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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not receiving email notifications from eBay

I dont receive notices of anything from Ebay. It stopped a long time ago. Only a problem for me if someone want to return an item, I may not see the request for a week until I check my messages on ebay. I dont receive offers on items either but subse...

Issue With Quick Listing Tool

I am hoping that someone can help me here. I have been using the quick listing tool and it always works great for me. I typically can create a listing an less than 5 minutes. Well it appears that the version I was using has disappeared in the last fe...

why can't i print parcel select ground labels for usps anymore

I have a buyer that wants parcel select ground usps. When i print the label that is not an option. Whats going on I used it this week

International items from other countries don't appear on ebay.com (USA) searching

I have done a test, and after listing my items in Spain (with international shipping worldwide) when I search for them on ebay.com (USA) they don't appear. And also I don't see the option (or clearly) to search worldwide instead USA only. It seems to...

Can't find "SOLD" list on the new eBay page

My new eBay page does not have a "SOLD" option to click. I can't even track packages I shipped. The information is visible using my phone, but not via my computer. Any ideas?

“eBay Mobile App” Purchase History Won’t Load

“eBay Mobile App” Purchase History Won’t Load after 500 purchases! It’s the most frustrating thing eBay is a billion company and they can’t figure out how to solve their purchase history loading issue! the only way I can get it to work is going throu...

No option for USPS insurance when printing labels.

Was going to print a shipping label today and the option for USPS was missing. Having they eliminated it?

log in not secure, can't make payments ect

Here is the list of issues my store is having1. login says site is not secure and if I continue all information is public2. clients cannot bid3. some clients cannot pay4. I cannot pay for items won says something is wrong with my card5. tried to canc...

Ebay Managed payments not working-ebay fails to care or help.

Having HUGE Problems since switching to managed payments on the 14th of November 2020. eBay refuses to fix the problems i have been having EVERYDAY. they withheld 23.99 from my account for a refund to a customer who i ALREADY REFUNDED FROM MY ACCOUNT...

Some Listings not showing on store

Hello,I found some issue on my store. There are some listings not showing in the store. But those are showing in my active list on selling manager. And those can not search by item number on ebay search bar.There were some duplicate listings with the...

Notifications options not really working

I have shipping label notifications set to "off," but I still receive emails telling me that shipping labels are ready to print. I tried turning it on, and then off again, but I still get the notifications. As a buyer, I continue to receive emails as...

Managed payment problems, ebay holding money,

Has anyone had problems with managed payments, it has been a problem since we were forced to use it! The latest is that they are holding our money, and will not/cannot verify my bank?? It was set up and working fine, ( after having to speak with an e...

Unable to update/revise description in a Multi Variations listing

I'm in revision mode on a multi-variation listing and only editing the "item description" area. When I click "update listing", I get the following error: "It looks like there's a problem with this listing.It looks like this listing is for an item you...

eBay showing incorrect dispatch dates to customers (UK)

Unfortunately i'm getting an annoying bug where the shown dispatch date is completely wrong. Currently eBay is showing 31st December as the dispatch date even for items I have listed as dispatching the same day. I've been told by merchant support it'...

Buggy list item form

Everytime I list an item I have strange issues with the form. Specifically, it changes and removes options I have already set. By the time I am adding pictures and shipping info, I scroll back up to check everything over and I find item details have ...