Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Follow Up Weekly Chat Dec 2 Tracking Reporting Issue
brittanie@ebay I was following the discussion on chat today about USPS tracking. I have one order of 4 items show up on my dashboard as tracking uploaded on time but no carrier scan. Here are a few screens shots showing what eBay is reporting and wha...
Terrible communication and support
Currently reads, green checks across all areas, no issues:Current System StatusBillingBuyingCustomer ServiceHome PagePayoutRegistrationSellingShippingSign-In This is complete **bleep**. Payout is broken and declining this morning. Seller live support...
Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes)
I get 'stopped' from updating my listing with this message and do not know why and can not get a clear understanding of what this is and why. It looks like there's a problem with this listing.Item description - Your listing cannot contain javascript ...
Buyers can't make offers on item that has offers enabled
I listed my item with offers enabled, however buyers don't seem to be able to make an offer on it any longer: https://www.ebay.com/itm/NVIDIA-GEFORCE-RTX-3080-FE-FOUNDERS-EDITION-READY-TO-SHIP/293868662384 There were 6 offers already placed on it, bu...
Delivery Times - Technical Issues
Hi, I noticed earlier today that although the majority of listings in my store are same day shipping with 3 working day delivery the estimated delivery dates were approximately 20th December. Initally I thought it may have been something ebay had put...
Help - Uploading photos - not all my Mac albums showing up
When I try and add and upload a photo using Safari on my MacBook it does not allow me access to all of my albums - it only shows a small number of my albums and doesn't even show me all pictures.Any idea of a solution?
Dollars
Why has my account converted to US dollars $ & how can i turn it back to English pounds £
Customer Support Hold Wait Times
So Im wondering if this is normal for the customer support wait times? I scheduled eBay support to call me today. My phone rang right on time at about 3:30. The lady who called me was very nice and she tried 3 times to contact the managed payments de...
Can’t send messages to buyers
Anyone else unable to reply to messages? I get an error that it says it can’t be done at this time.
Signing out of the Mobile App
I'm trying to sign out of eBay on the iPhone 11 mobile app. There is no place to do this. After trying to find the answer I have come here without any luck on Google. There is no place to access settings and the three lines don't bring it up. All it ...
Watchlist item ends up in cart?
Just what the subject reads. When I add or remove items from my watchlist, they often end up in my cart. I have tried to play around with it to figure out if there is some sort of trigger, but it seems completely random. I think that it may be an iss...
Updating my browser for EBAY
How doI upd,atek my browser for EBAY
Selected photos from computer will not upload to eBay listing
Hi! I am trying to list a watch and cannot get the photos of the watch that are on my computer to upload!HELP please
Item I Shipped Missing; Weird Tracking Notation:
Shipped item 11/24 and tracking says it was picked up. Today, 11/29 I see a tracking notation "Waiting for Item at XXXX (Origin Post Office." what??? I called my origin PO and they confirmed the item went through there and went out.Since then, no tra...
