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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problems uploading my photos on phone. It beeps but will not upload.

ebay must be having issues as all day and Evening I have had no issues uploading photos from ebay to my phone as I click on phone device then it beeps to my phone and then takes me straight to my photos but around 1:15 to now 3:10 am it is still not ...

Uploading and Tracking doesn't shown delivered in green due to partial refund

Hello everyone and attention to ebay tech. it has been since August I notice lowers score on my dashboard due to Tracking and uploading , all my items have a tracking numbers, all my items have been shipped on time and delivered by the USPS, I do not...

Automatic relist checkbox for auctions is gone

Automatic relist checkbox for auctions is gone..has been for a few weeks now.Have contacted ebay about this, and get a different answer each time. Here are some: -- Try a new listing and see if you have the checkbox -- (no)-- We have a problem with o...

Automatic Relisting Not Working Today

None of my item automatically relisted today. Is anyone else having this problem?

can't view followers (again)

...the url that worked before has been taken out by ebay ( username/followers#followers ) anyone know how to view them now? No reason why ebay needs to take the option to view who is following you away, simply ridiculous!

Schedule Time Away not responding

I have wasted over an hour trying to post vacation settings on the new time away screen. Schedule Time Away and Automatic Response buttons are not responding. The old format always worked fast and easy. Anyone else having a problem with this ? I have...

Multi-User Access Suddenly Disabled, No Way To Reactivate It

My helper can't help. She's been disabled. I didn't do it. Her draft screen is new, is that why? There is no way to add her again apparently. I invite her email - It says duplicate. Can't. No way of deleting her.No way of reactivating her. What's goi...

Not in Managed Payments: Sales Record page no longer links to paypal for refunds?

As the title states the link to PayPal from the Sales Record page is gone. Because of the constant issues I have with the cart dealing with my cards I frequently have to give shipping refunds. (the cart won't hold more than 39 separate listings, some...

Unable to list

I have tried to list some items but I keep getting the same problem showing up time after time. Will this be resolved soon?

drafts won't open

Trying to open my saved drafts and get a messageLooks like something's wrong. Please try again.How do I fix this I have a bunch of things almost ready to list and it will take a long time to redo all this.

How do I reach a human at Ebay now (2020 - 2021)?

I tried calling the Ebay CS number and it tells me to go find another way... I tried requesting calls from the ebay support page, but have been doing so all day. And I now get error:"""You've exceeded the number of requests allowed in one day. Please...

You've exceeded the number of requests allowed in one day. Please try again tomorrow.

I am seriously trying to reach ebay for urgent question regarding my acct. Now I get this **bleep** error message. Why is this company (Ebay) so pathetic in the way it treats its users? I've been with ebay > 10 years.Your new phone system is dirt. Eb...