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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

emails from ebay re listings and sales

emails ebay sends confirming item has been listed have been missing the item number for several days and starting yesterday the emails advising that an item has been sold also are missing the item number. please restore this information

please reset password

I keep ghetting emails from e bay sayiunbg i have suspicious olog in from abcI have changed my password as recomended but soon after wards had same e mail agaon is anyone else experiencing simillar

eBay cars

When i click on listing of a car only the description comes up no pictures also can't bid

My Ebay - old stuff appearing like 2017. Most says items i have purchased but that is not the case

So what's going on? how's this for more info???????????????????????? none is mine. why showing on my account?????????????????????????????????????????? Orders See orders:All Message cannot exceed 100,000 characters.

30% of my listings have disappeared....

A weird thing is happening on Ebay. While some of the clothing items I've listed 4 years ago (originally as GTC) are still being automatically renewed month over month; more recent listings (both women's and boy's clothes) have totally disappeared. I...

Resolved! Business Policies page error

Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try again later.Reference #11.c05c617.1737857405.158c7f95https://errors.edgesuite.net/11.c05c617.1737857405.158c7f95

Did eBay Shut Off

Zero Sales, Zero Offers, Zero Offers to send. This site is circling the drain.

Wording on Return window closing under recent purchases is misleading

This may be minor but just affected me directly on a return window closing unexpectedly. The wording is as follows:"Returns accepted through January 21st"Interpreting this correctly would indicate that the last chance for a return is EOD on the 21st,...

item sold on first day of reinlistment of a 7 day auction,

item didnot not sell first time around, upon being relisted it apparently sold on first day, I did not mark the buy it now box, was only a 7 day auction , until I hear back from someone at ebay thats not a robot. Im not shipping,

Verify phone number issue - How to troubleshoot

Hi there,My mobile phone number is used for more than 10 years. However I can't receive security code to verify my phone number. I checked my Iphone setting to receive SMS message It's right with guideline on internetHow do I solve this problem? Pls ...

Is there a problem with payouts right now?

I keep getting emails from eBay saying my payments are not going through. I have the same bank account I've always used & nothing has changed.

“MY EBAY” feature doesn’t scroll down

“MY EBAY” feature doesn’t scroll down anymore showing “other” action options available !!!!! This inexplicably occurs when using either an Apple iPhone or HP laptop computer !!!!!

My eBay feedback number increased by an 200 overnight without any activity.

My feedback number was at 2022 three days ago, now it’s at 2222 without any eBay activity.Also, my feedback rating is at 100% but, on my listings for items I’m selling shows shows 97.1%.why is this happening??

Convoluted Mess w/offers. Unable to Send Invoice or Communicate

Again having issues with offers. I suspect this may have happened multiple times because I have a lot of non-payers (from people who have 100% feedback) in the last month). Step by step: 1. Buyer sends offer: Appears on Phone App 2: I accept offer: N...

Live Representatives?

I have been trying to get in contact with customer support for quite some time. It seems they have virtually made it impossible to actually speak to a representative. I'm having issues with products that I have bought and even have messages from the ...