New Shop - Listings aren't showing up in my shop

[fivecornersco]

Hey guys! I tried reaching out to eBay, and got a hold of someone, but the issue still isn't resolved, so figured I'd ask here.

I just opened my shop here on eBay, but no matter what I do, my store categories and listings aren't showing up. The listing themselves seem to have gone up, but inside my shop I don't see the categories I created, nor are the items I've saved in said categories are showing up.

Does anyone know what's up with this? My shop can be seen here: https://www.ebay.com/str/fivecornersco

Please, if anyone knows what I'm doing wrong or missing, please help! Thanks so much in advance.

[powell-memorabilia]

I see zero listings.  When did you create them?  

[kensgiftshop]

@fivecornersco 

I don't see anything listed under this ID.

[kensgiftshop]

@fivecornersco 

I see you just signed up yesterday.

Opening a store now is probably a waist of money, until you can list enough items to make it worth it.

[fivecornersco]

I started about seven hours ago.  On my Listings page, I have 90 total listings up. Thanks for your reply!

[ckimodog]

This ID shows you just signed on yesterday.  There are no listing or sales on this ID and most people here don't click on links...hmmm?

[fivecornersco]

Yes I created the account about eight hours ago. I like the perks that are provided when you have a store subscription, don't mind paying for the shop. It's already been done, anyway. What matters is... where are my listings? Haha. 

[ckimodog · Accepted solution]

You might want to try to contact customer service and see what they have to say:

https://www.ebay.com/help/home

Use the chat option. Hopefully they'll help you and get your back on track. 

Good luck. 

[eburtonlab]

Yes I created the account about eight hours ago. I like the perks that are provided when you have a store subscription, don't mind paying for the shop. It's already been done, anyway. What matters is... where are my listings?

New listings can take up to 24 hours to be indexed and appear in search; if you revise a listing before it appears, it goes to the back of the line.

If you still do not see your listing when it has been 24 hours since the last revision, please post an item number.

[fivecornersco]

Thanks, chatting with them now.

[threelittlelambs]

I’m just spitballing here but doesn’t the whole process of opening an account, signing up for managed payments and confirming bank account information, etc. take more than a couple of hours?

[aeparts1]

It can take a couple of days for items to show as up for sale, particularly for a new seller. I went thru the same thing when this work account was opened.

[fivecornersco]

Thanks yeah. I just chatted with them, and they mentioned indexing. I suppose I was jumping the gun! Things have kinda changed around here, I've learned. I've been a seller since 2013, buyer since early 2000s.

[fivecornersco]

I'm not sure if that's a question - but no, it didn't take me hours. Signing up was relatively easy. It's working with the Shopify integration and navigating the new listing interface that's really thrown me for a loop.