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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! New Shop - Listings aren't showing up in my shop

Hey guys! I tried reaching out to eBay, and got a hold of someone, but the issue still isn't resolved, so figured I'd ask here. I just opened my shop here on eBay, but no matter what I do, my store categories and listings aren't showing up. The listi...

Stores and Listing Questions - eBay Staff

devon@ebay elizabeth@ebay Could you please provide updates on the following: 1. Stores have recently added a few new templates for newsletters, which I'm happy to see. We still do not seem to have the ability to manually curate the display of eligibl...

Resolved! Ebay Promotions

Hi Can i Promote my product on ebay?

Get permission for selling products

Hi, I'm udawaththa, can i get permission for sell products on ebay

Buyer not paying for item or responding to emails.

A buyer won the bid on a item of mine and after 7 days still did not pay even after a payment reminder. It was cancelled I then relisted it as a buy it know in my store. The same buyer did a best offer and it was automatically accepted. It has been o...

Resolved! I mistakenly sent 2 customers each others' packages. How to send them prepaid labels?

I switched the packages I was sending to two customers. They are willing to send each other the correct package. How do I get pre-paid labels for each of them without making this a refund situation? Thanks!

Template Users: Listing form updates

I didn't find any mention of this looking around on the forums, but either I'm hallucinating or eBay has fixed the problem of seller-created specifics dumping out when one begins a new listing using a template. Seller-created specifics that are creat...

Good news (SHOP SAFE not signed into law)

Just received an email from ebay Main Street where they informed me that that SHOP SAFE was not signed into the law. The main idea for that law was to expose all online sellers` personal info on each listing (as it is in Europe already). With blackma...

eBay scammers with 0 buyer feedback

I listed a phone a couple weeks ago and it sold for $550. The buyer never paid. Instead they repeatedly messaged me asking for my cell and email. It took a while to get my money back cause "Day 4" landed on the Saturday of labor day weekend, and even...

How do I go back to original listing format?

Don’t like new changed listing format! Just put up new listing and it was confusing & for whatever reason didn’t take my new video. So if that’s the case, who needs it?

Can I cancel a sale before shipping due to the expectation of a high maintenance buyer ?

I have sold an item today and the buyer paid.Right after he sent me a message questioning the item.I have been around long enough to detect a high maintenance buyer and a potential return coming or a push for partial refund.If I cancel the sale witho...

Is there a list anywhere of buyers that have a history of providing offers and not paying?

I've recently been having a fairly large amount of offers that fail to pay. Is there any list somewhere of buyers that do this? The blocking buyer function hasnt really prevented this, nor has requiring a payment method to be provided prior to making...

Resolved! A buyer's account was suspended before I could ship their item. May I ship it now?

We sold an item on Sep 6. but saw no notification 'til the 13th, when the buyer emailed to inquire. When I responded my message was blocked with a note the buyer's account was suspended, looks like the first day it was opened and they placed their or...

how many of you are being charged the very high not as described fee?

Hi, i'm curious how many of the sellers who regularly read and post on the message board are still being charged the very high not as described penalty.. As we all know, the penality, once applied can take months to time off. This is because of the w...

How would you proceed with this return?

I talked about this in a earlier post but there have been some new developments.Buyer buys 4 boxes of chocolate chip macadamia nut cookies.A month later he opens a return saying i sent him the wrong flavor.He says i sent him just plain macadamia nut....