The buyer purchased a keychain but attempted to scam a handbag that
was not included in the order. I offer 30-day free returns, yet the
buyer refused to open a return request and instead filed a payment
dispute. As a result, the buyer won the di...
I've had many disputes on eBay over the past two years, and in most
cases, eBay covers about 90% of them under their protection policy.
However, disputes marked as “item not as described” are very difficult
to win based on my past experience.In this ...
I got negative feedback because she is unhappy to pay the shipping fees
to return (buyer's remorse). eBay confirmed that I'm not at fault in
this situation. If I refund the amount ebay's requests since I've
received it ( exclude the shipping fee), wi...
Look, this buyer left a lot of negative feedback on different seller's
accounts in just two days. I want to report her at the point, which is
"malicious negative reviews" from her, to eBay's offline specialist. Her
feedbacks intentionally are harmful...
I received a purse from the buyer return, which is damaged and used. I
talk to the buyer, but he never responded. I reported it to eBay who let
me wait a refund automatically and then appeal it. However, eBay sends a
full refund to the buyer from my ...
Of course. But isn’t it strange that they don’t contact sellers directly
on eBay? I offer 30-day free returns, so I’m not sure why they would try
to request a full refund outside of eBay.
Thank you so much.I agree with you—except for the first point. I handled
everything else correctly. As you know, most disputes are created by
scammers. When you have many high-value orders, you're more likely to
get disputes on eBay.
