Long time, semi-high volume seller here. Luckily I've never had to deal
with this particular scam before but I'm looking for insight on how this
was done as I'm left with my mind boggled! Quick run-down: Buyer buys
item on December 11 (Wentzville MO)...
I sold someone some Brach's soft peppermint stir sticks. Packed in a
box, bubble wrapped thick, and placed paper all around it. Woke up,
December 23rd, to a negative saying the item was packed extremely well
but the sticks arrived broken into 100's o...
I've come across this problem a handful of times over the years of
selling here. A buyer purchases several items, combines shipping,
receives items, returns multiple items. Ebay requires separate labels to
be purchased as their system doesn't recogni...
I was just wondering if anyone has ever had success at getting a Vero
take down reinstated? I honestly do not care if I can't get the item
reinstated, I can just donate it. However, it been taken down saying the
right owner says it is counterfeit. I ...
I am a seasoned seller. Over the years I'll get waves of item not
received claims, some are legit, some are not. This past week I've had 3
in a row and all 3 show delivered prior to them opening the claims and
they were all shipped and delivered with...
First, respond to the item not received case by uploaded tracking even
if it shows it is already there. Just re-put in the tracking and hit
update. Ebay will put a hold on your money for 3 business days. Remember
that Monday is a holiday so the clock...
I sell mostly undergarments. I once had a return on the 29th day for
"ordered by mistake" and in the note part he put "I broke up with my
girlfriend so I won't be needing these". I sent him a quick email to
make sure they were still in new condition,...
I've had this happen a handful of times over the many years I've sold.
And they always end up either never responding or messaging back that
they were mistaken and they meant to message a different seller. I
always respond like this: Oh my goodness, ...
