Returns
Discuss how to manage returns with fellow sellers
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i want to return an item

seller sent wrong item and ebay wants a photo of item but i do not have a camera

antonline computer seller

I bought a Lenovo 16 G6 IRL from antonline at the end of August a month later it went completely dead I sent it to Lenovo to get it repaired they replaced the motherboard sent it back an hour later it went completely dead again. I explained to antonl...

Is there anything that can be done, I accepted a return but then realized buyer is scamming!!!

I'll preface this by saying it was certainly my mistake that I mixed up labels, totally my fault.Pretty simple story, two buyers purchased items on the same day. One for a speaker one for a video game bundle. I shipped both items out the same day, a ...

scammer.png scammmmer.png

How to go about this return ?

I had someone order a pair of shoes that did not arrive to them at all (so now I’m out -$200). They opened up a inr case. Luckily for me, I had the same shoes and same size, so I can still get the customer his item. We initially agreed for him to reb...

User avatar by Adventurer
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What do you do when an item is out of the 30 day return window because it shipped late?

About 4 months ago I bought a modded ps3. A bunch of issues happened in between now and when I bought it so they shipped it late. They originally had a tracking number but they did not use it, so they made a new one like last week or the week before ...

Returns

If I used my item before I shipped it and the buyer after 3 weeks all of a sudden says the keyboard is broken and wants a refund what can I do? He has requested a refund and then said we'll he could do a partial refund and use it for parts. The item ...

Sobre un pedido que hice

Con fecha 10/12/2024 solicite clock spring para Kia Óptima E 2.4 , 2014 con valor de 22 . 60 Dlls a nombre de Salvador Mendoza Av. Constitución 1615 Fraccionamiento Rivera C.P. 21258 Mexicali Baja California Mexico cel 442 204 2784 y No lo he recibid...

Return/Report Seller

I received a damaged and broken item not matching the listing condition, seller was extremely slow to ship and hard to reach. When I finally got in contact seller offered to pay for return shipping costs and start refund. The address provided to me w...

Refund

I ordered a pair of water shoes from Panda-Market. I ordered a size 6 and they sent me a size 9. I emailed them immediately and started a refund. The total amount that I paid was $12.93. The shoes were $7.99 and the remainder was shipping. I received...

User avatar by Explorer
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The buyer made a false claim

The buyer is making a false claim. The product I sent was a brand new item in a plastic-sealed box, but they have sent a photo of an old, used version, falsely claiming that I sent them a used product, which I don't even have in stock. Based on my ex...

A defective Phone

Due to a family issue, I was unable to return a defective phone on time. The seller, based in China, refused to provide a return label. I’ve been trying for months to get my money back for the $233 phone.I’ve tried everything: calling eBay, contactin...

Returns

Bernard I am posting this here at the guidance of eBay customer service. I am on the phone with a rep who suggested that I tag you. I refunded you promptly and have pleaded with you to return the item and offered to pay shipping. At this point it is ...

User avatar by Adventurer
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