Returns

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Does the term (UNTESTED) or being sold (AS IS) mean anything or does an I.N.A.D. trump any of that?

I recently received a return request on an item that I literally couldn't have been more clear that I was unable to test it and as a result "I cant promise that it works" and as such "is being sold AS IS" I urged any possible buyer to ask any questio...

Multiple Listings Sale, Multiple Return Requests

My question is: when it's time to issue each refund in this multi-item order, will Ebay separate out the price of the individual item or make me refund all items in the order? Buyer purchased multiple listings in one order. I comped shipping. Package...

Issue resolved.

Issue resolved. I was able to get in touch with someone at EBay. They said it was a glitch, and that they would refund the money. Thanks to everyone for your help!

Trying to get Ebay to approve my requested return

It's my fault I admit such. I should have read the listing in more detail

Closed a return! Trying to reopen to change description, unable to return it now?

I bought an HP laptop for college. The item was reported as delivered on April 15 (a Friday). Although my rental office is the one that collects the packages, the person working there said they were closed on Friday.A couple of months ago, my package...

Return not received from Buyer

Hello, everyone, I sold a handmade item on April 5th the buyer received the item on April 10th contacted me the same day trying to tell me about my Product not being real Hair I suggested that the buyer perform a simple burn test and perhaps a colori...

Resolved! My product was marked as delivered, but in the tracking, confirming the return to the seller

My product was marked as delivered, but in the tracking, confirming the return to the seller, on the eBay website there is no way for me to appeal this problem. The seller said he would solve the problem but he didn't, he kept the money and the produ...

Товар вернулся из страны покупателя

Я отправил товар покупателю, но он вернулся с таможни страны покупателя. Что мне делать?

Advanced refund?

Has Ebay always provided a refund to the buyer before the item even gets back to the seller? I am the seller, and I accept returns. I have an item coming back to me due to fit. The buyer just shipped it and it seems like once it got the USPS acceptan...

REFUND

I NEED, MY REFUND.. ID. 314845940568 ACCOUNT... 5347792366I READY RETURN THE MERCHACHANDISE. HERE IS THE TRACKING........9506111256885072056559

Buyer admitted to me and to eBay that they returned the wrong item to me. EBAY STILL REFUNDED THEM!

It's there in the title. This is ridiculous!They closed my appeal immediately after I opened it. WHAT IS WRONG WITH THIS COMPANY!eBay messaged me to tell me that I was supposed to fill out an 'affidavit' which they NEVER SENT TO ME.

Refund Confusion

A buyer purchased an item. I inadvertently sent an incorrect item. When I discovered this, I printed another label and sent the correct item. The buyer returned the wrong item he received from me. I have now received it. Now eBay is telling me to ref...

How Will my Return Case Go?

Hello A customer purchased a used unlocked Samsung phone off me 27 days ago. In the title was mentioned the specific model number which details carrier compatibility. In my product description it also clarifies that you should do your research before...

Scammed by the seller, then eBay suspended account

Hello all, I would appreciate any of your inputs into the situation we're facing. My sister has purchased an iPad (800 EUR, from Italy, to Slovenia) from her new fresh account (she can't even access community forums on that account anymore, due to th...