Returns

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Charged, but Refund has Not Been Issued to Buyer

Hey everyone. So I am an Ebay seller who recently had to issue a pretty large refund for a buyer who didn't want the product I sold them. Everything has been going smoothly; the buyer returned the item perfectly, and I pretty much went about giving b...

return item for refund

ebay cannot find my purchase of order number 24-10259-05438 so I cannot start the return and refund process

return request

A customer is stating the shoes I sold her aren't new but they are molded to someone else's foot. I bought them new but I am willing to let her return them despite the listing saying no returns. I can't figure out how to start a return on the seller ...

Item not as described, please help.

On 6-14-23 I purchased this phone, received 6-23. 30 day returns. Booted it up and discovered many claimed features are not as described. One major item is the claimed 8000mah battery which turned out to be 2350mah. On 7-6 I filed a return listing "n...

how do i contact someone at ebay

PLEASE HELP. I WAS RIPPED OFF $ 2609.95 BY A SELLER, EBAY AND PAYPAL WITHOUT EXPLANATION.

Dear community,Very recently, I asked for your advice about a gold coin that I bought from a seller located in Alaska.The Coin was not made of pure gold according to my jeweler and I opened a dispute on ebay. eBay sided with the seller and didn't aut...

Seller not responding to faulty item

Hello, recently I have purchased a drawing tablet from Gaomon. It arrived June 29th. The tablet is unfortunately not working. The display flickers, I have installed the newest drivers, tried multiple computers, multiple ways of connection, and nothin...

Return Policy

Hi, I'm business seller and i would like to change my return policy from: Returns are accepted to Returns are not accepted, please advice how to do this , any help will be highly appreciated, thanks Zana Graff.

reopen a cancelled return request

I CANCELLED A RETURN TO CHANGE THE 'REASON,' AND THE COMPUTER WILL NOT LET ME REOPEN THE RETURN REQUEST. HELP, PLEASE.

JOYO MW-1 5.8GHz Wireless Microphone System XLR Transmitter Receiver 4 Channels

The case is pending since 06/23/23. I want to know the result.

Resolved! Seller trying to avoid sending prepaid shipping label

I purchased an item that arrived on June 17th, and it was the wrong item - it didn't fit where it is supposed to go. I immediately initiated a return request, which was approved by eBay, except that the eBay message says that the seller notified eBay...

Cant request a return without sending photos.

I have photos and they are JPG but the system keeps saying that my photos need to be JPG and they are but the system won't upload them to send to the seller. I can't send a message to the seller without photos. I've tried to contact a live agent but ...

Resolved! Refund requested, do I lose transaction fee?

My buyer is requesting a return because they Ordered by mistake. Will I still be "out" the transaction fee for this item?

Return and burn

I sell small inexpensive stuff .One item was a pair of size 32 waist wrangler carpenter shorts then a few days later I get this return requested notification and the gal that bought the shorts says they don't quite fit the way she wanted them too and...

Seller wants to send replacement instead of return

I received damage goods that I requested to return through the proper channels. I sent photos of damaged item. This is how the seller replied... Hello, dear buyer, I am very sorry, can you try to open the package to help us check what products are da...