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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

When scrolling down the search results, the search field appears, covering up the results.

Just saw this occurring today (since was not on yesterday). I do a search and get the results. Once I begin scrolling down the results; I get a new "area" that has in it:the eBay logo (a link to home), the search field with what I am searching for pl...

Cannot revise multi-variation listing

I am not able to revise a "heavy" multi-variation listing. I say it is heavy because there are over 100 photos embedded. This is the only listing I cannot revise, I am able to revise my other listings. Every time I try to revise this listing I receiv...

Variation photos not showing on search result listings, only default photos

I see prior posts with this issue, but do not see any self-help fixes. In my variation listings, the search results only show the default photos, and do not show the variation photos. Does anyone know a fix?

startpage search in FIREFOX to eBAY returns garbled eBAY

what is going oneBay works in Chromefirefox workssearches using google appear to work in Firefox

Priority Shipping Box Size on Bulk Shipping Page

Is anybody else seeing new Up/Down arrows in the bulk shipping box size fields for Priority postage? Another case of providing a new feature that nobody needs? Worse, the increment/decrement arrows cover up the digits if any of your box dimensions ar...

Massive World Wide Internet Outages

I just heard this on the news and experienced some of it on this site and others where I received;"The server is temporarily unable to service your request. Please try again later." messages. Expect features not to be working. Right now I cannot acce...

Can't pay

"Your payment didn't go through. Please check the card info and billing address or select a different payment option."I get the above message when I try and pay. Ebay told me it was my credit card. My credit card company said there is no problem on t...

Cannot message, says server error

What is going on today with eBay, cannot sign into website, can’t respond to messages! A couple of hours now, just keep getting server error message!!!!!! Sort it ebay!

cant get on to my ebay

is ebay down having trouble getting to my ebay

Resolved! Price Conversion (seeing CA conversion and US conversion) on listings.

I haven't been on ebay long but I've always been able to see the price conversion for CA and US but now it's only US. How do I see the CA conversion? I'd like to be calculating the actual price of Canadian funds and not guess the US conversion rate. ...

Anyone else getting ERROR message when uploading photos onto listing?

I get this message when trying to upload photos. I have used these photos successfully before. I don't understand why they won't upload now. Invalid photo (CLERR002)C4935635-80DC-4329-A230-4177476C8B5F.heicThe file seems to be corrupted. Please remov...

Suddenly loading photographs produces an 'Image Error' and does not load into the listing

In revising an item already listed I wanted to add newer photographs.When I attempted to do so an "Image Error'' warning appeared asking for the photos to be removed as they appeared to be corrupted and genuine photographs should be used.Any ideas?

Payment not working

The credit card I have on file and have for years is not working. It went through fine one minute, and would not work literally the next minute. Is it even possible to get a hold of ebay anymore? I can't even find an email. You'd think a billion doll...

Russian versions of Firefox browser - not working login on ebay.com

Russian versions of Firefox browser - not working login on ebay.com (only on ebay.com. Not a ebay.de, ebay.fr, ebay.co.uk and e.t.c.).Firefox 68.11.0 ESR RU (Win7 Pro x32), Firefox 78.1.0 ESR RU (Win7 Pro x32), Firefox 52.9.0 ESR RU (WinXP Pro x32).A...

Happy to report that "I am not a robot"!!!

I am very pleased to report that I am NOT a robot!!!! It was a refreshing change to the Login process which has dropped from 8 steps (as previously reported) to 3 to 5 ...Anyway, the "I am not a robot" path gives me the opportunity to do the picture ...