damaged by USPS with just 1/2 the envelope and nothing else. No back part or contents. Is their anything I can do or am I out of l...

eBay standard envelope

The items I sell are about the size of a large postage stamp. However, to abide by eBay’s rules I have to purchase a USPS first class package (approx $5) in order to get tracking. I don’t seem to have the ability to choose an ESE. Is that only availa...

Ebay Standard Delivery Program

Has anyone experienced an issue with this service? we send the item, buyer claims they did not get it, they open a claim, you get hurt, you refund the money, buyer get the money and the item too. you have to stop listing items because all of this cla...

How can I cancel the tracking number that has already submitted

How can I cancel the tracking number that has already been submitted? The package was shipped with a different tracking number.

Rollo Printer for Ebay shipping Labels on Mac - Any good???

Looking to get a new thermal printer for shipping labels. I have an Imac that i use for invoice & shipping. I've been printing on paper and taping to packages and want to get a thermal printer and was checking out the Rollo. For those of you that use...

Resolved! Ebay Standard Envelope no longer has any tracking at all

I am currently talking with ebay MSO, and they have informed me that ebay's contract with Pitney Bowes was terminated and there is no form of tracking on any Ebay Standard Envelope for the near future. It was suggested that we (the seller) use a thir...

Should I make a USPS lost package claim? WWYD? advice

Background info: I am the seller. Package shipped 2/14 and has not been delivered. I signed up for email notifications for the package; I filed a help claim and that was closed by receiving post office; and I have an open missing mail claim that was ...

Why does large flat rate box price vary depending on location?

I thought flat rate was flat rate - why does the price vary depending on the buyer? See snip below from listing setup.

Ebay Standard Envelope & First Class

I am interested in selling items that I believe qualify for shipping via Ebay Standard Envelope or First-Class Mail. These items include paper currency, stamps, postcards, and sports cards. I understand that these items need to be in certain allowabl...

Shipping an item containing lithium battery overseas

An international buyer purchased electric toothbrushes which contain lithium batteries but besides the normal hazard labels required do I have to do anything else? The shipping destination is a shipping warehouse in the U.S. before it is sent oversea...

ATTENTION SELLERS using the eBay international standard delivery

Why the eBay international standard delivery is charging more for the shipping label!?I shipped something small (7.4 oz) internationally by using eBay international standard delivery to France. It was supposed to cost me $16.00 for 8 oz and that is w...

USPS problems in zip codes 33166 33172, 33195, 33152

USPS in this zone is a disaster, if you are a seller avoid shipping by USPS on those zip codes, they have tons of misdeliveries, they have so many claims from customers, that they do not investigate anymore, they just deny them all. They just do not ...

Underpaid shipping.

I made a sale and purchased ebays shipping label on 2-03-25. Shipping label was for 27.00 which is what buyer paid . I shipped as planned, the order was delivered and I received payout appx and week later. Then 2 weeks later I get hit with a 337 50 u...

Media Mail for Fabric?

My estimated delivery date went from March 4th to March 11th for some fabric I bought, and package was stuck in oblivion for days. I see the seller used Media Mail. For fabric? What?

Unclear Insurance/Refund Expectations

Please excuse the long post, but I am yet to find a helpful answer to a recurring issue. I have seen a significant uptick in damaged packages. over the last few months. As such, I am familiar with filing a USPS claim through their website, but where ...