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Buyer not paying for item or responding to emails.

A  buyer won the bid on a item of mine and after 7 days still did not pay even after a payment reminder.  It was cancelled  I then relisted it as a buy it know in  my store.  The same buyer did a best offer and it was automatically accepted.  It has been over 2 days and an email sent to remind them  Still no response.  I looked at their feedbacks all have positive marked (but that is because there is no negative allowed for sellers to give buyers) if you read the feedbacks out of 59 given 7 of them say that the item was never paid for and no response from the buyer    What can be done to stop this from happening

Message 1 of 7
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6 REPLIES 6

Buyer not paying for item or responding to emails.

If you insist on running auctions and/or accepting offers...

Wait 4 days.

Don't send payment reminders. Ebay already does that.

Cancel the sale on the 5th day. Reason: buyer did not pay.

The buyer will get a strike. After 2 strikes sellers can block this buyer.

Don't forget to block this buyer.

 

The better option is to just not run auctions or accept best offers.

List everything buy it now/fixed price/immediate payment required.

 

 

Telephone Line - Electric Light Orchestra
Message 2 of 7
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Buyer not paying for item or responding to emails.

"

The better option is to just not run auctions or accept best offers.

List everything buy it now/fixed price/immediate payment required."

 

Bingo, this is the best option. If everyone did this, it would eliminate half the questions on here about nonpayers and those who try to scam a new person by saying contact me by phone or whatever.

Message 3 of 7
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Buyer not paying for item or responding to emails.

Great minds think alike.   😃

Telephone Line - Electric Light Orchestra
Message 4 of 7
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Buyer not paying for item or responding to emails.

Ditch the auction style listings - the are going the way of the do-do bird - was  a fun thing when eBay first  started - but Amazon put a damper on that.  People want their stuff now and don't want to sit an wait for the  auction to end.  Heck the auction may end at midnight and  that  changes by time zones - a bidder in  Japan, Australia is  probably already the next day, plus it is rare you get a bid up sale.  Go to fixed price listings with an Immediate Payment Required feature - it is optional no charge  selection.  Would be  hesitant to provide a  "best offer"  feature - unless you  like dealing with low ballers.  When I was actively  selling on eBay - this  cured my non payer blues and the listing remains active until it is paid for - no need to wait 4/5 days before you can relist for  item.  While you are  busy  revising your items take the opportunity to increase your price  where you can - nothing illegal, illicit, or immoral about earning extra profit.

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
Message 5 of 7
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Buyer not paying for item or responding to emails.

@allthisjunk4u 

 

Instead of violating policies, those sellers could have canceled the orders for nonpayment, then they would have been blocked by most sellers.

Have a great day.
Message 6 of 7
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Buyer not paying for item or responding to emails.

Again, like the last time, on day #5 of no payment, cancel, citing buyer did not pay as your reason.

After the smoke has cleared from that transaction, BBL this person.

And stop sending "reminders".  eBay does that already.  Why waste your time?

 

Message 7 of 7
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