I got negative feedback because she is unhappy to pay the shipping fees
to return (buyer's remorse). eBay confirmed that I'm not at fault in
this situation. If I refund the amount ebay's requests since I've
received it ( exclude the shipping fee), wi...
Look, this buyer left a lot of negative feedback on different seller's
accounts in just two days. I want to report her at the point, which is
"malicious negative reviews" from her, to eBay's offline specialist. Her
feedbacks intentionally are harmful...
I received a purse from the buyer return, which is damaged and used. I
talk to the buyer, but he never responded. I reported it to eBay who let
me wait a refund automatically and then appeal it. However, eBay sends a
full refund to the buyer from my ...
Even though I am a top-rated seller I still lost much money because I
encountered scammers, and eBay made the wrong, not serious decisions.
Many live agents don't know the detailed policy. For example, they even
don't know "Once an item has been forw...
Who can help me to deny the buyer's unlimited demanding money? As for
this return case, I am convinced the buyer who's from Russia, misused
the return program to blackmail me to get money. It's been a long story.
I hope eBay customer service to inves...
I just got ebay's reply,"We're glad you asked. If you are a top-rated
seller, and offer at least a 30-day return window on your item, you
would qualify for additional seller protection when it comes to
feedback. As long as a refund is provided throug...
