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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problem printing shipping label

There should be an option to print a shipping label for my return however there is not it only says mark as shipped

sorting

ebay's "sort by XXXX" has stoped working on my computer. Anyone else have the same problem?

Resolved! I cannot bid on the iPhone application

For the past few days I have been unable to bid using the iPhone application. The bidding screen pops up but there is no reaction to any button hit whether it's individual numbers or the preset bid amount. I can bid just fine via the website on a com...

Volume Discounts Stuck ON and at only 18 percent.

All 3000 of my listings have Volume pricing applied and it can not be removed or changed. eBay has confirmed the issue and also can not remove or change the volume pricing from their side. Their only suggestion was to migrate my 3000 listings to a ne...

Bulk Shipping

Have not had this issue before: Sorry, 40 labels couldn't be generated.Payment error: please check your payment method and try again. Logged into Paypal (my normal payment method), there is plenty of money in there. Please help, I have orders that mu...

Buyers Cannot Request an Invoice

I have had two buyers send me an Email stating they cannot request a combined Invoice from their cart for combined shipping. Both stated they have been having this problem with ALL purchases on Ebay, not just mine, for the last 4 days. I called Ebay ...

Store Promotions Taking Up To Half A Day Or Longer To Apply

It's been happening for a couple of days now. My store promotions are taking up to and sometimes over half a day to apply the mark down prices to my store, this is impacting my impressions and overall sales. This is not the 1st time this issue has be...

Ebay uploader not letting my photos upload for listings

It was ok 2 days ago but stopped with uploder circle just going round.i havedone nothing different to 3days ago when i was listing ok. Is this an ebay general problem.

Fraudulant Transaction

I got scammed on Ebay and am trying to get my money back. The sellers account has been pulled. The item was never delivered. The tracking number provided is fraudulent. No package was received. I confirmed with UPS this morning that the package assoc...

my photos will not load to my listing

Good Morning,I have noticed that when I am listing an item, is put all my info into all the areas, then I take my photos hit preview and no photos. they have changed their format and I cant get my camera to take pictures properly. Any body got any id...

"Image not available" -- all images, on every auction/sale across eBay

I gather this is a FAQ, lots of people complaining about this, but no silver bullet fix. eBay stops working for me, pretty much useless without the images. Every other site in the world works, no problems with images anywhere but eBay. Using Win10.Th...

Hidden Restrictions on Listings

Listing 333597475563, (100) MSA P100 459322 filter cartridges w (1) Comfo Respir, $250 + shipping (=> ~$2.90/ cartridge + respirator)Listing 233575237671, (24) MSA P100 459322 filter cartridges, $69 + shipping (=> ~$3.50/ cartridge)Listing 2335900423...

Multiple Item Purchase of Same Item - Shipping Calc Uses the Same Vol as if Single Purch

Given: Single item wt: 2 lbs 3 ozDim: 9" x 9" x 9"Handling cost: $2 Buyer purchase:6 of the above Ebay shipping calculator: Wt: 13 lb 2 ozDim: 9" x 9" x 9"Ebay charge to Buyer for USPS Priority shipping: $39.35Ebay calc USPS Priority for 13 lb 2 oz, ...

Picture view keeps changing from the bottom to the side?

What is with the view pictures and how they are displayed? One minute the pictures are on the bottom of the main photo. The next minute the pictures are on the left side of the main photo. Anyone seeing this? To me it's getting very annoying.