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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Accepted offer items not showing in cart

I won an auction and messaged the seller about combined shipping. After they told me they do, I made offers on other items which they accepted. They asked me to request an invoice, but the ones I made offers on aren't showing up. The seller says they...

Validate your Identity

When placing a bid or offer I'm getting a message that I need to validate my identity via a PIN that ebay gives me via a phone call. The problem is that it seems the number may be blocked on my phone. Can someone tell me what the number is that those...

Feature Request - Buyer Mark Item Received

Hopefully this is the right place to post this request. I wasn't able to find any place better. I use "My Ebay" to track all of the buy/sell items. Sellers often do not provide tracking information, so when the item arrives, it still shows not receiv...

Is payment down?

I’ve been trying to pay for the last 2 hours and I tried 4 different cards... I keep getting an error about my payment not going through... is there a problem? How can I fix this ?

What's going on at Ebay technically? I've had more and a wider variety of technical issues than ever

Been a user for years and years .. never seen this many or this diverse of a set of technical failure messages. What did they do???

Resolved! "See Seller's Other Items" Not Appearing

I've noticed when I look at an item - then Click to "See Other Items" the Seller has - it shows " 0 Results" However; if I go to the Seller's Feedback and click on Items; it shows they are available?

ebay.ca getting consistent "We ran into a problem. Please try again later"

ebay.ca getting consistent "We ran into a problem. Please try again later". Have to try up to 20 times before getting online. Have tried multiple different browsers..... same result. Please help

fast'n free and guaranteed delivery not showing on listings.

i qualify for fast 'n free/etc. if i clear all cookies and log off and look at my listings it shows my listings as fast 'n free, but it's itermittently showing this. when i log in it no longer shows fast 'n free, or intermittently shows fast 'n free....

purchased items

I wish to go back in my purchases further than what shows on screen. How to look back to an earlier date?

Updating Link to Web Store

Hi there, the only online instructions for updating a web link after a store name change don't work. Does anyone know how to do this? thanks

FIrst Class shipping only allowing 15 oz and less

USPS First Class is 0 to 16oz and now it is giving me a listing error that it has to be 0 to 15oz.

My listings are not appearing in Ebay Search

I know it takes up to 24 hours (or more) for a listing to show up in search results, but these items have been listed for days and some weeks. I have 713 Active Listings, 117 Out of Stock, and so that leaves me with what should be 596 Active Listings...