Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay What Did You Do Now?

I noticed a change yesterday being I am getting 2 emails for every sold item now, kinda like way back when. Since this change my sales have tanked. I average 26 sales every twelve hours. Last 13 hours only 10 items sold and all are promoted listings,...

Search

What is wrong with ebay today? 6-5-2020, The search has gone crazy. You try to search for items & it pulls up all kinds of things, can not get to what you want to buy. When will this be fixed? Does any one know a way around this problem??

Unable to open draft bolt v2 Parser Key not found mobil app error message

Hello! I create my listings on a laptop, but then revise the listings to add photos on my phone app. Was cruising along yesterday and all of a sudden I got this error message. I turned my phone off and back on, updated the app, deleted and reinstalle...

Seller Hub tools broken as usual

Went to payments, under payments screen, looked at recent fee activity. Noticed something wrong on fees, shocking I know, wanted to see more, clicked "see all" hyper text link: Cannot GET /sh/fin/sh/fin/fees Broken, leads to no where. Fix your tools ...

Announcements down?

It would seem the Announcements are down since about 8am PDT this morning. Getting a 404 error when trying to access it from several different ebay pages.

is there anyway to contact tec support?

Do they even have one?

eBay not charging handling fees?

I'm in the USA. I have a $2 handling fee for all international orders. Today a buyer in the Netherlands purchased two items and was not charged any handling fee. I double checked both listings, entered his country & zip code and it shows $15 shipping...

404 Error

Ebay has been acting very wonky the past week. First when I was browsing, if i clicked on a listing it had some crazy display where it was giving me options to edit another sellers information. I took this up with askebay via twitter and sent screens...

404? I've never seen a 404 code on ebay...

404? I've never seen a 404 code on ebay, and neither has my ole man, and he's was on ebay since the mid to late 90's.

It’s not you. It’s us. after I press the Commit to Buy button.

The Current System Status says All services in Good Health so why do I get sent to that page when I try to buy this: https://www.ebay.com/itm/2-NEW-UNCUT-KEY-INSERTS-EMERGENCY-BLADES-FOR-MERCEDES-BENZ-IYZDC11-DC10-DC07/291985956148?_trkparms=aid%3D55...

Onetime Payment not working please help!

Hello, Whenever I try and use the Onetime Payment, it gives me the message: "We ran into a problem. Please try again later." Please help!

Ebay Tracking not updating via USPS

Is anybody having trouble with their tracking information through ebay USPS shipping labels. None of their labels are being scanned or cant be scanned by the USPS yet other labels like through pirate ship are working without a problem. This occurred ...

Shipping fees

I have listed about 30 items since yesterday and listed that the buyer pays shipping. I have sold four this morning and each one of them sold as free shipping. I’m not sure what’s happening and don’t want to have to suspend those listed items.

ebay kicking my own messages back to my email on app. - just for one seller.

Hi all, On my pc, I never use "send a copy to my email address" when sending a private message. I don't even think the option exists on the app, but maybe I'm wrong. Anyways, here's my question: Recently, when I message one particular user back, it s...

eBay misrepresented an item to a buyer

I posted some steel pop rivets and eBay sold them as stainless steel even though my post clearly said "steel rivets". I notified the customer and said if they still wanted the rivets to let me know - if I didn't hear from them I would cancel the orde...