06-11-2025 05:04 AM
06-11-2025 05:10 AM
Same here, and my store shows no listings. Now, that is with using Mozilla Firefox. If I use Google Chrome, then all is fine and I can see my store listings and search. Weird.
06-11-2025 05:40 AM
I'm not recreating this error, tried 3 different browsers. Did the issue pass or is it still happening @greenpeach1 @jaslyns_vintage_finds_n_more ?
06-11-2025 05:42 AM
Still happening and there is another thread about this too. Link below.
https://community.ebay.com/t5/Selling/Search-is-broken/m-p/35123967#M2574634
06-11-2025 05:43 AM
Try rebooting your computer. Saw someone report on this thread that worked for them.
06-11-2025 05:46 AM
I did, didn't work. I have another browser (Chrome) which is fine, just worried with many other reports, others are seeing my items in my store.
06-11-2025 05:54 AM
@greenpeach1 wrote:Receiving this message when I do a search. Thank you
Good morning devon@ebay kyle@ebay - can you provide any updates on these errors and advise if there's a site wide ticket open, or better yet a fix in place, by the time you see this?
Reports keep popping up of sellers' stores being empty and search producing the above error.
https://community.ebay.com/t5/Selling/Search-is-broken/m-p/35123967#M2574634
https://www.reddit.com/r/Ebay/comments/1l8rapn/anyone_else_having_problems_with_the_search/
https://community.ebay.com/t5/Ask-a-Mentor/Problems-with-access-to-ebay-items/m-p/35124028#M910335
https://community.ebay.com/t5/Ask-a-Mentor/Store-Says-Sold-out/m-p/35124025#M910334
06-11-2025 05:56 AM
Thank you wastingtime101. By far and above, you are the most professional and most helpful on here. You are a blessing to this community!!
06-11-2025 06:15 AM
Just an FYI, in my Mozilla Firefox browser, my search is now working and my store now has all items!! Thanks to whoever fixed this.
06-11-2025 06:44 AM
@wastingtime101 wrote:
@greenpeach1 wrote:
Receiving this message when I do a search. Thank you
Good morning devon@ebay kyle@ebay - can you provide any updates on these errors and advise if there's a site wide ticket open, or better yet a fix in place, by the time you see this?
Reports keep popping up of sellers' stores being empty and search producing the above error.
https://community.ebay.com/t5/Selling/Search-is-broken/m-p/35123967#M2574634
https://www.reddit.com/r/Ebay/comments/1l8rapn/anyone_else_having_problems_with_the_search/
https://community.ebay.com/t5/Ask-a-Mentor/Problems-with-access-to-ebay-items/m-p/35124028#M910335
https://community.ebay.com/t5/Ask-a-Mentor/Store-Says-Sold-out/m-p/35124025#M910334
Hey @wastingtime101 thanks for compiling these reports! After some investigation, it does seem to be resolved at this point. I'm unable to recreate the issue from my side, and reports have stopped. So I'm hopeful that it's resolved for good. But we'll keep an eye out for any new info on this!
06-11-2025 06:46 AM
@jaslyns_vintage_finds_n_more wrote:
Just an FYI, in my Mozilla Firefox browser, my search is now working and my store now has all items!! Thanks to whoever fixed this.
Hey @jaslyns_vintage_finds_n_more I wish we could take credit for this one, but it looks like the issue has worked itself out before we got here this morning. But if you see it popping up again, please let us know!
06-11-2025 06:58 AM
Will do, thanks for the response!!