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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Technical Issue: Managed Payments Registration Banner - RESOLVED
Hi everyone - We are aware that some Managed Payment sellers are unable to update their registration information in the Seller Hub > Payments tab. When clicking the banner some sellers are seeing the error: “Well, this is embarrassing. We’re sorry, s...
2 weeks now...tracking numbers can't be applied to some orders.
So far, I have about 30 orders within the past 2 weeks with this issue. I use Shipstation and those orders failed to accept the tracking numbers. When I go in and manually try to enter them, it looks as if it worked but instead, it just gets marked a...
ebay does not load
For over 10 days Ebay would not load on my computer ...just an error message that said site could not be reached. I had to use a neighbors computer to take down my items for sale since I had no way to respond or get the buyers info since Ebay would n...
Cannot create neither Production or Sandbox keysets.
I'm not able to create neither Sandbox or Production keyset after new development application registration (username: uppership.test). Also I have the same issue when the username was changed for my another one application (username: uppership.dev). ...
Can't get into store listings
I can get into my direct store link but can only see page one - hit a category on the left and get this message This site can’t be reachedcgi6 . ebaystores . com’s server IP address could not be found. Anybody else having the same issue?
I,ve been getting this code for days now, any ideas why : https://www.ebay.com.au/n/error?statuscod
I,ve been getting this code for days now when I select multiple sales and click on " print postage labels and invoices " , any ideas why : https://www.ebay.com.au/n/error?statuscod
error?statuscode=500
while working to setup my ebay account, i can this reply, can anybody advise how to fix this issuse https://www.ebay.com/n/error?statuscode=500
statuscode=500
while working to setup my ebay account, i can this reply, can anybody advise https://www.ebay.com/n/error?statuscode=500
Resolved! Managed Payment FVF Error
I have been in Managed Payments for 9 days. I have a Basic Store and sell postcards in Collectibles, so my FVF is 11.5% of the price, tax, and shipping cost. Today I had a combined sale of 7 postcards for $7.50 with sales tax of $.69 and free shippin...
Duplicating Listings blanks the description
When I try to resume draft or create a similar listing the "description" panel is coming up blank. Please make the site we have work correctly before adding new unwanted and unneeded features. Funny how when you fire 1500 US based programmers and off...
Anyone Else Not Receive Their 1099-K?
I am trying to figure out why I have not received a 1099-K from eBay. I started managed payments in August 2020 and have met the requirements to receive one. Of course there is no luck contacting eBay or getting a call back. If they do not have the m...
I'm not receiving any emails from ebay.
Cant view past page 16 of search results only shows 1325 out of 16000 results ?
When I search for an item and get say 16000 results and go page by page looking at them, I only seem to be able to go to about page 15 or 16 , and then the next page is blank nothing continues to be displayed so Im only seeing around 400 items at 25 ...
Listings from search results get "we looked everywhere" error pages
Searched for "NBK" under the toys/action figures/Transformers category, filtered to US only. Found several results in the search. Going to their pages generates an error message. This has persisted for over a month. One page in question- https://www....
Invoicing issues and ebay can't find orders awaiting payment
Two big issues, most likely related:First of all, for days now ebay has been having problems showing orders awaiting payment: mostly getting the message shown below in the image. Pretty hard to send my buyers combined invoices this way. And this is t...
