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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't list items for sale?

There is a new look to the 'sell an item' page, but it won't load properly on either my PC browser or my phone. Most of the page appears as blank, and the command buttons are all greyed out. Is this a technical glitch?

Paypal not working on ebay

I tried to buy 2 items today, but both times the link to pay via PayPal did not work. PayPal itself was working fine. I will not register my bank details with eBay. So if this isn't resolved I will cancel my eBay account. I can't see that registering...

My ebay Bucks for Period ending December 2020 Disappeared

When I checked last week, I had ebay Bucks coming my way for ending December 2020. When I looked today, January 2, 2021, there are no bucks, no email from ebay about being able to use my bucks starting January 3, 2021 (off topic, but why does it take...

Can't recover a password

I had some computer issues recently and in the process lost the browser-saved password for my posting account. I tried passwords for my buying and selling accounts and some variations of thereof, nothing worked. No biggie, I though, I'll just reset i...

unasked claim upgraid interference by ebay ('ask ebay to step in')

ebays is upgraiding claims ('ask ebay to step in') (in name of the buyer) about items not received, without premission from my buyer or me. this hapend serveral times.when i ask my buyers if they upgraided the claim, they saiy they have not. ebay ste...

Promoted listings

Called yesterday and it took THREE times to reach someone who was smart enough to check. It appears that the function to allow promoted listings is having an issue for some of us.

Ebay Store Sale promotion not working?

Hi all, On my selling account, I'm having an issue with my store's shipping discount promotion not working. The promotion is set to start immediately and it says it's active, but when I go to my listings for the category it's not showing up at all. W...

managed payment overcharge

I just started managed payments a few days ago and went to my account today and noticed that they have my New activity not yet invoiced: at $238.00 and just the other day it was under $100.00.I calculate about $300.00 in sales so far for Jan. 15th in...

Firefox One Click Ebay Search Only Allows One Word?

Firefox 78.6 on a Mac.I thought the Ebay search engine Mozzilla offers in the Firefox Search options was not working, search terms would go to Ebay's home page.I have just noticed that this happens ONLY for a search term of more than one word. If the...

How to export listed items to a file?

I haven’t done inventory since turbolisters demise and I can’t figure out how to do what I need on the eBay site. I want to export my listings to a csv file but I can’t figure out how. Searching told me to go to selling manager, select the listings a...

Watchlist Not Working (was couple hours ago)

When i go to my watchlist, i get a 500 error. This was working a couple of hours ago. https://www.ebay.com/mye/myebay/watchlist

Photo Upload Error on the mobile app

I keep running into a error not letting me upload photos on the mobile app. The app is up to date; does anyone have a solution?Thank you

Resolved! Edit notes on Watchlist items

Until recently there was a way to add notes to items saved in your watchlist. Why did it go away? Deliberate or a glitch?

Bug in summary page: shipping is multiplied by my exchange rate squared

I just bid on an item from a seller in Germany priced in Euros. Shipping is specified as 1 EUR which gets converted to NOK 10.48. But on the summary page it says NOK 109.75 which had me worried. Until I realized that the square root of 109.75 is roug...

Resolved! "Open a request" link is not working

Steps to reproduce:"My Ebay" -> "Purchase History" -> Hover over the item -> "More actions" -> "Contact seller" -> "I nee to return my item" -> "Open a request" -> browser is stuck in loading for about 15 seconds -> page refreshed with "This site can...