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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Notifications Don't Link to the Saved Search, Only Open the Ebay Homepage

For the last 10 days when I click on any email notification of Saved Search Results, I can't see the results. Instead the Ebay App just opens on the homepage. Now tonight the same is happening on my Samsung phone.

Message replies not appearing

When I reply to the seller about a purchase, and soon a return, I don't see anything in my history.I even select the Send to My Email checkbox, and I don't receive anything in my personal email. I have checked Spam and Junk, and nothing there. I spok...

STILL NO IMPRESSIONS! What is goin on??

I really can't believe my impressions are this horrible STILL! Started OCT 26 or 27th and flat lined

Screenshot_20201126-191947_Samsung Internet.jpg

Sell Similar International Shipping Glitch

At some point over the last week there has been a change to international shipping methods when using sell similar. I list postcards and use sell similar on 99% of my listings. I have specific multiple shipping options for international shipping meth...

Time Zone Problem

We are on the East Coast (S.C.) but all the time stamps are Pacific time zone. Is there a way to change the the TIME ZONE for time stamps such as when messages were received?Thanks,Scott (RandRCollectables)

Can Any Provide Insight to Ebay Login/ Colors> Blue vs. White?

Why does Ebay keep changing the login colors from blue to white at 'sign in'? The blue is somewhat difficult to see as the white is more pronounced and easier on the eyes. A picture is enclosed with a red arrow denoting the 'blue'. All replies are we...

08-06089-07195 Order Number

This is the Third Order that the Guaranteed Delivery Date has been Changed by Ebay so no Voucher is Owed??What is the Deal?? I am Owed Atleast 3 Vouchers

Can't change my registration information

I am trying to change my registration information but everytime I click on personal information this error appears: "Sorry, something went wrong. Please try again later." I'd been trying this for a week with different browsers and laptops with no luc...

PayPal Not Linking

After i log into my paypal by clicking ebay link i get this message You're almost done linking your accounts You have successfully signed up for PayPal with a credit card. Then hit return to ebay and wow nothing changes what a suprise Support will no...

Shopping Cart Bug

The cart icon in the upper right says I have 1 item in my shopping cart. When I click on the cart icon, the url changes to "https://cart.ebay.com/" and a message says "You don't have any items in your cart".

Search my eBay store

All of a sudden the link to search my eBay store is gone.the link use to be on the top rt side next to my user name and feedback.you click there and it says search this store.i use it a lot to see if I have certain items listed.now I have to scroll t...

UNable to pay for an item?

hi all. i purchased at item for a little over a dollar last night and the seller is international. it is not giving me an option to pay with paypal just a card that is expired. i dont want an unpaid item strike, so does anybody know how to fix this? ...

Why Bother Complaining? Nobody at eBay IS listening!

Sam story for years, problem after problem, glitch after glitch! Same eBay song and dance "WE'll look into it" Need" to fill out a report" Does it get fixed? NO! Any follow up from anyone? NO! I've given up beating my head against the wall for almost...

Pictures

Hi x why can i not upload pictures from my photo library when i am selling . Do i have to take a picture as i list an item now . What happened to the good old days when you just choose you pictures from your library ??