Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! eBay used wrong shipping weight

I sold an item. The item weighed by itself, before even boxing and packing, 5 pounds. The shipping label eBay provided, showed a weight of 1 pound 13 oz. But I boxed and took to the PO anyway. The PO would not accept the package because it weighed so...

User avatar by Not applicable
  • 575 Views
  • 17 replies
  • 1 helpful

NEWS FLASH

Amazon workers in 7 states go on strike, man picket lines. Merry Christmas.

Said delivered and I didn't receive anything

My shipping address is correct. but I think the saller shipped items to his own address.i am in Saudi Arabia the saller in Australia and the shipment arrived to Australia I think to anthor store he owned

User avatar by Explorer
  • 150 Views
  • 3 replies
  • 0 helpful

Resolved! Buyer wants to ship to a post forwarding address, goes against my shipping policy

Hi, I accepted an offer on an item, and just checked the address to confirm it is legit. Turns out it is a post forwarding address. In my listing I listed under my shipping policies that I will cancel and refund all orders to international addresses ...

Carrier refused to ship item forward / Unable to deliver

Hi! Yesterday I was checking a package's tracking and saw this update "Carrier refused to ship item forward". I'm confused because recently I bought a similar item from the same seller and it was delivered without a problem (it is a collectible toy w...

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International Shipping to Canada

I tried to make a shipping label today for a customer from Canada and it stated that Canada was still on strike and will not allow me to ship, or make a shipping label. My customer is telling me that others didn't have a problem and the only thing I ...

Does Ebay not sell/ship to Indonesia?

I have a potential customer wanting to know if I can sell/ship to Jakarta, Indonesia. It's not on the list under shipping details. I don't have it excluded...

User avatar by Rising Star
  • 190 Views
  • 2 replies
  • 0 helpful

Return

I need to return and get refund.i need a new lable for returning it  

Notice to all sellers

Would it be nice of eBay had an announcement board for technical issues? All I found is a system status board which of course says everything is fine. Not being able to use shipping labels would be a pretty important thing to keep sellers up to date ...

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