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Current known technical issues - updated as of 8/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Waiting 4 hours for a phone call with a 1 min wait time?

I've been waiting forever for someone from ebay to contact me. I am also trying to contact them in the chat. My wait time in the chat is 1 min also. But i've been waiting for someone in the chat for over an hour. Anyone have an idea of whats going on...

Search from low to high price & shipping not working.

At the top of the page you can click the drop down to search different ways. I want to serch price & shipping lowest, it is not working. What is wrong with it? I have windows 10 lap top.

No notifications

I am not getting any sound notifications for selling or messages. Just quit working today

Phone App Seller Notification Display Bug

The Phone App notification for sellers with variation listings is shooting a notification that you sold every item you sold lifetime on the listing instead of what you actually just sold at the time the notification goes out. I use an iphone.

log in

How come ever time we log in it takes us to this URL pagehttps://www.ebay.com/ws/eBayISAPI.dll?SignInRTMMessage&ru=https%3A%2F%2Fwww.ebay.com%2F&mK=M_65093_C_42538&mW=-1&mH=-1&e=1&rqid=8e9acd301740a1b763d7bdfcffffffff&tk=AQAFAAAAMBRbhmaDyqt_kJ-olQtxH...

Firefox app for ebay

What does this mean? "You've exceeded the number of requests allowed in one day. Please try again tomorrow."

Another erroneous "Late delivery" defect.

Second time in as many weeks that I have to waste my time correcting an erroneous defect. Tracking shows label and delivery were on time but I get a defect anyway. What's going on???

Where did the fields go for shipping and return policies?

I noticed that none of my listings have the details we used to add. Not only are they gone, there aren't even any fields where we can add them. Did ebay do away with these, and are we supposed to just list in the item description all of our policies?...

JAVA ISSUE - Command-click does not open new window in Safari on Mac

Command-click does not open new window in Safari on Mac on eBay search results. It just open the link in same window. This works on any other web page of EBAY. It's only on the search results page Reset Safari cache, history, etc. with no change. Sta...

Suspicious account actvity

Hello, today as I was looking on eBay at iPhones specifically I noticed a couple of older iPhones for a price some one like me could easily afford. Then after I clicked on it the listing told me it had been sold. I then went back to looking and saw o...

Resolved! Top Rated Seller plus badge missing

I have been a long time eBayer and noticed that I am not getting credit for Top Rated Seller Plus and that my badge isn't showing up either. It shows I am top rated in my stats and have been for years yet no badge and no credit except for 21 of my 10...

FedEx 2day

brian@ebay tyler@ebay With the last update (Fall Seller) FedEx 2Day rates are completely broken. Now I have to edit every blasted item with FedEx 2day as the primary shipping option because it's showing EXTREMELY HIGH RATES!!!!!!!!! Why does every si...

Freight Shipping Option Not Available

I am offering a large item for sale and when I try to list it I get this error: Package weight exceeds 150lbs. Please switch to Freight shipping for large items over 150 lbs. I cannot find the freight shipping option anywhere under the shipping tab. ...

Get rid of Sort And Filter search results

How do you turn off the annoying blue sort and filter pop up at screen bottom after search results?

cant turn off auto generated email announcing that I just purchased a label

With the latest update to the label printing page- it ignores my selected preferences in the account settings and sends me an email for every label I buy and print. Unnecessary email clutter. Called ebay and they said I have everything set up right s...