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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay misrepresented an item to a buyer

I posted some steel pop rivets and eBay sold them as stainless steel even though my post clearly said "steel rivets". I notified the customer and said if they still wanted the rivets to let me know - if I didn't hear from them I would cancel the orde...

SLOOOOW Checkout

When I go to pay...Often fails to load at all.

weird things on ebay right now.

Can't do sell similar from ebay listings. And I got this page a few minutes ago. Whats going on?

Send messeage is not working on EBAY

I want to respond to buyers question but cannot send message via EBAY.

Resolved! Cannot leave feedback

Getting pretty much a blank page when trying to leave feedback for a seller. Using Firefox 76.0.1

Bids/Offers page broken..won't display winning bids?

I am unable to see any of my winning bids. Page says I don't have any when I clearly do(shows 28 winning bids in status brackets). I am shown as the high bidder on the listing pages.The page states all bids are hidden and the button to show all bids ...

HTML still not working as of 06/03/2020 12:30pm ct, anyone else having this problem?

Can't buy, sell, list, print labels, etc. Anyone know when this will end? tried with 2 diff, phones and 3 laptops; same thing,

Shopify to eBay Product Upload errors

Is anyone familiar with Shopify to eBay app ? My Shopify store is "HTTPS" secured but when I try to load a few products to ebay directly from my Shopify, I get this error: "Failed to publish offers for group: A user error has occurred. eBay security ...

Sellers not receiving my responses?

I have bought two items since this weekend and each time, after the seller messaged me asking a question - I responded. I received an email to my inbox & my messages page shows I responded. Hours later or the next day, they'd follow up with the same ...

Cart and Bell symbols changing ...

In the last few weeks the Cart and Bell symbols in the upper right hand corner of the page have been changing ... sometimes the bell is solid and other times it is not ... the cart actually has a slightly different shape between the two displays ...

File exchange error with variations

I am struggling with file exchange to create a listing with multiple traits of variation. When I use only one variation it works, but with two traits i keep getting this error. I have attached the variation section that is causing the problem to show...

Technical problem - Accepting Offers - Tab not working.

I continue to have problems with the Accept Offer tab or button functioning. Click on it & it does nothing. Tab over to it and hit ENETR and nothing. This only happened in Chrome which is what I mostly use but now is happening in Edge. It does work i...

eBay promotion "select items" button

Hello,I am trying to run a promotion (sales event & markdown" but when I hit "save & review" it keeps returning to the "Select items" button. Anyone having the same problem? Frustrating! Thank you.

I can't get a full page on my selling area. It only gives me 1 word options and they don't work...

My Pages won't open up.How am I suppose to be able to conduct business, when I can't get to it???? I call eBay..and I can't reach them...Then they will want to punish me for not mailing my stuff off in time...I loose buyers that way.

Markdown Manager Delays - Stuck in "Processing" (Sale Event + Markdown)

When I posted 2 years ago about Codeless Coupon delays it soon became clear that other eBay store promotions, like Markdown Sale events, were also affected but I didn't realize it at the time. I have heard some people say this is about the volume of ...