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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Items ending soon

In my eBay, I can no longer see what items are ending soon. It tells me how many items are ending for the day, but when I click on it, nothing shows up.I can't even find out how long any active listing has left.

Cannot access returns.ebay.com

I'm trying to contact the seller regarding a return on an item, but anything on the returns.ebay.com domain times out. I tried Down for Everyone or Just Me and apparently it's not just me, although the status page at https://www.ebay.com/sts says eve...

Seller account activity period default

Please tell me there is a setting somewhere in there that will allow me to see more than 4 useless days of fee activity without having to change it every time?

Managing store category doesn't work

I've been experiencing this issue few days ago and wondering if anyone else has the similar situation like me? I cannot do any change on my store category such as, move, delete and add sub category. What's really going on with this glitch in the syst...

Reviews

Have't been unable to leave a review on a purchased item for over a week. What's going on?

Problems with finding my draft for listing on the app

i started a listing on line but when i went to the app i am not able to find it.

Cannot check out of EBay using any credit card, apparently because of a Paypal issue?

This is likely a duplicate of some other problem, but after reading the previous thread which was incorrectly marked "solved", I realized that nobody is using that thread anymore. I have a perfectly good American Express card, which I use every day, ...

problem solved

problem solved.

Watchers # Missing on Listings

My items don't have watchers # showing, please help.

Ebay request a refund page timing out

I can not access the request a refund for and item I recently purchased that does not work. Every time I click the link request a refund the page times out. 3 days now and this is frustration I could do without.. I contacted the seller and told them,...

Sale price is wrong at checkout

Hi I have a sale that has gone through to be ready to be paid. Myself and the seller agree on the original sale price. Th checkout price is wrong of which we also agree on. How does this get changed it cancelled. So that we can have the process me an...

"Reminder" alert

Can someone let me know how to disable the "Reminder" alert. Tired of pop ups while looking at other things. Thanks, Dave

Cannot upload photo to seller

I am trying to send a photo of a defective part to a seller and keep getting the message "cannot load photo due to server error. Please delete and reload." I don't think it's a problem from my computer (MacPro). Any ideas?

Label prints as blank page

As of this week when I click "print label", my local label "print" box opens, I click on that to print, and the printer shoots a blank page.Also new, the label file that is automatically downloaded is now two different files containing the same label...

Ebay it's 2021 Please fix The Mark Down Manager!!!

It is unbelievable that ebay can not fix this . I just tried to start a sale. I picked the discount. Then I took the time to pick the items that I want to put on sale. This takes some time. When I hit the review button, I get sent back to select your...