Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS PICK UP CHANGES

Just a heads up. I imagine the same and/or similar will be happening all over. Our local PO is a small, part time office. Our postmaster told us today that starting "sometime soon" ( that's all the timing info. they've been given ), there will be NO ...

I can't contact the buyer

I made a sale and the tracking shows that the package has already arrived at its destination, but the buyer was not at home. They need to contact USPS to schedule a new delivery date. However, they have not done so, and I’ve tried reaching out throug...

eBay shipping label program hurting sellers

I am not using the ebay shipping label program anymore as it’s supposed to be a discount to us but we are getting ripped off by UPS and Fed Ex . Fed Ex and UPS are auditing packages with eBay shipping labels and using their fraudulent Dimmensionsl we...

Overpaid customer shipping

Customer paid for camera that is charged double the weight and 3 times the size for 15$ I correct the size it goes to 7 $ where does the 8 dollars go ? Since I edited and not wait do usps to refund me for wrong size, I do not see my amount of made mo...

Adding the Non-Machinable Surcharge to my shipping label.

Hello! I have been selling on here for years. But have recently been selling some sports cards. The post office strongly suggests that I ship them NON-MACHINABLE which is a 50 cent surcharge. Right now I am paying the basic postage through eBay for a...

Resolved! USPS Incorrect Rountings

Anyone else seeing USPS suddenly rerouting packages to the other side of the country? I had two packages routed and landed Hubs in FL and IL, then suddenly they get sent to AZ?? This is causing a sever delay in delivery and also my payout since these...

Shipping change of address

Hi all,About 30 minutes ago, eBay notified me that I had made a sale. I promptly printed the label. Now the buyer has messaged me asking that I change the shipping name and address. Not sure what I should do. Please advise. Thanking you in advance.

User avatar by Adventurer
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usps shipping insurance

I live rurally so usps is my only good shipping option. When I list an item and choose ground advantage, ebays listing screen says the item is insured up to $100 and there is no option to add insurance. When the item sells and I purchase the shipping...

User avatar by Adventurer
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  • 1 replies
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Am I missing something?

Today I had a sale and promptly prepared the package for shipping. When I went to print a label, the amount was $20 and change. However, my buyer paid $11 and change for shipping. I went through all the details on the shipping page and the weight and...

Selling

1. Large item. 2. Put for sale with "local pickup."3. Buyer paid for the item. 4. I needed to ship it using FREIGHT. 5. How do I invoice the freight cost which is significant? Or how do I get paid for the shipping cost? Thank you...

User avatar by Adventurer
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  • 5 replies
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