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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Global Shipping Program - Sending To Canada Unavailable

Hello. This problem seems to affect many but not all listings with GSP. In those affected, Canada does not appear as an option in drop down nor in the list of countries though it is a major trading partner. Every other little country one has never he...

Resolved! Saved search

Hello, I have a long list of saved searches using keywords but now I am trying to create a saved search just by using a category and filters, so without searching for a keyword. It would have to be as follows:Category > Music > Vinyl Then apply filte...

Shipping labels are wacky!

I use the bulk shipping tool for most of my shipping. The vast majority are first class mail packages. Lately I have been having trouble with labels. For example, I printed 11 labels this morning. Of those, 6 printed labels had tracking numbers that ...

eBay.co.uk sign in issue

I am trying to sign into my UK eBay but it keeps asking me for verification - 'we occasionally ask users for security reasons blah blah'. So I do the captcha, pick the palm trees or whatever. Go to Next screen, login with username and password then i...

The thumbnails in the search results are not consistent to the listing pictures.

The thumbnails in the search results are not consistent to the listing pictures.I catch this problem occasionally when I run into the listing with wrong thumbnail.It was a customer today who found it and asked me a question whether the thumbnail is r...

What' Up With The Changes With The Sign In Page Again?

What' Up With The Changes With The Sign In Page Again? I am having difficulty because the made changes to the sign in page yet again. I can't easily switch from one account to another as the saved passwords are gone and missing and there is no place ...

paypal problem

I posted this on the new sellers board althought I am technically not a new seller,but have been gone for 3 years,but did not receive any replies, so am hoping to get help here. I am reopening one of my 3 ebay stores after being closed for 3.5years.I...

When will ebay start manning their phones?

Anyone know?

2 step verification keeps hanging

Despite having the correct username and password, I kept getting the “2 step verification” page hanging. No matter, what I did, I could not logon. I even contacted ebay via online chat and then by phone but nobody at Ebay could help. Then accidentall...

Feedback auto fill

What happened to auto fill when leaving feedback for buyers? I leave certain comments for certain situations. So its nice when previously used comment pop up as suggestions. I use chrome so maybe its a setting.

My store has disappeared and so have the free listings allotments for it.

I looked at my listings and promotions and my store has disappeared and so have the free allotted listings. Any one else with the same problem?

Changing email address. Says already registered in new email address.

I have tried to change my email address and edited by entering my new email address but alerted that there is already an account with that address? I'm not aware of creating an account with my new email address. How do I resolve this issue? Presumabl...

Resolved! Photos Not Uploading?

Anyone else having difficulty uploading photos?

Cannot search in Active listings page on hub

Anybody else having this problem the last 3 days?If I try to search my active listings from the Active listing page of the hub- it just spins, then returns all results instead of the search criteria. Happens over and over again. Using windows 10 /rea...