Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! eBay used wrong shipping weight

I sold an item. The item weighed by itself, before even boxing and packing, 5 pounds. The shipping label eBay provided, showed a weight of 1 pound 13 oz. But I boxed and took to the PO anyway. The PO would not accept the package because it weighed so...

NEWS FLASH

Amazon workers in 7 states go on strike, man picket lines. Merry Christmas.

Said delivered and I didn't receive anything

My shipping address is correct. but I think the saller shipped items to his own address.i am in Saudi Arabia the saller in Australia and the shipment arrived to Australia I think to anthor store he owned

Sellers How Are You Determining Your Flat Rate Shipping Costs

It's December 2024, ebay's changes to the shipping calculator is a dumpster fire. So how are you determining your shipping price without losing money?

how do i dispute a fedex shipping label adjustment

Action figure weight adjusted to 22 lbs and Fedex charged me for shpping. How do I dispute that

Resolved! Buyer wants to ship to a post forwarding address, goes against my shipping policy

Hi, I accepted an offer on an item, and just checked the address to confirm it is legit. Turns out it is a post forwarding address. In my listing I listed under my shipping policies that I will cancel and refund all orders to international addresses ...

Carrier refused to ship item forward / Unable to deliver

Hi! Yesterday I was checking a package's tracking and saw this update "Carrier refused to ship item forward". I'm confused because recently I bought a similar item from the same seller and it was delivered without a problem (it is a collectible toy w...

Need Updated Customs & Tax info if buying from Germany

Hi, I'm buying several records from a German seller. Will I incur any taxes or custom fees on my end? I saw a similar question answered in 2018 & 2022 but want current info. Thanks!

International Shipping to Canada

I tried to make a shipping label today for a customer from Canada and it stated that Canada was still on strike and will not allow me to ship, or make a shipping label. My customer is telling me that others didn't have a problem and the only thing I ...

Resolved! Ebay won't let me choose the first class envelope option even after the seller paid for it.

Twice now I sold something which used the first class letter envelope shipping but when I went to buy the postage, that option wasn't available. Why is this happening?

eBay postage down??? Really?

Is it just weird that UPS, USPS, AND FEDEX are all experiencing issues for postage buying or is it more likely that EBAY is having an issue?? Seems suspect.

Does Ebay not sell/ship to Indonesia?

I have a potential customer wanting to know if I can sell/ship to Jakarta, Indonesia. It's not on the list under shipping details. I don't have it excluded...

Return

I need to return and get refund.i need a new lable for returning it

Weight and dimensions, and the new International Shipping program

I've been selling online and on eBay for many years, but I haven't done much international shipping, and I never used the GSP. I'm considering opting into the new International Shipping program, but I want to fully understand the possible pitfalls fi...

Notice to all sellers

Would it be nice of eBay had an announcement board for technical issues? All I found is a system status board which of course says everything is fine. Not being able to use shipping labels would be a pretty important thing to keep sellers up to date ...