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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Number of views are not showing on eBay again 05-14-20

Is anyone else experiencing the same problem?

Trying to print ebay shipoping label and the label is barley visible

I have printed on ebay forever and it always works fine but now every time I try to print a label after someone purchases of my store the ink looks like it is gone empty and print is so light I can't really read it it's barley visible. So I have boug...

Unable to Accept a Buyers Offer HELP

Hello, item number - 114189659607I am unable to accept a potential buyers offer on this item. This is on both the mobile app on iPhone and Chrome on my Mac. Chrome/Mac is giving me "There is an issue processing your request" while the App/iPhone is s...

EBAY JUST RESTOCKED 1000'S OF MY ITEMS THAT WERE ALREADY SOLD!!!

What the HECK, like we really need THIS now??? eBay just restocked all my inventory to the levels that existed when I first created the listing. It's already caused me to sell items that I don't have in stock!! Take item 372976763925 I originally had...

Printing labels

Is anyone having issues with printing shipping labels. It was working fine about 10 mins ago and now its just saying error creating label with no explanantion. Tried several different sales and will not let me print any of them. Thanks!

Same Day Shipping Cutoff Is Incorrect

The wrong cut off times are being displayed on all my listings on all 3 accounts. I offer same day shipping with a 8AM EST cut off. As of yesterday it is 5PM due to an eBay glitch! I now have a defect for late shipment. Screen shot taken on 5/14/2020...

I cant login into ebay on my iphone - keeps telling me to try again later

I cant login into ebay on my iphone - keeps telling me to try again later I can login into my account on my computer and on my ipad. Also, my husband was able to login to my ebay account on his iphone. But, I cant and have been trying for a week. I h...

"There was a problem editing your best offer" error message - no details?

I tried to implement a ceiling auto-accept and a floor auto-reject percentage off pricing on listings in my catalog in bulk via Edit Best Offer, but after clicking Save I just got red error messages under each listing that said "There was a problem e...

Why is ebay removing items sold with tracking numbers after 7 days?

After shipping I would enter the tracking number on eBay so I can watch if item was received by the buyer. Now, ebay is removing the item after 7 days and you cannot look at delivery status. This is just another crazy idea from ebay that has plague t...

No option to ask ebay to step in and cant call due to Covid to get my return resolved

I'm trying to return a product as the seller sent the wrong kind and I can not use them. They said they can either ship out the correct items or partly refund me. I don't want them to send out another as I've had to buy it elsewhere because this issu...

Crop Tool Within Listing Still not Working

Crop tool not working on pics within a new listing. Has a solution been found for this?Thanks

Estimated Shipping shows 10 days no matter what shipping is chosen.

I'm having an issue where no matter what shipping option I give on a listing (priority mail, first class) it no longer shows "Fast N' Free" under the delivery estimate and every listing now say it will take 9-10 days to arrive OR it just say "Varies"...

Trouble With Making Payment via PAYBRIGHT Financing Virtual Credit Card

I got approved for 3500$ virtual credit card with paybright financing . and everytime I go to checkout and try to make my purchase it wont allow me toive read there FAQ and ive stuck with purchasing items only from Canada or USAonly 1 item per purcha...

It's Back- Ebay refuses uoload pictures again

I been on ebay for 10 years without issues. This year all kinds of issues. WHY?

Cannot delete items from watch list

Watchlist is not full, items that are out of stock or auction ended will not delete. Message that pops up when press delete: "Sorry we couldn't complete your request. Please try again later"