Returns
Discuss how to manage returns with fellow sellers
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What makes it okay for eBay 2 going to somebody's profile and remove a poor Mark that somebody put

What makes it right for eBay to go into somebody's profile and remove a poor mark on their profile just because they've been with eBay for a while I think that is totally wrong. One person on here that if you send something back to them he will block...

a return

hi! seller agreed to a return and states that she is unable to print the return labelI cannot reach anyone at ebay for helporder:27-07509-92416item:144165485574HELP!! Thank you

Order 26-07505-83730

I put in for a return request on this order and would like to cancel the return request asap

¿How to contact Ebay?

Hi everyone! I have a problem, I bought a CD described as "new" and it was not new (it was actually very bad condition) so I contacted the seller to ask for a refund. They offered me to send a new copy and I accept that. I asked when they will send i...

User avatar by Explorer
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Refund Request after 90 days goes to La La Land!

I had a terrible experience buying an item over $200 and by returning the item (added $70+ shipping) to the seller in India for refund, the seller claimed that they've never received it. There is no tracking from USPS (USA) for any package shipped to...

Shipping error

About a week and a half ago, we sold a radio. Our shipping guy is usually really good at double checking and making sure that the part he is boxing up, matches what the order is actually for, generally by ID'ing the item via part number, or looking a...

return items please

Hi my name is Jorge Aug 29 at 8:41am order 01-0735-69850 Description Genuine BMW Lateral trim panel Rear Left and Right Rod the price $ 116.03 ea. total 251.52 pay Credit car end 9363 Please

User avatar by Enthusiast
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Return Time Frame and Customer Service

Had a buyer open a return on August 8th. I have been told via email and by going within the return that they have until August 24th to ship the item back. It is now the 28th, the return is still not closed out. Just received notification that returns...

What would you do??

A customer bought a brand new under eye cream. It was delivered on the 20th she contacts me on the 23rd and says "this product is either old or counterfeit I want a refund" My response: "All of my products are 100% authentic. I do not sell fakes nor ...

Buyer unbelievable statement

Buyer just received shoes that were very good condition but pre-owned. They are stating "they smell extremely bad and I can't wear them". These never had a smell. I told her to send them back and I would refund the money for the price of the shoes. A...

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